This location needs help. There is a lady at the window taking orders, and she is rude. They need to hire people or recruit someone managers to come help.Vegetarian options: Taco bell has veggie options
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Chicken Sandwich
Don Karter
Went to buy a family meal got the bucket of chicken never in my life have I seen chicken a two tone color half of the chicken looks done the other half looks undercooked ? I will leave pictures in case anyone care to view them Dec.10, 2023
Atmosphere: 1
Food: 1
Service: 4
Jade T.
Food was fine. They forgot our drinks. Sweet tea was very very very sweet. The worker was so rude. Hispanic girl with a light blue top and glasses. She called us a bitch although she had a bad attitude. Didn't get my diet pepsi. The fries taste like cardboard.
WILSON .S.
I would greatly appreciate an opportunity to meet with the establishment’s owner, as I have encountered some concerns pertaining to the managerial staff’s conduct. During my recent visit via the drive-through, I attempted to place an order for honey barbecue wings. Regrettably, I was informed by the speaker attendant that the wings had been unavailable for nearly a week due to delayed deliveries. This was puzzling to me since I had successfully ordered the same item earlier in the day.In response to this discrepancy, I sought clarification and was met with a derogatory remark from the attendant over the speaker. Taken aback, I requested a brief moment to address the issue and subsequently drove out of the line. My intention was to engage with the manager in person within the store. Upon arriving at the store, I was informed by an employee that the lobby was closing and patrons were being asked to leave. Despite this, I managed to enter the lobby just in time before it closed completely.As I attempted to approach the manager, an employee behind the counter informed me that the lobby was no longer operational. Expressing my desire to speak with a manager, I was informed that the manager was situated in the back of the establishment. Upon hearing my request, the manager inquired loudly about my purpose, and an employee revealed that I was the individual who had experienced the altercation at the drive-through.The manager addressed me, explaining that she couldn’t leave her current position at the counter. Despite my request to discuss the incident that had just transpired, she indicated that she was unable to accommodate the conversation at that moment due to the lobby closure. Recognizing the manager’s stance, I conveyed my understanding and expressed my intention to return for a discussion at a more suitable time. Subsequently, I contacted the designated 800 customer service number to report the incident that had occurred.As someone who has long held a positive view of this establishment, it saddens me to observe a decline in the quality of service and professionalism. I sincerely hope that my feedback and the incident report will contribute to the restoration of the high standards that this restaurant has been known for.
Atmosphere: 1
Food: 3
Service: 1
joyce McCullough
We were having a family lunch at 12 noon in Ranburne, Al so I called and spoke with the most amazing lady named Della on Sunday afternoon. I told her we had a fairly large order for Monday (labor day) and needed to pick it up right after they opened at 10:30 the next day. She assured me she was working and would make sure her and the other employees would start cooking it when they first arrived that morning. Well she didn't let us down and after meeting her there right at opening she had everything cooked and ready except the chicken and the chicken fingers because she wanted it to be as warm as possible on our trip. I can't say enough about these people at this location and their above normal service! Della and Goldie and all the rest of the team that was on duty this day, please know our group appreciated all you did to make our lunch with the family perfect! My sister and I will tell as many people as possible that are in the area or possibly going through Breman to stop and grab a bite to eat be sure to say Hello to Della and Goldie. They are precious ladies. God bless you all and Thanks again for such a great experience.
Fast food in America has hit rock bottom. The workers usually don't care their attitude is often horrible especially in the restaurants that are majority ran by black minorities
Richard Horn
Overcooked, dry chicken, tasteless mashed potatoes and gravy, expensive for take out. Didn't have extra crispy at 5:30pm. Not a satisfying
Atmosphere: 2
Food: 2
Service: 3
Felix Alvarez
The nasty kfc I be ever they never change the oil for fry look this it’s disgusting
Charity Szopinski
Ordered online and went in and got my order. It was ready when I got there. Food was good!
One car at a time for the drive thru and they had to clear the pickup before dealing with the next one. Went to McDonalds couldn't be doing with that wait already waited 20 minutes to that point.
Burnt chicken and undercooked biscuits. Ok. They were short staffed, but don't serve this none sense to people. 30.00 straight in the trash
Holly Pasierb-Polk
Ordered a 12 piece family meal, only got breast and wings and no biscuits. Very disappointing after spending $40 on food.
Wesley Radigan
Looks like all the McDonald's employees are now with this KFC!!! Is it really hard to be personable for these people?!
Atmosphere: 1
Service: 1
Brandon Housholder
SUPER RUDE!!! The lady tonight tried to rush me through my order. When I spoke up so she could hear me better because I am losing my voice she says "You don't have to yell." I get my order and had to return because I was missing a Large side. I tell the staff who were outside and the same lady rolls her eyes and walks in. I drive around to drive thru window where a different lady hands me a regular side and when I told her I'm sorry it was supposed to be a Large the first lady rolls her eyes at me again a walks away. Roll your eyes all you want but wrong is wrong.
Vivi Aki
Big disappointment! Rude service and given the wrong food. This is why businesses eventually shut down in small areas. Bad attitudes and bad food results in poor sales. And you don’t even have the lobby open so you should be able to provide quality drive thru service. I will add that one employee actually apologized for the rude behavior of another employee.
