Just under a 30 minute wait and only one order ahead of us. This place used to be really good, timely, and offered military discount. Now it's gone to trash. No care in the world about losing customers!
Atmosphere: 1
Service: 1
Stephanie Baker
We got there at opening, but they were not ready. A manager was propped up in the center of the dining room changing drive thru posters and prices. We were the only customers but it took almost a full 30 minutes to receive our food. According to our cashier, the cook was taking the same 2 hour bathroom break she takes every day when she gets there. There was 6 inches of scum on the legs of all the chairs from dirty mop water getting sloshed. The fabric benches had bugs crawling and I was praying they were not bed bugs, but looked more like roaches when googled. The windows were smeared to almost be opaque and the smell was unreal. This store has not seen a soul that cares in a long time.
Atmosphere: 1
Food: 2
Service: 1
Mr. I3iG
Addicted to the batterd fish, but they need to get that vary low health inspection score up.
Atmosphere: 2
Food: 4
Service: 3
Michelle Robinson Lindsey
If could give this place a 0, I would. Employees should be trained in customer service. I will not longer be spending my money here. Rude employee, out of it manager who looked like he couldn't comprehend what my complaint was. Don't waste your time and money.
Atmosphere: 1
kurt bowser
Horrible food. Everything was undercooked and cold. Will never go again.
Atmosphere: 1
Food: 1
Service: 1
T Parker
Food was not that great. I guess I've moved on from this type of fish.
Atmosphere: 3
Food: 2
Service: 3
Mike Blocker
The clerk was trying to overtalk me while I was trying to order. She told me that they were only accepting cash at that time. I proceeded with my order and she was overtaking me about the cash thing. I finally said ok, I've got it. When we got to the window I asked for ketchup and tartar sauce. We sat there for a moment to ensure our order was correct. She never said anything about being out of ketchup so I sat there until she finally came back to the window and when I asked for ketchup she says oh we're out of ketchup. The food was as good as usual but the customer service is definitely lacking.
Ace Wiggins
I'm,not really a seafood person. I love to fish but I always catch and release. Saying that I love captain d's battered fried fish planks . My friend loves this place to.
Atmosphere: 5
Food: 5
Service: 5
Andrey Bennett
I just left this restaurant waiting 20 minutes on food. I was the only one in the restaurant. The employees horse playing when they should’ve been out in the lobby cleaning that filthy dining room and that disgusting bathroom! I got tired of watching them play and got my money back!
Atmosphere: 1
Service: 1
Tina Williams
I just paid $17 for this lil bit of food and had to wait 20 minutes plus they didn't have Mac and cheese either.
How is this place still in business? The food was cold and tasted microwaved. The fish and shrimp had a weird taste .$56 all in the trash except for the corn on the cob was ate
Atmosphere: 1
Food: 1
Service: 1
Doyal Williams
We had the fish meals and it tasted like mold and sweat. We attempted to call the restaurant and nobody answered the phone. Horrible food. No wonder the health score is 73 a C. The workers were to busy on their phones when we ordered. We should have left as soon as we saw health score but we had already paid. Do not go here unless you want to get horribly sick.
Atmosphere: 1
Food: 1
Service: 1
Carol Mobley
I was craving a fish sandwich and thought I would bite the bullet and try Captain D's which I haven't ate in several years here because the last few times that we did eat was not good. Went through the drive-thru ordered the fish sandwich. Got home and it tasted like mold mildew old thought at first it was the bread, took the fish out of the bread took a bite of the fish and it was the fish. I called and told the person that answered the phone I let them know that I did not want to replacement or anything else because I do not ever want to eat there again but I just let them know because somebody is going to get sick and old fish can kill somebody. I actually made myself upchuck the fish so I would not get food poisoning. Now I'm just going to sit and wait and pray that I don't get food poisoning.
Atmosphere: 1
Food: 1
Service: 1
Ray Brown
The food waa excellent
Atmosphere: 4
Food: 5
Service: 4
Alina Holmes
I went here for the first time at this location. I sat in the drive thru for 25 minutes!!!!! Only one car was ahead of me! It was awful!!! I must say the cashier was a little friendly he did apologize.
