Employees have bad attitudes! If you ask for items to wrap up your food to take home, they think you are getting an attitude. LOL. No worries though, I'll just take my business else where. Don't think the owners care because checking reviews show that people have had bad customer service for a while. Edited after response - 2 year employee but can't figure out how to help customer with to go packaging, yeah ok! And with that personality and attitude, she has definitely had complaints. Hiring young people in school is not an excuse when the customer service at your business sucks! Sounds like you were in the back with it all going on and did nothing while letting employees be rude to customers. Definitely speaks to your character and business model.
Atmosphere: 1
Food: 1
Service: 1
Christy Moreland
They are sometimes out of menu items. The wait is sometimes lengthy. But employees are always nice and hot usually hot.
Atmosphere: 4
Food: 4
Service: 4
benjamin raynie
If there’s a Cookie Monster for chicken, bic chic da place for you
Atmosphere: 5
Food: 5
Service: 5
Daniel Johnson
Ordered 4 or 5 whole wings to go. Had to return wings since they were cold. They offered to re drop or replace but all the chicken had been sitting for 10-15 minutes so I decided on a refund and went elsewhere.
Atmosphere: 2
Food: 1
Service: 2
Barry Oakes
This was our first experience at big chick. We wanted something different from the other things that Barnesville offers, which is not a lot. The service was absolutely awesome. I believe the drive-through teller‘s name was Braydon. He got the order right and when we asked him about recommendations, he was really good about offering the recommendations by first asking questions. The food is plenty. The onion rings were fresh. The tea was fresh and the chicken was fresh. But as I always say, the experience is first based off of the interaction with the employees. I can honestly say that going to McDonald’s is a rough experience just because the people you deal with seem miserable, but Braydon seemed to be in good spirits. It was almost like going to Chick-fil-A‘s little brothers house. Thank you, Braydon for making. It’s such a great experience on the first time at this restaurant.
Atmosphere: 5
Food: 5
Service: 5
Bree Browning
My favorite chicken place in Barnesville. The staff is kind. The food is delicious. Food is very affordable even when they had to go up in prices, its still affordable.
Atmosphere: 5
Food: 5
Service: 5
K Ket
They don't answer their phone
Robin Graham Scott
The food was good. The employee had an attitude with me. Still don't know why
Food is always hot and very good.Customer service is awesome
Amanda Davis
Some of the kids work their has bad attitude the chicken sometimes don’t be cooked all the way and food be cool it’s really not cooked for perfection big chic is ok it’s not the best anymore when those women was up there working chicken used to be so good now it’s crap
Joan Shore
Food was great, and service was awesome. It was definitely more reminiscent of prior times before owner change. Think they have figured it out!
Donna Hacklander Craddock
They run out of food! No where to see clearly their business hours! Never answer the phone! 🤬
Employees have bad attitudes! If you ask for items to wrap up your food to take home, they think you are getting an attitude. LOL. No worries though, I'll just take my business else where. Don't think the owners care because checking reviews show that people have had bad customer service for a while. Edited after response - 2 year employee but can't figure out how to help customer with to go packaging, yeah ok! And with that personality and attitude, she has definitely had complaints. Hiring young people in school is not an excuse when the customer service at your business sucks! Sounds like you were in the back with it all going on and did nothing while letting employees be rude to customers. Definitely speaks to your character and business model.
Atmosphere: 1
Food: 1
Service: 1
They are sometimes out of menu items. The wait is sometimes lengthy. But employees are always nice and hot usually hot.
Atmosphere: 4
Food: 4
Service: 4
If there’s a Cookie Monster for chicken, bic chic da place for you
Atmosphere: 5
Food: 5
Service: 5
Ordered 4 or 5 whole wings to go. Had to return wings since they were cold. They offered to re drop or replace but all the chicken had been sitting for 10-15 minutes so I decided on a refund and went elsewhere.
Atmosphere: 2
Food: 1
Service: 2
This was our first experience at big chick. We wanted something different from the other things that Barnesville offers, which is not a lot. The service was absolutely awesome. I believe the drive-through teller‘s name was Braydon. He got the order right and when we asked him about recommendations, he was really good about offering the recommendations by first asking questions. The food is plenty. The onion rings were fresh. The tea was fresh and the chicken was fresh. But as I always say, the experience is first based off of the interaction with the employees. I can honestly say that going to McDonald’s is a rough experience just because the people you deal with seem miserable, but Braydon seemed to be in good spirits. It was almost like going to Chick-fil-A‘s little brothers house. Thank you, Braydon for making. It’s such a great experience on the first time at this restaurant.
Atmosphere: 5
Food: 5
Service: 5
My favorite chicken place in Barnesville. The staff is kind. The food is delicious. Food is very affordable even when they had to go up in prices, its still affordable.
Atmosphere: 5
Food: 5
Service: 5
They don't answer their phone
The food was good. The employee had an attitude with me. Still don't know why
Great local food!
Chicken 🐔 was wonderful
Restaurantji Recommends
Food is always hot and very good.Customer service is awesome
Some of the kids work their has bad attitude the chicken sometimes don’t be cooked all the way and food be cool it’s really not cooked for perfection big chic is ok it’s not the best anymore when those women was up there working chicken used to be so good now it’s crap
Food was great, and service was awesome. It was definitely more reminiscent of prior times before owner change. Think they have figured it out!
They run out of food! No where to see clearly their business hours! Never answer the phone! 🤬
Good food. Good service. 👍
Loading...