The smoothie was hard to drink, mostly ice and tasted quite bland. Had the jerk chicken wrap with... barely any chicken? I had to double check i didnt order off a vegan menu... i noticed maybe 3 pieces of small chicken. Flavor decent. Pathetic for 14 dollars.
Atmosphere: 1
Food: 1
Service: 1
E Hathaway
Was greeted promptly when we stepped up to the counter and we were the only customers inside. The person taking the order was very soft spoken and when asked didn’t speak any louder from what I could hear. I was barely able to hear them even when leaning in towards them. (The sound from the blenders echoes very badly within the restaurant so it is really hard to hear on both ends.) This meant that our order was wrong, which I could understand somewhat. My salad ended up being a wrap which I can overlook. The other was supposed to be a super green salad that was entirely missing chicken. The only special request made for it was no tomatoes and for the dressing to be on the side, so no clue on how chicken gets missed. Plus, even though I said we were dining in every time they asked which was 3x, our food was still marked and bagged to go. Food was ok, but I wouldn’t go out of my way to eat here again. Definitely recommend ordering online instead of in person if you do.
Atmosphere: 3
Food: 3
Service: 3
Ja’lynn Campbell
Horrible service ! Customer service TERRIBLE! Smoothie king is the way to go !
Darius Arrington
Worst service ever. I sat in to order for 20 minutes. Not only were they completely dead, but the staff looked at me like I was stupid for even coming in. I left when another customer walked in and ordered food while I was sitting down waiting for someone to even acknowledge i was in the building and then when the customer ordered, the employee taking the order looks at me and rolls her eyes. So I say do I have to get up and place an order. She looks at me and shakes her head yes then proceeded with the customer who walked in behind me. Very unprofessional very rude. If you guys don't wanna do your job, please take it out on your managers instead of the customers. That was the first time I ever wanted to try this restaurant but if the company is hiring people like this to work for them, then I don't want any parts to do with the company and I will not be spending a dime there. On top of all the the store was disgusting and they were cooking and prepping food without gloves. Do better Tropical smoothie
KD
***Important*** Do not order here!! They did not have any ingredients to make our order. They said they had to cancel the order and refund our money but never did.
i have posted [2] complaints, from the link in the response and still nothing. Again, if your order gets canceled you will not get your money back. Do not support this business at brunswick.
Atmosphere: 1
Food: 1
Service: 1
Eric Martin
Another great experience at the TSC!
Atmosphere: 5
Food: 5
Service: 5
Melissa Banda
We recently started visiting Tropical Smoothie Cafe and we love it. So far our favorite is the limited Watermelon Mint Mojito. We will definitely stop anytime we see 1 when we travel.
Atmosphere: 5
Service: 5
Megan J
I order online so it would be a fast pick up. I stand at the counter with no acknowledgement from anyone. One girl was just sweeping the floor, looked at me and kept sweeping. I stood there for a few before I asked if I could get my pick up order that was just sitting there.
Atmosphere: 1
Food: 5
Service: 1
Alexis Moore
The service was very bad. No one acknowledged us for 10 mins when we entered the store. We stood at the counter and waiting while orders were being made. I can see only 4 orders on the screen. Two online, 1 To-Go- Order, 1 Drive Thur. Just asked if someone was going to take our order the young blonde girl said yes the. Turned around and walked off and told the guy on the grill to take the order and she finished the order he was working on. Same guy that took our order was the same to make our food. After watching I can see that the dark hair girl was making the smoothies, the blonde girl was taking orders and the black haired guy on the grill. I’m very disappointed in the service today. We come here often a week.
Atmosphere: 4
Food: 3
Service: 1
Shayna Lewis
This location is ripping off customers. I ordered two smoothie bowls and both of them only had enough smoothie for about three spoonfuls. I have visited other tropical smoothie locations and the bowls are full. If you are going to give not even half the product then you should be charging not even half the price. I won’t be back!
Very bright and airy— looks new Clean Most employees very friendly & a couple have flat personalities. Their food is delicious
Atmosphere: 5
Food: 5
Service: 5
Elizabeth Holland
Best place ever
Atmosphere: 5
Food: 5
Service: 5
Wells Bells
Smoothie was very good but the girls working the window were very rude!
Atmosphere: 1
Food: 5
Service: 1
J F
Mango Magic Smoothie tasted like Mangos that had gone bad.. YUCK ** Tropical Smoothie sent me a gift card and I appreciate that.. Its good to see a company care about its customers.
