Horrible. From store appearance, cleanliness, staffing, and lack of work ethic, Chicken was full of grease. STAY AWAY
Jennifer Elam
Several employees working. Nobody taking orders. One lady passed two bags of food to her kid. Nobody spoke to me to let me know they would take the order shortly. Drink station nasty! While typing this a roach crawled across the floor.
Atmosphere: 1
Service: 1
Moonlight Dusk
$10 and change for 3 tiny tenders, wedges, a biscuit and drink. 😒 Won't do that again. Was supposed to have sweet tea and got unsweetened tea. Yuck!!
Food: 3
Service: 5
chuck pinder
This is by far the BEST KFC/Taco Bell in the West Georgia region. The food never disappoints and the friendly service makes it worth the wait. Yes, they are often short staffed, but who isn't now adays!?!
Food: 5
Service: 5
akella srinivas
Very poor service. Missing up kfc grid stuff with taco food. Only person you take order and she did not have a clue and kept calling for help. We walked out after waiting for 15 min.
Atmosphere: 1
Food: 1
Service: 1
Scott McClure
No one taking orders on the front line. I had to ask someone to take my ordered food takes too long to prepare. Store is unacceptable on cleanliness. I will not be back except to pick up my DoorDash orders.
Atmosphere: 2
Food: 3
Service: 2
Michele My Bell
Just waited for 30 minutes for my order and left with no food. Went through the drive through got somebody else's order waited in line for 20 more minutes left with no food. 30 minutes and ordered 3 times I'm not sure why the order just didn't get made I'm so confused. Took a picture of the receipt thank goodness and they just refunded me without making the order or offering it for free....
Melanie Whitton
Went through drive thru ordered was asked to pull up and wait for food to brought out. Waited and waited holding up line behind as we waiting they bring food out but forgot a drink cane with drink and when I got home and opened bag only had half my order. Will not be going back!!
Sami Forrester
Will be returning
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Tammy Fincher
Food was awful through drive-thru pick dinner up was fine. Food not so much. This is the third time this has happened about the food. Will not be going back
Wost service ever. The manager just walks in circles and yells. They can't complete any orders. People have been waiting for 45+ mins for orders. Do not recommend!!
Atmosphere: 1
Food: 1
Service: 1
Susan Caldwell
Went in with my doubts. Ordered 8 peice meal original chicken. It was absolutely the best chicken from a KFC that i have gotten in years. Maybe a fluke, but it was so good. And the gentleman taking the orders inside was so nice and polite. Thank you for great dinner.
Tiffany Sudduth
This location needs help. There is a lady at the window taking orders, and she is rude. They need to hire people or recruit someone managers to come help.
Vegetarian options: Taco bell has veggie options
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Chicken Sandwich
Don Karter
Went to buy a family meal got the bucket of chicken never in my life have I seen chicken a two tone color half of the chicken looks done the other half looks undercooked ? I will leave pictures in case anyone care to view them Dec.10, 2023
Atmosphere: 1
Food: 1
Service: 4
WILSON .S.
I would greatly appreciate an opportunity to meet with the establishment’s owner, as I have encountered some concerns pertaining to the managerial staff’s conduct. During my recent visit via the drive-through, I attempted to place an order for honey barbecue wings. Regrettably, I was informed by the speaker attendant that the wings had been unavailable for nearly a week due to delayed deliveries. This was puzzling to me since I had successfully ordered the same item earlier in the day.In response to this discrepancy, I sought clarification and was met with a derogatory remark from the attendant over the speaker. Taken aback, I requested a brief moment to address the issue and subsequently drove out of the line. My intention was to engage with the manager in person within the store. Upon arriving at the store, I was informed by an employee that the lobby was closing and patrons were being asked to leave. Despite this, I managed to enter the lobby just in time before it closed completely.As I attempted to approach the manager, an employee behind the counter informed me that the lobby was no longer operational. Expressing my desire to speak with a manager, I was informed that the manager was situated in the back of the establishment. Upon hearing my request, the manager inquired loudly about my purpose, and an employee revealed that I was the individual who had experienced the altercation at the drive-through.The manager addressed me, explaining that she couldn’t leave her current position at the counter. Despite my request to discuss the incident that had just transpired, she indicated that she was unable to accommodate the conversation at that moment due to the lobby closure. Recognizing the manager’s stance, I conveyed my understanding and expressed my intention to return for a discussion at a more suitable time. Subsequently, I contacted the designated 800 customer service number to report the incident that had occurred.As someone who has long held a positive view of this establishment, it saddens me to observe a decline in the quality of service and professionalism. I sincerely hope that my feedback and the incident report will contribute to the restoration of the high standards that this restaurant has been known for.
