Best place ever, miss the one in John’s Creek! It’s grew up going there with my family! Mr. Carlos and Jose are legends!
Atmosphere: 5
Food: 5
Service: 5
Regnel Leon Perez
The customer services was terrible.. when we walked in the lady to sit us down didn’t say anything to us and seemed as if she was very unhappy , also took her ten minutes to sit us down . The atmosphere was horrible and it didn’t feel welcoming, due to all the workers and waiters seemed very unhappy and serious. We didn’t even stay to eat , we ended up getting up and walking out . No comparison to the same restaurant in down town Lawrenceville .
Atmosphere: 1
Service: 1
Lynn H
Love this place. The employees are A+. Cheese dip and nachos are delicious. Jalapeño Margareta, so tasty.
Atmosphere: 5
Food: 5
Service: 5
J. R. Mitchell
Probably my favorite restaurant! I recommend the "roasted" salsa with the complimentary chip. I almost always order chicken fajita nachos. Sometimes I'll get the steak.
I’m sad that I have to update from review from 5 stars to 1 star based on a horrible negative experience I had in October 2023. I have waited to post this review until now, December 2023 because I was so hurt and emotional about how I was treated and I wanted to make sure I had a clear head.As you read this review I want you to understand that I have followed this family owned restaurant around and have recommended them to A LOT of people. The owner(s) (I believe 2 brothers) spent 30 years of their lives building a business for their family only for their children / grandchildren to destroy it!The whole issue is centered around the fact that their young disrespectful teenage daughter or granddaughter entered my order incorrectly. I always get the same exact food every time I go, so I know exactly what I want. She was too busy with her cell phone and nails to care about getting my order correct. Anyway, when my to-go order was handed to me, I inspected it and confirmed that it was in fact, incorrect. I nicely let her know that she gave me someone else’s order because that wasn’t what I ordered. She didn’t reply, she just walked away and returned with her dad/grandfather/uncle not sure of the relationship. He rudely asked me what was the problem (while she stood there). I politely explained there was no problem and that I thought I was given someone else’s order. I told him what I ordered and that wasn’t it. I asked him why he was being rude to me. He replied “because this is what you ordered”. I explained that I always order the exact same food the exact same way every time I come in and due to dietary restrictions I would never order what she handed me. Nevertheless I told him what I ordered and explained how I know 100% for sure that she wasn’t paying attention when she entered my order because of the requests I made about the side items that come with my order that do not come with what she handed me. All of this time, she stood there and never admitted she was wrong nor did she apologize. Even that was okay…I told the owner that I would pay again to cover the corrected order. I offered to do this because I didn’t want them to lose money AND I figured I would give the incorrect food order to the security guard at my marina…he eats everything & always appreciates when I bring food & snacks. She (the immature teenager who took my original order) snatched the bag and said “I don’t have time for this” and stomped away. I was absolutely shocked and appalled. I still had on my professional business attire (I add this detail because I want you to know that I’m a business professional AND even if I wasn’t…no customer should be disrespected the way I was). I was still very calm and spoke with a low clear voice. I just wanted the food I ordered. I simply wanted to get dinner and go relax on my boat AND start my weekend. Do you know how many good Mexican restaurants I drive by on my way to that restaurant as I drove from my office that day??? A LOT! I consciously decided that I would stop at La Cazuela to spend my money to support their small business. It’s sad that after all of these years they let that disrespectful brat of theirs cause them to lose a loyal customer! They are to blame too because they weren’t nice either and they didn’t correct her behavior.I want you to know that I’m a reasonable person and I don’t get offended easily, but I felt so disrespected that day. I was holding back tears as I sat there quietly waiting on the corrected order. When I got to my car I cried so hard. I had to pull myself together to see straight to drive. I put the food in the trash at the nearby gas station because I refuse to eat food that has negative energy attached to it. It was a horrible experience that I will never forget.I’m sure I’m not the only customer they’ve lost because since the pandemic the place barely had any customers when I would go there (which is why I always made a special effort to support them). It used to be a busy happy place. It’s sad to see it die a slow death.
Service: 1
Elizabeth Wilkins
We had a group of 9. Sat us immediately and all staff was very attentive. Food came out fairly quickly and was delicious.
Atmosphere: 5
Food: 5
Service: 5
Erny Bonistall
Enjoyed the food. They do very well with the standards. Salsa and chips fresh and tasty. Enjoyed a drink and a special chicken burrito. Solid. Good service as well. They have been there a while. Friendly staff. They repeat quality over and over.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chips & Salsa, Cheese Dip
Alissia Scott
Mr. Carlos went above and beyond! I forgot to buy the candles for my niece's birthday cake. He went to the store and purchased the candles AND wouldn't take any money from me. May God continue to bless you and your staff! Thank you again!
food sucks I don't know how they suck so bad I wish they were gone I threw up and open cancel and I wish there was a zero so could never be in service again because it sucks so bad never go here
Kevin Malave
Kudos for being the only restaurant open on Monday afternoon in the area. Food was ok. Strawberry margarita was a bit sweet. Service was good.
