Firehouse Subs Mall of Georgia
$ • Sandwich Shops, Fast Food
Hours:
1595 Buford Hwy, Buford
(770) 904-6817
About Firehouse Subs
Customers' Favorites
Firehouse Subs Reviews
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Diane the manager is a major Karen. She wouldn’t honor when I couldn’t pick up my sub on my BIRTHDAY yesterday. The nice employee Janae was kind enough to let me come in today. Diane, being the typical Karen, refused to give me my birthday sub. Wow, typical stereotype. 0/10 customer service, do better Firehouse Subs. Diane was rude, disrespectful, hung up the phone, and deserves to be fired. You lost a long term customer.
Good food and good staff
I have food allergies and I specifically make a point to leave the item off my sandwich and plate and EVERY SINGLE TIME THEY BRING MY SANDWICH IT IS LOADED. then have the nerve to simply pick it off my sandwich and bring it back out without remaking . How hard is it to read a receipt. Maybe I should just eat it anyway and sue the restaurant for poisoning me with receipt for proof. And btw this restaurant is dirtier than the dirtiest Waffle House
Menu
Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 10PM |
| Thursday | 10AM - 10PM |
| Friday | 10AM - 10PM |
| Saturday | 10AM - 10PM |
| Sunday | 10AM - 10PM |
Firehouse Subs Mall of Georgia is a smaller restaurant with plenty of natural daylight and a convenient drive-thru option. The staff are friendly and helpful, making each visit pleasant. Customers often praise the fresh and tasty sandwiches, such as the New York Steamer, which are served hot and fresh. While vegetarian options are limited, they are available for those who need them. The restaurant is known for its cleanliness and quiet atmosphere, making it a good spot for families. Orders are generally ready on time, and the experience can be very positive, especially when staff members are polite and take pride in their work. The restaurant also features a hot sauce bar, adding to the appeal. Despite some minor issues like missing pickles, most customers leave satisfied with their visit.