Just under a 30 minute wait and only one order ahead of us. This place used to be really good, timely, and offered military discount. Now it's gone to trash. No care in the world about losing customers!
Atmosphere: 1
Service: 1
We got there at opening, but they were not ready. A manager was propped up in the center of the dining room changing drive thru posters and prices. We were the only customers but it took almost a full 30 minutes to receive our food. According to our cashier, the cook was taking the same 2 hour bathroom break she takes every day when she gets there. There was 6 inches of scum on the legs of all the chairs from dirty mop water getting sloshed. The fabric benches had bugs crawling and I was praying they were not bed bugs, but looked more like roaches when googled. The windows were smeared to almost be opaque and the smell was unreal. This store has not seen a soul that cares in a long time.
Atmosphere: 1
Food: 2
Service: 1
Addicted to the batterd fish, but they need to get that vary low health inspection score up.
Atmosphere: 2
Food: 4
Service: 3
If could give this place a 0, I would. Employees should be trained in customer service. I will not longer be spending my money here. Rude employee, out of it manager who looked like he couldn't comprehend what my complaint was. Don't waste your time and money.
Atmosphere: 1
Horrible food. Everything was undercooked and cold. Will never go again.
Atmosphere: 1
Food: 1
Service: 1
Food was not that great. I guess I've moved on from this type of fish.
Atmosphere: 3
Food: 2
Service: 3
The clerk was trying to overtalk me while I was trying to order. She told me that they were only accepting cash at that time. I proceeded with my order and she was overtaking me about the cash thing. I finally said ok, I've got it. When we got to the window I asked for ketchup and tartar sauce. We sat there for a moment to ensure our order was correct. She never said anything about being out of ketchup so I sat there until she finally came back to the window and when I asked for ketchup she says oh we're out of ketchup. The food was as good as usual but the customer service is definitely lacking.
I'm,not really a seafood person. I love to fish but I always catch and release. Saying that I love captain d's battered fried fish planks . My friend loves this place to.
Atmosphere: 5
Food: 5
Service: 5
I just left this restaurant waiting 20 minutes on food. I was the only one in the restaurant. The employees horse playing when they should’ve been out in the lobby cleaning that filthy dining room and that disgusting bathroom! I got tired of watching them play and got my money back!
Atmosphere: 1
Service: 1
I just paid $17 for this lil bit of food and had to wait 20 minutes plus they didn't have Mac and cheese either.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
How is this place still in business? The food was cold and tasted microwaved. The fish and shrimp had a weird taste .$56 all in the trash except for the corn on the cob was ate
Atmosphere: 1
Food: 1
Service: 1
We had the fish meals and it tasted like mold and sweat. We attempted to call the restaurant and nobody answered the phone. Horrible food. No wonder the health score is 73 a C. The workers were to busy on their phones when we ordered. We should have left as soon as we saw health score but we had already paid. Do not go here unless you want to get horribly sick.
Atmosphere: 1
Food: 1
Service: 1
I was craving a fish sandwich and thought I would bite the bullet and try Captain D's which I haven't ate in several years here because the last few times that we did eat was not good. Went through the drive-thru ordered the fish sandwich. Got home and it tasted like mold mildew old thought at first it was the bread, took the fish out of the bread took a bite of the fish and it was the fish. I called and told the person that answered the phone I let them know that I did not want to replacement or anything else because I do not ever want to eat there again but I just let them know because somebody is going to get sick and old fish can kill somebody. I actually made myself upchuck the fish so I would not get food poisoning. Now I'm just going to sit and wait and pray that I don't get food poisoning.
Atmosphere: 1
Food: 1
Service: 1
The food waa excellent
Atmosphere: 4
Food: 5
Service: 4
I went here for the first time at this location. I sat in the drive thru for 25 minutes!!!!! Only one car was ahead of me! It was awful!!! I must say the cashier was a little friendly he did apologize.
Atmosphere: 1
Food: 5
Service: 1
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