Ordered 5lbs of Kenyan Coffee. It made a great cup of coffee. Only improvements I would suggest is origin information on the package as well as the roast date for added transparency. Also shipping took awhile. All that being said, I would absolutely order from them again and plan on doing so in the near future.
Clayton Cambra
bought some coffee from this store ,and took a month to get here, when i opened the first bag , the dark roast beans had very tiny bugs crawling around in the bag. I contacted them and they blocked me and talked very rude to me. I have the right to express my opinion , this place is the worst better stay away and find a coffee that won't hurt your health. I'm saving ther coffe ,incase I need it for evidence . buyer beware
Service: 1
Clayton C.
worst coffee I bought 6 pounds of dark roast and ,it took one month to get here , I contacted the owner because I found small bugs in my coffee beans, the lady was very rude, , so she blocked me on ebay. the she played a little game by trying to buy something from me on ebay to leave a negative review. strange people and bad coffee be ware, please read all the negative review on google , so you understand what's going on
Chad Carruth
I just placed an order with with these guys for something that I have ordered many times in the past. What started out as a simple clerical error, changing a shipping address, ended up morphing into a mountain of stress for me. The products are good but the customer service is absolute garbage. I've sent him at least a half a dozen messages through eBay messaging and I made a post in eBay and I even went so far as to try to find his phone number online which as you already know it has been disconnected or changed no longer in service. I'm not sure how this guy conducts himself when he isn't dealing with people, but he must be a winner.
Atmosphere: 1
Food: 1
Service: 1
Quinn Stewart
Total joke of a company. Horror stories are all over about them. They ripped me off on ebay. Like the other reviews here say they can't count. I ordered 2 pounds and only received one. They are major scam artists. You would be better off getting some Starbucks and it would be better and cheaper too They are a joke of a company. I wish I would have read these reviews first before I ordered.
Atmosphere: 1
Food: 1
Service: 1
Chad C.
I just placed an order with with these guys for something that I have ordered many times in the past. What started out as a simple clerical error, changing a shipping address, ended up morphing into a mountain of stress for me. The products are good but the customer service is absolute garbage. I've sent him at least a half a dozen messages through eBay messaging and I made a post in eBay and I even went so far as to try to find his phone number online which as you already know it has been disconnected or changed no longer in service. I'm not sure how this guy conducts himself when he isn't dealing with people, but he must be a winner.
Mike Marsden
I see very few people complaining about a company that has over 70,000 positive feedbacks on eBay and never a negative mark. I have done business with them for over 4 years and maybe 20 orders each and every order was delivered at a rapid speed and you could smell the fresh roasted coffee without opening the package it was delivered in. Even our mail man asked about where we ordered our coffee from, he could smell it in his truck as he drove around. He joked he wanted to make our house his last stop. I did notice one thing though most of these people complying they were blocked and there is no way to find this out unless you go to purchase from them. So, these people complying all went back to buy more, go figure. There just mad they are block and can't buy anymore, In my own opinion !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Best Coffee In The World
Mike M.
I see very few people complaining about a company that has over 70,000 positive feedbacks on eBay and never a negative mark. I have done business with them for over 4 years and maybe 20 orders each and every order was delivered at a rapid speed and you could smell the fresh roasted coffee without opening the package it was delivered in. Even our mail man asked about where we ordered our coffee from, he could smell it in his truck as he drove around. He joked he wanted to make our house his last stop. I did notice one thing though most of these people complying they were blocked and there is no way to find this out unless you go to purchase from them. So, these people complying all went back to buy more, go figure. There just mad they are block and can't buy anymore, In my own opinion !
Mitch A.
Nasty owner. I placed an order, he was very strange about it and cancelled it without my consent. Avoid this coffee roaster! I have heard similar complaints from others.
G H.
I bought six bags of Panamanian Geisha Reserve Coffee from Macaw and it is the best coffee I have ever tasted. It has totally spoiled me!The price was reasonable, but not cheap. no problems with shipping. would buy from Macaw again. :)
I don't understand some of the negative comments here. I have purchased coffee from Blue Macaw for years and they have top quality beans with top quality service. I had a small local coffee shop for several years and after trying different sellers and different beans, Blue Macaw was the best by far. Excellent flavor, always fresh and always received on time. I wonder how much these people leaving negative feedback are getting because the negative comments are so untrue. My favorite is the Italian espresso which I make in my French press. I buy about 10 pounds every 3 months or so. You will have to try them for yourself. I'm sure beyond a doubt you will agree with me.
Scott Darling
Ordered 10 pounds they shipped one. Tried responding ti there request for proof of delivery. Which it will not allow. Bought from more than 5 times with no problem. Customer service is horrible. That's all. Never complaind on one of these in my life.
James A.
Horrible company. Burnt coffee and the owner is a nasty lady who insults you when you ask for the correct product. . she sent me a bag of burnt coffee instead of what I ordered. I ordered Hawaiian Kona , but it was just low quality burnt Brazillian . She insults people when she gets caught , then she blocks you as if I would ever buy again from this con artist.
Rick Davis
I've been buying KONA dark roast from Darling and her family for years. The coffee is always excellent and arrives to me in Las Vegas within a couple of days.Don't let the chronic complainers fool you...Blue Macaw does a great job.
