Disgusting food that’s not even edible after sitting in the drive thru for an hour
Renee Turner
I waited a bit longer than usual but the young lady was sorry for my wait and very nice.
Atmosphere: 5
Food: 5
Service: 5
Vanessa Whitaker
I was there yesterday. Mayley is the worst food service worker I have ever came across. I USED to come in all the time after yesterday, I will not be eating surcheros ANYMORE. I have experienced her attitude a time or two before but I just thought it was because she was pregnant. NO, SHE IS BACK AND WITH NO BABY BUMP. And, the attitude has gotten worse. Whoever put her in a management position has never worked with her. The way she was talking to her staff is disgusting. All THE RESECTFUL MANAGERS HAVE COME AND GONE! They are all working at McDonald's. And, that's where I will be eating from now on!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burrito Bowl
Jada Golden
I had an issue with my order at first, but the staff was extremely helpful and quick to fix it. They were understanding, professional, and provided excellent customer service. Mistakes happen but how they handled it really stood out. I appreciate the effort Donna and Kera put in to make things right!
Atmosphere: 5
Food: 5
Service: 5
Maggie Stokes
Kara is amazing and so is the others up here! They are amazing!!
Atmosphere: 5
Food: 5
Service: 5
Raulie
Brandon and kara were so nice and helpful i love this place one of my fav places to eat...!
Atmosphere: 5
Food: 5
Service: 5
Trinity Williamson
Brandon and Kara was wonderful and great customer service :)
Atmosphere: 5
Food: 5
Service: 5
Tyler \u0026 Makiddian Youmans
Great food and great service
Zach Pruitt
A last minute to go order was what I needed and a great experience is what I received! The shift lead oversaw his new staff well and no beats were skipped in my last order of the evening. Thank you Surcheros Blackshear 🙌
Atmosphere: 5
Food: 5
Service: 5
Southernboy _VlogZ
gen,jamiyah,Christian are excellent servers and the food is always perfect and friendly service!!!
Brandon and Jamiah were so kind and they helped me get a great price on my food and I appreciated it very much! I will be coming back for sure.
Atmosphere: 5
Food: 5
Service: 5
Rachel Dailey
The staff was friendly and the food was delicious!
Atmosphere: 5
Food: 5
Service: 5
Eric Martin
My first time eating at this restaurant and it was a great experience all around. I had the daily special and got a free drink. Now I see why people like this restaurant and I'll be back soon myself. It was really good food and excellent service from the staff there.
Atmosphere: 5
Food: 5
Service: 5
Emilee Robins
The food and service is always great here. Big shout out to Jamiah too, she was great and so sweet!
Atmosphere: 5
Food: 5
Service: 5
Sunni Housley
Food was terrible tonight (7-16-25). I got the chicken nachos with chips on side. Mixed up salad and ate 2 bites out of it and it was as sour as could be. Not eating there for a while.
Disgusting food that’s not even edible after sitting in the drive thru for an hour
I waited a bit longer than usual but the young lady was sorry for my wait and very nice.
Atmosphere: 5
Food: 5
Service: 5
I was there yesterday. Mayley is the worst food service worker I have ever came across. I USED to come in all the time after yesterday, I will not be eating surcheros ANYMORE. I have experienced her attitude a time or two before but I just thought it was because she was pregnant. NO, SHE IS BACK AND WITH NO BABY BUMP. And, the attitude has gotten worse. Whoever put her in a management position has never worked with her. The way she was talking to her staff is disgusting. All THE RESECTFUL MANAGERS HAVE COME AND GONE! They are all working at McDonald's. And, that's where I will be eating from now on!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burrito Bowl
I had an issue with my order at first, but the staff was extremely helpful and quick to fix it. They were understanding, professional, and provided excellent customer service. Mistakes happen but how they handled it really stood out. I appreciate the effort Donna and Kera put in to make things right!
Atmosphere: 5
Food: 5
Service: 5
Kara is amazing and so is the others up here! They are amazing!!
Atmosphere: 5
Food: 5
Service: 5
Brandon and kara were so nice and helpful i love this place one of my fav places to eat...!
Atmosphere: 5
Food: 5
Service: 5
Brandon and Kara was wonderful and great customer service :)
Atmosphere: 5
Food: 5
Service: 5
Great food and great service
A last minute to go order was what I needed and a great experience is what I received! The shift lead oversaw his new staff well and no beats were skipped in my last order of the evening. Thank you Surcheros Blackshear 🙌
Atmosphere: 5
Food: 5
Service: 5
gen,jamiyah,Christian are excellent servers and the food is always perfect and friendly service!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Brandon and Jamiah were so kind and they helped me get a great price on my food and I appreciated it very much! I will be coming back for sure.
Atmosphere: 5
Food: 5
Service: 5
The staff was friendly and the food was delicious!
Atmosphere: 5
Food: 5
Service: 5
My first time eating at this restaurant and it was a great experience all around. I had the daily special and got a free drink. Now I see why people like this restaurant and I'll be back soon myself. It was really good food and excellent service from the staff there.
Atmosphere: 5
Food: 5
Service: 5
The food and service is always great here. Big shout out to Jamiah too, she was great and so sweet!
Atmosphere: 5
Food: 5
Service: 5
Food was terrible tonight (7-16-25). I got the chicken nachos with chips on side. Mixed up salad and ate 2 bites out of it and it was as sour as could be. Not eating there for a while.
Atmosphere: 5
Food: 1
Service: 5
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