This location needs help. There is a lady at the window taking orders, and she is rude. They need to hire people or recruit someone managers to come help.Vegetarian options: Taco bell has veggie options
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Chicken Sandwich
Went to buy a family meal got the bucket of chicken never in my life have I seen chicken a two tone color half of the chicken looks done the other half looks undercooked ? I will leave pictures in case anyone care to view them Dec.10, 2023
Atmosphere: 1
Food: 1
Service: 4
Food was fine. They forgot our drinks. Sweet tea was very very very sweet. The worker was so rude. Hispanic girl with a light blue top and glasses. She called us a bitch although she had a bad attitude. Didn't get my diet pepsi. The fries taste like cardboard.
I would greatly appreciate an opportunity to meet with the establishment’s owner, as I have encountered some concerns pertaining to the managerial staff’s conduct. During my recent visit via the drive-through, I attempted to place an order for honey barbecue wings. Regrettably, I was informed by the speaker attendant that the wings had been unavailable for nearly a week due to delayed deliveries. This was puzzling to me since I had successfully ordered the same item earlier in the day.In response to this discrepancy, I sought clarification and was met with a derogatory remark from the attendant over the speaker. Taken aback, I requested a brief moment to address the issue and subsequently drove out of the line. My intention was to engage with the manager in person within the store. Upon arriving at the store, I was informed by an employee that the lobby was closing and patrons were being asked to leave. Despite this, I managed to enter the lobby just in time before it closed completely.As I attempted to approach the manager, an employee behind the counter informed me that the lobby was no longer operational. Expressing my desire to speak with a manager, I was informed that the manager was situated in the back of the establishment. Upon hearing my request, the manager inquired loudly about my purpose, and an employee revealed that I was the individual who had experienced the altercation at the drive-through.The manager addressed me, explaining that she couldn’t leave her current position at the counter. Despite my request to discuss the incident that had just transpired, she indicated that she was unable to accommodate the conversation at that moment due to the lobby closure. Recognizing the manager’s stance, I conveyed my understanding and expressed my intention to return for a discussion at a more suitable time. Subsequently, I contacted the designated 800 customer service number to report the incident that had occurred.As someone who has long held a positive view of this establishment, it saddens me to observe a decline in the quality of service and professionalism. I sincerely hope that my feedback and the incident report will contribute to the restoration of the high standards that this restaurant has been known for.
Atmosphere: 1
Food: 3
Service: 1
We were having a family lunch at 12 noon in Ranburne, Al so I called and spoke with the most amazing lady named Della on Sunday afternoon. I told her we had a fairly large order for Monday (labor day) and needed to pick it up right after they opened at 10:30 the next day. She assured me she was working and would make sure her and the other employees would start cooking it when they first arrived that morning. Well she didn't let us down and after meeting her there right at opening she had everything cooked and ready except the chicken and the chicken fingers because she wanted it to be as warm as possible on our trip. I can't say enough about these people at this location and their above normal service! Della and Goldie and all the rest of the team that was on duty this day, please know our group appreciated all you did to make our lunch with the family perfect! My sister and I will tell as many people as possible that are in the area or possibly going through Breman to stop and grab a bite to eat be sure to say Hello to Della and Goldie. They are precious ladies. God bless you all and Thanks again for such a great experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mashed Potatoes, Fried Chicken, Chicken Fingers
Fast food in America has hit rock bottom. The workers usually don't care their attitude is often horrible especially in the restaurants that are majority ran by black minorities
Overcooked, dry chicken, tasteless mashed potatoes and gravy, expensive for take out. Didn't have extra crispy at 5:30pm. Not a satisfying
Atmosphere: 2
Food: 2
Service: 3
The nasty kfc I be ever they never change the oil for fry look this it’s disgusting
Ordered online and went in and got my order. It was ready when I got there. Food was good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mashed Potatoes, Fried Chicken,
One car at a time for the drive thru and they had to clear the pickup before dealing with the next one. Went to McDonalds couldn't be doing with that wait already waited 20 minutes to that point.
Restaurantji Recommends
Burnt chicken and undercooked biscuits. Ok. They were short staffed, but don't serve this none sense to people. 30.00 straight in the trash
Ordered a 12 piece family meal, only got breast and wings and no biscuits. Very disappointing after spending $40 on food.
Looks like all the McDonald's employees are now with this KFC!!! Is it really hard to be personable for these people?!
Atmosphere: 1
Service: 1
SUPER RUDE!!! The lady tonight tried to rush me through my order. When I spoke up so she could hear me better because I am losing my voice she says "You don't have to yell." I get my order and had to return because I was missing a Large side. I tell the staff who were outside and the same lady rolls her eyes and walks in. I drive around to drive thru window where a different lady hands me a regular side and when I told her I'm sorry it was supposed to be a Large the first lady rolls her eyes at me again a walks away. Roll your eyes all you want but wrong is wrong.
Big disappointment! Rude service and given the wrong food. This is why businesses eventually shut down in small areas. Bad attitudes and bad food results in poor sales. And you don’t even have the lobby open so you should be able to provide quality drive thru service. I will add that one employee actually apologized for the rude behavior of another employee.