Ying Liu
I bought a bag 'kona'. It is very bitter and over roasted I cannot finish it. I throw it away. I can tolerate cheapest coffee from super market generally. Their ebay site is fake. They block me after my first purchase
Ordered 5lbs of Kenyan Coffee. It made a great cup of coffee. Only improvements I would suggest is origin information on the package as well as the roast date for added transparency. Also shipping took awhile. All that being said, I would absolutely order from them again and plan on doing so in the near future.
bought some coffee from this store ,and took a month to get here, when i opened the first bag , the dark roast beans had very tiny bugs crawling around in the bag. I contacted them and they blocked me and talked very rude to me. I have the right to express my opinion , this place is the worst better stay away and find a coffee that won't hurt your health. I'm saving ther coffe ,incase I need it for evidence . buyer beware
Service: 1
worst coffee I bought 6 pounds of dark roast and ,it took one month to get here , I contacted the owner because I found small bugs in my coffee beans, the lady was very rude, , so she blocked me on ebay. the she played a little game by trying to buy something from me on ebay to leave a negative review. strange people and bad coffee be ware, please read all the negative review on google , so you understand what's going on
I just placed an order with with these guys for something that I have ordered many times in the past. What started out as a simple clerical error, changing a shipping address, ended up morphing into a mountain of stress for me. The products are good but the customer service is absolute garbage. I've sent him at least a half a dozen messages through eBay messaging and I made a post in eBay and I even went so far as to try to find his phone number online which as you already know it has been disconnected or changed no longer in service. I'm not sure how this guy conducts himself when he isn't dealing with people, but he must be a winner.
Atmosphere: 1
Food: 1
Service: 1
Total joke of a company. Horror stories are all over about them. They ripped me off on ebay. Like the other reviews here say they can't count. I ordered 2 pounds and only received one. They are major scam artists. You would be better off getting some Starbucks and it would be better and cheaper too They are a joke of a company. I wish I would have read these reviews first before I ordered.
Atmosphere: 1
Food: 1
Service: 1
I just placed an order with with these guys for something that I have ordered many times in the past. What started out as a simple clerical error, changing a shipping address, ended up morphing into a mountain of stress for me. The products are good but the customer service is absolute garbage. I've sent him at least a half a dozen messages through eBay messaging and I made a post in eBay and I even went so far as to try to find his phone number online which as you already know it has been disconnected or changed no longer in service. I'm not sure how this guy conducts himself when he isn't dealing with people, but he must be a winner.
I see very few people complaining about a company that has over 70,000 positive feedbacks on eBay and never a negative mark. I have done business with them for over 4 years and maybe 20 orders each and every order was delivered at a rapid speed and you could smell the fresh roasted coffee without opening the package it was delivered in. Even our mail man asked about where we ordered our coffee from, he could smell it in his truck as he drove around. He joked he wanted to make our house his last stop. I did notice one thing though most of these people complying they were blocked and there is no way to find this out unless you go to purchase from them. So, these people complying all went back to buy more, go figure. There just mad they are block and can't buy anymore, In my own opinion !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Best Coffee In The World
I see very few people complaining about a company that has over 70,000 positive feedbacks on eBay and never a negative mark. I have done business with them for over 4 years and maybe 20 orders each and every order was delivered at a rapid speed and you could smell the fresh roasted coffee without opening the package it was delivered in. Even our mail man asked about where we ordered our coffee from, he could smell it in his truck as he drove around. He joked he wanted to make our house his last stop. I did notice one thing though most of these people complying they were blocked and there is no way to find this out unless you go to purchase from them. So, these people complying all went back to buy more, go figure. There just mad they are block and can't buy anymore, In my own opinion !
Nasty owner. I placed an order, he was very strange about it and cancelled it without my consent. Avoid this coffee roaster! I have heard similar complaints from others.
I bought six bags of Panamanian Geisha Reserve Coffee from Macaw and it is the best coffee I have ever tasted. It has totally spoiled me!The price was reasonable, but not cheap. no problems with shipping. would buy from Macaw again. :)
Restaurantji Recommends
I don't understand some of the negative comments here. I have purchased coffee from Blue Macaw for years and they have top quality beans with top quality service. I had a small local coffee shop for several years and after trying different sellers and different beans, Blue Macaw was the best by far. Excellent flavor, always fresh and always received on time. I wonder how much these people leaving negative feedback are getting because the negative comments are so untrue. My favorite is the Italian espresso which I make in my French press. I buy about 10 pounds every 3 months or so. You will have to try them for yourself. I'm sure beyond a doubt you will agree with me.
Ordered 10 pounds they shipped one. Tried responding ti there request for proof of delivery. Which it will not allow. Bought from more than 5 times with no problem. Customer service is horrible. That's all. Never complaind on one of these in my life.
Horrible company. Burnt coffee and the owner is a nasty lady who insults you when you ask for the correct product. . she sent me a bag of burnt coffee instead of what I ordered. I ordered Hawaiian Kona , but it was just low quality burnt Brazillian . She insults people when she gets caught , then she blocks you as if I would ever buy again from this con artist.
I've been buying KONA dark roast from Darling and her family for years. The coffee is always excellent and arrives to me in Las Vegas within a couple of days.Don't let the chronic complainers fool you...Blue Macaw does a great job.
I bought a bag 'kona'. It is very bitter and over roasted I cannot finish it. I throw it away. I can tolerate cheapest coffee from super market generally. Their ebay site is fake. They block me after my first purchase