Horrible. From store appearance, cleanliness, staffing, and lack of work ethic, Chicken was full of grease. STAY AWAY
Several employees working. Nobody taking orders. One lady passed two bags of food to her kid. Nobody spoke to me to let me know they would take the order shortly. Drink station nasty! While typing this a roach crawled across the floor.
Atmosphere: 1
Service: 1
$10 and change for 3 tiny tenders, wedges, a biscuit and drink. 😒 Won't do that again. Was supposed to have sweet tea and got unsweetened tea. Yuck!!
Food: 3
Service: 5
This is by far the BEST KFC/Taco Bell in the West Georgia region. The food never disappoints and the friendly service makes it worth the wait. Yes, they are often short staffed, but who isn't now adays!?!
Food: 5
Service: 5
Very poor service. Missing up kfc grid stuff with taco food. Only person you take order and she did not have a clue and kept calling for help. We walked out after waiting for 15 min.
Atmosphere: 1
Food: 1
Service: 1
No one taking orders on the front line. I had to ask someone to take my ordered food takes too long to prepare. Store is unacceptable on cleanliness. I will not be back except to pick up my DoorDash orders.
Atmosphere: 2
Food: 3
Service: 2
Just waited for 30 minutes for my order and left with no food. Went through the drive through got somebody else's order waited in line for 20 more minutes left with no food. 30 minutes and ordered 3 times I'm not sure why the order just didn't get made I'm so confused. Took a picture of the receipt thank goodness and they just refunded me without making the order or offering it for free....
Went through drive thru ordered was asked to pull up and wait for food to brought out. Waited and waited holding up line behind as we waiting they bring food out but forgot a drink cane with drink and when I got home and opened bag only had half my order. Will not be going back!!
Will be returning
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Food was awful through drive-thru pick dinner up was fine. Food not so much. This is the third time this has happened about the food. Will not be going back
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
Wost service ever. The manager just walks in circles and yells. They can't complete any orders. People have been waiting for 45+ mins for orders. Do not recommend!!
Atmosphere: 1
Food: 1
Service: 1
Went in with my doubts. Ordered 8 peice meal original chicken. It was absolutely the best chicken from a KFC that i have gotten in years. Maybe a fluke, but it was so good. And the gentleman taking the orders inside was so nice and polite. Thank you for great dinner.
This location needs help. There is a lady at the window taking orders, and she is rude. They need to hire people or recruit someone managers to come help.
Vegetarian options: Taco bell has veggie options
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Chicken Sandwich
Went to buy a family meal got the bucket of chicken never in my life have I seen chicken a two tone color half of the chicken looks done the other half looks undercooked ? I will leave pictures in case anyone care to view them Dec.10, 2023
Atmosphere: 1
Food: 1
Service: 4
I would greatly appreciate an opportunity to meet with the establishment’s owner, as I have encountered some concerns pertaining to the managerial staff’s conduct. During my recent visit via the drive-through, I attempted to place an order for honey barbecue wings. Regrettably, I was informed by the speaker attendant that the wings had been unavailable for nearly a week due to delayed deliveries. This was puzzling to me since I had successfully ordered the same item earlier in the day.In response to this discrepancy, I sought clarification and was met with a derogatory remark from the attendant over the speaker. Taken aback, I requested a brief moment to address the issue and subsequently drove out of the line. My intention was to engage with the manager in person within the store. Upon arriving at the store, I was informed by an employee that the lobby was closing and patrons were being asked to leave. Despite this, I managed to enter the lobby just in time before it closed completely.As I attempted to approach the manager, an employee behind the counter informed me that the lobby was no longer operational. Expressing my desire to speak with a manager, I was informed that the manager was situated in the back of the establishment. Upon hearing my request, the manager inquired loudly about my purpose, and an employee revealed that I was the individual who had experienced the altercation at the drive-through.The manager addressed me, explaining that she couldn’t leave her current position at the counter. Despite my request to discuss the incident that had just transpired, she indicated that she was unable to accommodate the conversation at that moment due to the lobby closure. Recognizing the manager’s stance, I conveyed my understanding and expressed my intention to return for a discussion at a more suitable time. Subsequently, I contacted the designated 800 customer service number to report the incident that had occurred.As someone who has long held a positive view of this establishment, it saddens me to observe a decline in the quality of service and professionalism. I sincerely hope that my feedback and the incident report will contribute to the restoration of the high standards that this restaurant has been known for.
Atmosphere: 1
Food: 3
Service: 1
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