Very poor management. Bit into my buffalo chicken wrap to find shrimp tail and all. Server was great, she apologized and promptly placed order for a replacement and said she’d notify the manager. However, when the manager brought the replacement it was simply “did you have the buffalo chicken wrap?” Zero apology or explanation and we were still charged for it and zero compensation.
Lee
Seating is too close.
Atmosphere: 3
Food: 4
Service: 4
Jerry Boatright
Service was great.
Atmosphere: 5
Food: 5
Service: 5
Linda Quimby
Delicious food. Server Hazel was great. 1st time here. Definitely would return
Atmosphere: 5
Food: 5
Service: 5
Chase Lawrence
Everything was great
Atmosphere: 5
Food: 5
Service: 5
Leslie Schulze
Service was amazing and really enjoyed the food.
Atmosphere: 5
Food: 5
Service: 5
Billie Hartman
Never got my tea refill and the steak was so over cooked and told us it would be a wait but seat the next few people that came in after me and my husband the only thing great was the mix drink that I got
Atmosphere: 5
Food: 1
Service: 2
Bert Earhardt
Always good food and thee service is usually top notch as well.
Atmosphere: 5
Food: 5
Service: 5
Evette
I really enjoy Cheddars food but alot of times I do curb side at least once a week and they always give cold food. Tonight I order from my car in front of the restaurant and when the server brought out my food I asked her was it hot she told me she had touch the food it and it was. I got to the second light and open up my container and the fries were hot but not my tenders! The croissant was soaked in butter and was cold also. My food wasn't fresh at all! Tonight was a miss!
Update manager Tucker made everything right. I appreciate his kindness
Food: 1
Service: 2
Michael Lessar
We love going to different Cheddar's. They have great food with respectable pricing. This time our waitress was disappointing, but we still loved it.
Another great meal, great service and great price. Love Cheddar’s I just wish there was one closer to where I live.
Atmosphere: 5
Food: 5
Service: 5
Lindsey Reynolds
stopped in for some dinner with my wife. our server was deanna and i just have to say, our experience was top tier with her great customer service and she just had the best personality! the food was good, our service was better! all in all, my wife and i had a great experience. if you stop by, i highly recommend asking if deanna can be your server, i promise you won’t be disappointed!
Atmosphere: 5
Food: 5
Service: 5
Heather Marie McCullough
I will not here. We went Wednesday and I got food poisoning: Clostridium perfringens. When I called to let them know the food had made me sick, the person who answered told me I couldn't have gotten sick overnight because it takes 24 hrs. Not true and very concerning because if the staff were properly certified with servsafe they would know about food poisoning. Clostridium perfringens symptoms appear 6-24hrs after eating bad food. I will not be going back.
Atmosphere: 1
Food: 1
Service: 1
Humboldt Redwood
Your sever “Randi” claiming if people don’t tip they will find something a little special in their food so I would be careful eating here
Atmosphere: 1
Food: 1
Service: 1
Tan H
Waiter was new, but did really good. He just let his nerves get in the way.(But we all do sometimes so I get it.) The food was another story. I didn't even get to enjoy my meal because they sent me out the wrong order. They were just missing my rice so I was willing to suck it up because they brung me a side of rice. Well the rice was ice cold like it just came out of the refrigerator and it looked old and over cooked. I was really disappointed. A least the manager comp my meal. I had to coach her(manager )into apologizing for the meal. Please let management know the first thing you should always is apologize to the guest especially for cold food. I don't fault the waiter because I think it was like only his third 3 day, but your manager should know better. But I will give this place another chance on another day because the house drinks are awesome, maybe the food will be this time around too.
Very poor management. Bit into my buffalo chicken wrap to find shrimp tail and all. Server was great, she apologized and promptly placed order for a replacement and said she’d notify the manager. However, when the manager brought the replacement it was simply “did you have the buffalo chicken wrap?” Zero apology or explanation and we were still charged for it and zero compensation.
Seating is too close.
Atmosphere: 3
Food: 4
Service: 4
Service was great.
Atmosphere: 5
Food: 5
Service: 5
Delicious food. Server Hazel was great.
1st time here. Definitely would return
Atmosphere: 5
Food: 5
Service: 5
Everything was great
Atmosphere: 5
Food: 5
Service: 5
Service was amazing and really enjoyed the food.
Atmosphere: 5
Food: 5
Service: 5
Never got my tea refill and the steak was so over cooked and told us it would be a wait but seat the next few people that came in after me and my husband the only thing great was the mix drink that I got
Atmosphere: 5
Food: 1
Service: 2
Always good food and thee service is usually top notch as well.
Atmosphere: 5
Food: 5
Service: 5
I really enjoy Cheddars food but alot of times I do curb side at least once a week and they always give cold food.
Tonight I order from my car in front of the restaurant and when the server brought out my food I asked her was it hot she told me she had touch the food it and it was.
I got to the second light and open up my container and the fries were hot but not my tenders! The croissant was soaked in butter and was cold also. My food wasn't fresh at all! Tonight was a miss!
Update manager Tucker made everything right. I appreciate his kindness
Food: 1
Service: 2
We love going to different Cheddar's. They have great food with respectable pricing. This time our waitress was disappointing, but we still loved it.
Atmosphere: 5
Food: 5
Service: 3
Restaurantji Recommends
Another great meal, great service and great price. Love Cheddar’s I just wish there was one closer to where I live.
Atmosphere: 5
Food: 5
Service: 5
stopped in for some dinner with my wife. our server was deanna and i just have to say, our experience was top tier with her great customer service and she just had the best personality! the food was good, our service was better! all in all, my wife and i had a great experience. if you stop by, i highly recommend asking if deanna can be your server, i promise you won’t be disappointed!
Atmosphere: 5
Food: 5
Service: 5
I will not here. We went Wednesday and I got food poisoning: Clostridium perfringens. When I called to let them know the food had made me sick, the person who answered told me I couldn't have gotten sick overnight because it takes 24 hrs. Not true and very concerning because if the staff were properly certified with servsafe they would know about food poisoning. Clostridium perfringens symptoms appear 6-24hrs after eating bad food. I will not be going back.
Atmosphere: 1
Food: 1
Service: 1
Your sever “Randi” claiming if people don’t tip they will find something a little special in their food so I would be careful eating here
Atmosphere: 1
Food: 1
Service: 1
Waiter was new, but did really good. He just let his nerves get in the way.(But we all do sometimes so I get it.) The food was another story. I didn't even get to enjoy my meal because they sent me out the wrong order. They were just missing my rice so I was willing to suck it up because they brung me a side of rice. Well the rice was ice cold like it just came out of the refrigerator and it looked old and over cooked. I was really disappointed. A least the manager comp my meal. I had to coach her(manager )into apologizing for the meal. Please let management know the first thing you should always is apologize to the guest especially for cold food. I don't fault the waiter because I think it was like only his third 3 day, but your manager should know better. But I will give this place another chance on another day because the house drinks are awesome, maybe the food will be this time around too.
Atmosphere: 3
Food: 1
Service: 3
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