This is theeeeeeee worst Chic Fi La!!! I expressed to the manager how slow the service is… her response “we try”. Not only are they slow, you HAVE to check your order to ensure everything you ordered is actually in the bag. I have nothing positive to say about this location. They really just need to do better.
Emily Kindred
This is the worse Chick-fil-a ever! I always do Mobile drive-through expecting it to be faster. However, It seems like they put the mobile customers on the back burner. I have never been to a Chick-fil-A that has been this slow before in my life! They really really really really need to revamp this and provide better service! Not to mention how many times they’ve gotten my order wrong
Tai Phan
Slowwwwww. 20+ minutes for mobile pick up. 😩😩😩
Stephen Prigge
Slowest chick fil a ever if you go there bring ur pillow to take a nap and plan for at least 20 or 30 minutes before you get out of there
Chip Randall
Unbelievable been sitting in drive thru for over 30 minutes.
Alexis Sanchez
Horrible experience they forgot my chicken on an egg white grill. It is their job to get the orders ready and it is crazy that they can’t not do their job properly.
Jay G
Don’t waste your time in the morning at this location, waited over 20 plus minutes, late for school and late for work. Unapologetic staff. Stay away…….smh.
Atmosphere: 1
Food: 3
Service: 1
Michael Garrow
The fact that I have time to sit in the drive-thru and type this should tell you all you need to know about this disaster of a chick fil a. Worst I have ever seen! I’ve been waiting over half an hour and still haven’t gotten my food. Avoid this place.
Atmosphere: 1
Food: 1
Service: 1
Vivian Kimble
This location needs some work. There are two lanes: one mobile thru (already ordered) and one drive thru (people order ok cool). How are we going to allow people to just wait for more than 15min in either line.
I watched the person running food to the cars in both lanes but there was absolutely ZERO order. The poor car in front of me waited even longer than I did. I even saw someone four cars behind me get their food before the two in front of me received theirs.
Also why are there THREE people taking orders in the single drive thru lane but ONE person running food to all the cars out of order for two lanes?
None of the structure makes sense and it’s incredibly infuriating.
Been here a few times, always spend 25+ minutes in the drive thru and my order has been wrong 2/3 times I’ve gone. The staff is rude as well.
Atmosphere: 1
Food: 1
Service: 1
Cuong Dang
Basically a drive thru store only. Has a pickup order window. Very cool! So glad we have one close to Buford school now
Atmosphere: 5
Food: 5
Service: 5
Dilshad Darweesh
I advise everyone not to go to this location because there are no places to sit... I had a 30 minute lunch break and went to this location and I wasted my time so do not take your children and friends
Brian Nguyen
I personally don’t understand how you can be a drive-through only restaurant but lack the foundations of being fast whatsoever. In all honesty it sucks that a dine in Chick-fil-A is faster than just a Chick-fil-A drive-through restaurant standalone. I placed my order on the app and when I arrived it took 20 minutes just to get through the line, Don’t even waste your time going here. The speed of service, The quality of their food, In just the overall design system is very flawed.
Atmosphere: 1
Food: 1
Service: 1
Keunhae L
Their mobile drive-thru is the most inefficient system I’ve ever encountered. The food is delivered randomly, not in the order of cars, so you're stuck waiting for those in front of you to receive their orders. This can take up to 20 minutes, leaving you feeling trapped in line. I’ve never experienced a Chick-fil-A this bad.
terrible
This is theeeeeeee worst Chic Fi La!!! I expressed to the manager how slow the service is… her response “we try”. Not only are they slow, you HAVE to check your order to ensure everything you ordered is actually in the bag. I have nothing positive to say about this location. They really just need to do better.
This is the worse Chick-fil-a ever! I always do Mobile drive-through expecting it to be faster. However, It seems like they put the mobile customers on the back burner. I have never been to a Chick-fil-A that has been this slow before in my life! They really really really really need to revamp this and provide better service! Not to mention how many times they’ve gotten my order wrong
Slowwwwww. 20+ minutes for mobile pick up. 😩😩😩
Slowest chick fil a ever if you go there bring ur pillow to take a nap and plan for at least 20 or 30 minutes before you get out of there
Unbelievable been sitting in drive thru for over 30 minutes.
Horrible experience they forgot my chicken on an egg white grill. It is their job to get the orders ready and it is crazy that they can’t not do their job properly.
Don’t waste your time in the morning at this location, waited over 20 plus minutes, late for school and late for work. Unapologetic staff. Stay away…….smh.
Atmosphere: 1
Food: 3
Service: 1
The fact that I have time to sit in the drive-thru and type this should tell you all you need to know about this disaster of a chick fil a. Worst I have ever seen! I’ve been waiting over half an hour and still haven’t gotten my food. Avoid this place.
Atmosphere: 1
Food: 1
Service: 1
This location needs some work. There are two lanes: one mobile thru (already ordered) and one drive thru (people order ok cool). How are we going to allow people to just wait for more than 15min in either line.
I watched the person running food to the cars in both lanes but there was absolutely ZERO order. The poor car in front of me waited even longer than I did. I even saw someone four cars behind me get their food before the two in front of me received theirs.
Also why are there THREE people taking orders in the single drive thru lane but ONE person running food to all the cars out of order for two lanes?
None of the structure makes sense and it’s incredibly infuriating.
Food: 5
Service: 1
Restaurantji Recommends
Been here a few times, always spend 25+ minutes in the drive thru and my order has been wrong 2/3 times I’ve gone. The staff is rude as well.
Atmosphere: 1
Food: 1
Service: 1
Basically a drive thru store only. Has a pickup order window. Very cool! So glad we have one close to Buford school now
Atmosphere: 5
Food: 5
Service: 5
I advise everyone not to go to this location because there are no places to sit... I had a 30 minute lunch break and went to this location and I wasted my time so do not take your children and friends
I personally don’t understand how you can be a drive-through only restaurant but lack the foundations of being fast whatsoever. In all honesty it sucks that a dine in Chick-fil-A is faster than just a Chick-fil-A drive-through restaurant standalone.
I placed my order on the app and when I arrived it took 20 minutes just to get through the line, Don’t even waste your time going here. The speed of service, The quality of their food, In just the overall design system is very flawed.
Atmosphere: 1
Food: 1
Service: 1
Their mobile drive-thru is the most inefficient system I’ve ever encountered. The food is delivered randomly, not in the order of cars, so you're stuck waiting for those in front of you to receive their orders. This can take up to 20 minutes, leaving you feeling trapped in line. I’ve never experienced a Chick-fil-A this bad.
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