Dunkin'
45 Braselton Commons, Braselton
(706) 610-2680
Recent Reviews
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Good morning. I would like to share positive feedback about my experience at this Dunkin’ Donuts location. The environment is very welcoming, casual, and comfortable, which makes each visit enjoyable. The staff members are attentive and show care in learning and preparing different types of coffee and iced coffee.
Customer service is excellent. The team is kind, respectful, and always willing to help, which makes customers feel valued and appreciated. Orders are handled carefully, and the positive attitude of the staff truly stands out. Overall, I am very satisfied with the service and appreciate the effort the team puts into providing a great customer experience.
Atmosphere: 5
Food: 5
Service: 5
Very friendly people
Atmosphere: 5
Food: 5
Service: 5
Very poor service at this place. They are very rude to their customers.
Service: 1
Today I tried to order some donuts and the staff was very rude and discourteous. I'm never going back to this place.
Atmosphere: 1
Food: 1
Service: 1
Stop closing shot down when you're not a actually closed yet!
If you would like a cup of disappointment sprinkled with regret for your choice to go here, then pull right up and wait your day away.
If you’re seeking a poorly made ice coffee, and service that can’t be fixed no matter how many surveys you submit, you have found your spot!
If you are looking for an enjoyable experience that leaves a smile on your face… keep looking! I can confidently guarantee this will not be it!
Pretty dumb making the drive-thru for o
nly for mobile carryouts.
Atmosphere: 1
Food: 3
Service: 1
On 9/25/2025 I ordered from the drive thru, and was served by cashier #118451 at 7:25 AM. This morning (9/29/25) I ordered from the drive thru at 7:28AM, and was served by the same cashier, this time her number is #118447. On both occasions her name is not on the receipt. This cashier is one of the most unfriendly, disengaging and disrespectful cashiers at this location. She drops items in my hand rather than handing them to me. She intentionally turns away during service and I have to keep repeating myself to get her attention and get what I need before driving off. This location is already slow to service as it is, but to add poor customer service is insulting! I can do without the attitude, ESPECIALLY when I'm spending MY money, and supporting YOUR business.
Atmosphere: 2
Food: 2
Service: 1
Very rude customer service. I just asked if they had donuts and the staff talked to me in a very disrespectful way. I will not be coming back to this location.
Terrible experience here. The place was DEAD. It took them several minutes to even acknowledge that I was standing there waiting to order. One of my Wake-up Wraps has a couple of very long hairs in it. They didn't have mayo for my breakfast sandwich, either. Won't be returning to this location.
Atmosphere: 3
Food: 2
Service: 1
Restaurantji Recommends
Always welcomed and employees are very nice and helpful! definitely recommend!
Atmosphere: 5
Food: 5
Service: 5
We go here 3 to 5 times a week. And they service is amazing. They over cooked mt toast obe timw and the manager took it off our bill without us even having to ask .Which was very kind of her.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns
Haters gonna hate. That’s how you know you’re doing something right.
Atmosphere: 5
Food: 5
Service: 5
Great customer
Atmosphere: 5
Food: 5
Service: 5
This location does not offer senior citizen discounts.
Also, why don't they put napkins in the bag!?!
Food: 4
Service: 3
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