Chick-fil-A

2600 Old Winder Hwy, Braselton
(770) 967-0053

Recent Reviews

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Heather Carlson

Terrible experience at this location today. Customer service is very lacking. Instead of telling me that they couldn't do something that every other chickfila does (kids meal with chicken sandwich with an upcharge) they upcharged me by $4 (rang up everything individually) and acted as if she (Magna something) was doing the kids meal. I tried to speak to Conner (thr manager?) about this and explained that they could have just said hey we can't do that with a kids meal and all would have been well. I even explained that the only reason why we get the kids meal is because my son wants the toy. Conner agreed that I should have been told but then just stood there like a deer in headlights. I mean they could have grabbed my son a toy since I paid almost $12 for his meal that shouldn't have been more than $7. Won't be back to this location.

Raven Knight

It's Chick-fil-A what can you say, always great

Atmosphere: 5

Food: 5

Service: 5

Sam Jones

had to return to this location to fix a hiccup with my order, I spoke with Nathan and he was an absolute gentleman that fixed the problem. Excellent guy, excellent staff, excellent service. thank you so much for making sure I was taken care of!

Atmosphere: 5

Food: 5

Service: 5

Ghost Guy

Location is no where near the interstate exit despite being on the "food" sign on the interstate. They need to take it off that sign especially considering there's nothing but construction and round a bouts. I know never to get off here again.

Jarott Jaskolka

It's phreaking Chic-fil-A. My pleasure .

Atmosphere: 5

Food: 5

Service: 5

Ells Abraham

Wow, none of the condiments are with the order. I absolutely cannot understand how you mess up the order every time...
I hate this location!

Atmosphere: 3

Food: 2

Service: 1

Sheila Kiley

Went to the counter to ask for a refill and they wanted to flirt with each other and ignore the fact that I was standing there. Y’all might want to work in your customer service!!

Service: 1

Mrs. R

Steadily going downhill. Ordered 30 nugget meal with fries, an extra side of mac and cheese(bc the past few times we've had theor fries they are soggy) & a banana milkshake. $35 and we only received 23 grilled nuggets, 6 French fries, and grainy mac&cheese. The window attendant said the short delay we experienced was due to the icecream machine not working correctly. The shake was chunky and we ended up eating it with a spoon at home. I hope this is not the future of Chick-fil-a.

Atmosphere: 4

Food: 2

Service: 4

James Green

Fast service and good food!

Atmosphere: 5

Food: 4

Service: 5

Jose Manuel

Night woman manager was rude and not helpful at all definitely need more training to work with customers.

Atmosphere: 1

Food: 1

Service: 1

Ramekin

I really don’t understand why it’s so hard to check the order and make sure it’s in the bag. Stuck in the drive through for a second time at 6pm because I’m missing 4 items from my order. Not 1, not 2, not 3, but 4.

Service: 1

Stephen A

Nice staff. Clean resturant. Quick service. The food was hot and fresh.

Atmosphere: 4

Food: 4

Service: 4

lnspotts1

Always happy to come here. Friendly staff, quick service, and overall just nice place.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hot Buttered Bhscuit, Chick-Fil-A Grilled Chicken Club Sandwich, Chick-Fil-A Waffle Potato Fries, Cobb Salad, Grilled Chicken Sandwich, Egg White Grill Meal, Spicy Chicken Sandwich, Breakfast Sandwich, Grilled Chicken Sandwich Meal, Hash Browns

Aviana Phifer

This is strictly for delivery! Do not order delivery through the app at this location. I've tried multiple times and it is always either the food is ice cold or the delivery took over an hour to get to me or BOTH. Also, you can't cancel the order after you've waited that hour nor can you complain in the app like you can with doordash. Just don't do it. Do the drive-thru or walk-in

Food: 1

Folker Castellon

Great service and super clean.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Nugget, Chick-Fil-A Waffle Potato Fries, Grilled Chicken Sandwich, Spicy Chicken Sandwich, Grilled Chicken Sandwich Meal

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