Food: 1
Celeste Klaas
Adequate for eating on the road, but wouldn't go out if my way to go again.
The smoothie was hard to drink, mostly ice and tasted quite bland. Had the jerk chicken wrap with... barely any chicken? I had to double check i didnt order off a vegan menu... i noticed maybe 3 pieces of small chicken. Flavor decent. Pathetic for 14 dollars.
Atmosphere: 1
Food: 1
Service: 1
Was greeted promptly when we stepped up to the counter and we were the only customers inside. The person taking the order was very soft spoken and when asked didn’t speak any louder from what I could hear. I was barely able to hear them even when leaning in towards them. (The sound from the blenders echoes very badly within the restaurant so it is really hard to hear on both ends.) This meant that our order was wrong, which I could understand somewhat. My salad ended up being a wrap which I can overlook. The other was supposed to be a super green salad that was entirely missing chicken. The only special request made for it was no tomatoes and for the dressing to be on the side, so no clue on how chicken gets missed. Plus, even though I said we were dining in every time they asked which was 3x, our food was still marked and bagged to go. Food was ok, but I wouldn’t go out of my way to eat here again. Definitely recommend ordering online instead of in person if you do.
Atmosphere: 3
Food: 3
Service: 3
Horrible service ! Customer service TERRIBLE! Smoothie king is the way to go !
Worst service ever. I sat in to order for 20 minutes. Not only were they completely dead, but the staff looked at me like I was stupid for even coming in. I left when another customer walked in and ordered food while I was sitting down waiting for someone to even acknowledge i was in the building and then when the customer ordered, the employee taking the order looks at me and rolls her eyes. So I say do I have to get up and place an order. She looks at me and shakes her head yes then proceeded with the customer who walked in behind me. Very unprofessional very rude. If you guys don't wanna do your job, please take it out on your managers instead of the customers. That was the first time I ever wanted to try this restaurant but if the company is hiring people like this to work for them, then I don't want any parts to do with the company and I will not be spending a dime there. On top of all the the store was disgusting and they were cooking and prepping food without gloves. Do better Tropical smoothie
***Important*** Do not order here!!
i have posted [2] complaints, from the link in the response and still nothing. Again, if your order gets canceled you will not get your money back. Do not support this business at brunswick.
They did not have any ingredients to make our order. They said they had to cancel the order and refund our money but never did.
Atmosphere: 1
Food: 1
Service: 1
Another great experience at the TSC!
Atmosphere: 5
Food: 5
Service: 5
We recently started visiting Tropical Smoothie Cafe and we love it. So far our favorite is the limited Watermelon Mint Mojito. We will definitely stop anytime we see 1 when we travel.
Atmosphere: 5
Service: 5
I order online so it would be a fast pick up. I stand at the counter with no acknowledgement from anyone. One girl was just sweeping the floor, looked at me and kept sweeping. I stood there for a few before I asked if I could get my pick up order that was just sitting there.
Atmosphere: 1
Food: 5
Service: 1
The service was very bad. No one acknowledged us for 10 mins when we entered the store. We stood at the counter and waiting while orders were being made. I can see only 4 orders on the screen. Two online, 1 To-Go- Order, 1 Drive Thur. Just asked if someone was going to take our order the young blonde girl said yes the. Turned around and walked off and told the guy on the grill to take the order and she finished the order he was working on. Same guy that took our order was the same to make our food. After watching I can see that the dark hair girl was making the smoothies, the blonde girl was taking orders and the black haired guy on the grill. I’m very disappointed in the service today. We come here often a week.
Atmosphere: 4
Food: 3
Service: 1
This location is ripping off customers. I ordered two smoothie bowls and both of them only had enough smoothie for about three spoonfuls. I have visited other tropical smoothie locations and the bowls are full. If you are going to give not even half the product then you should be charging not even half the price. I won’t be back!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Very bright and airy— looks new
Clean
Most employees very friendly & a couple have flat personalities.
Their food is delicious
Atmosphere: 5
Food: 5
Service: 5
Best place ever
Atmosphere: 5
Food: 5
Service: 5
Smoothie was very good but the girls working the window were very rude!
Atmosphere: 1
Food: 5
Service: 1
Mango Magic Smoothie tasted like Mangos that had gone bad.. YUCK ** Tropical Smoothie sent me a gift card and I appreciate that.. Its good to see a company care about its customers.
Food: 1
Adequate for eating on the road, but wouldn't go out if my way to go again.
Atmosphere: 3
Food: 3
Service: 4
Loading...