Atmosphere: 3
Food: 3
Service: 4
Brianna Rafferty
This place doesn’t even compare to the amazing Mexican food I’ve had in Norcross, Duluth, and Buford Highway. Please go elsewhere. I’ve never had such a disappointing steak burrito ?
Atmosphere: 2
Food: 2
Service: 3
Sandra Grimaldo
I love this restaurant, food is delicious and service is great, Lara and Fidel are the best! It has a patio and I can take my fury baby with me.I will come back❣️
Christal S.
The absolute worst customer service ever. and we have given them plenty of chances! They even charge for chips and salsa to go. But if we eat there it's free?
Food was amazing. It was my first time here, was referred by a co worker. Would def come
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Fajitas, Fajita Nachos, Cheese Dip
Best place ever, miss the one in John’s Creek! It’s grew up going there with my family! Mr. Carlos and Jose are legends!
Atmosphere: 5
Food: 5
Service: 5
The customer services was terrible.. when we walked in the lady to sit us down didn’t say anything to us and seemed as if she was very unhappy , also took her ten minutes to sit us down . The atmosphere was horrible and it didn’t feel welcoming, due to all the workers and waiters seemed very unhappy and serious. We didn’t even stay to eat , we ended up getting up and walking out . No comparison to the same restaurant in down town Lawrenceville .
Atmosphere: 1
Service: 1
Love this place. The employees are A+. Cheese dip and nachos are delicious. Jalapeño Margareta, so tasty.
Atmosphere: 5
Food: 5
Service: 5
Probably my favorite restaurant! I recommend the "roasted" salsa with the complimentary chip. I almost always order chicken fajita nachos. Sometimes I'll get the steak.
Atmosphere: 5
Food: 5
Service: 5
Friendly staff and great food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crazy Taco, Cheese Dip, Rice and Beans, Chicken Quesadilla
I’m sad that I have to update from review from 5 stars to 1 star based on a horrible negative experience I had in October 2023. I have waited to post this review until now, December 2023 because I was so hurt and emotional about how I was treated and I wanted to make sure I had a clear head.As you read this review I want you to understand that I have followed this family owned restaurant around and have recommended them to A LOT of people. The owner(s) (I believe 2 brothers) spent 30 years of their lives building a business for their family only for their children / grandchildren to destroy it!The whole issue is centered around the fact that their young disrespectful teenage daughter or granddaughter entered my order incorrectly. I always get the same exact food every time I go, so I know exactly what I want. She was too busy with her cell phone and nails to care about getting my order correct. Anyway, when my to-go order was handed to me, I inspected it and confirmed that it was in fact, incorrect. I nicely let her know that she gave me someone else’s order because that wasn’t what I ordered. She didn’t reply, she just walked away and returned with her dad/grandfather/uncle not sure of the relationship. He rudely asked me what was the problem (while she stood there). I politely explained there was no problem and that I thought I was given someone else’s order. I told him what I ordered and that wasn’t it. I asked him why he was being rude to me. He replied “because this is what you ordered”. I explained that I always order the exact same food the exact same way every time I come in and due to dietary restrictions I would never order what she handed me. Nevertheless I told him what I ordered and explained how I know 100% for sure that she wasn’t paying attention when she entered my order because of the requests I made about the side items that come with my order that do not come with what she handed me. All of this time, she stood there and never admitted she was wrong nor did she apologize. Even that was okay…I told the owner that I would pay again to cover the corrected order. I offered to do this because I didn’t want them to lose money AND I figured I would give the incorrect food order to the security guard at my marina…he eats everything & always appreciates when I bring food & snacks. She (the immature teenager who took my original order) snatched the bag and said “I don’t have time for this” and stomped away. I was absolutely shocked and appalled. I still had on my professional business attire (I add this detail because I want you to know that I’m a business professional AND even if I wasn’t…no customer should be disrespected the way I was). I was still very calm and spoke with a low clear voice. I just wanted the food I ordered. I simply wanted to get dinner and go relax on my boat AND start my weekend. Do you know how many good Mexican restaurants I drive by on my way to that restaurant as I drove from my office that day??? A LOT! I consciously decided that I would stop at La Cazuela to spend my money to support their small business. It’s sad that after all of these years they let that disrespectful brat of theirs cause them to lose a loyal customer! They are to blame too because they weren’t nice either and they didn’t correct her behavior.I want you to know that I’m a reasonable person and I don’t get offended easily, but I felt so disrespected that day. I was holding back tears as I sat there quietly waiting on the corrected order. When I got to my car I cried so hard. I had to pull myself together to see straight to drive. I put the food in the trash at the nearby gas station because I refuse to eat food that has negative energy attached to it. It was a horrible experience that I will never forget.I’m sure I’m not the only customer they’ve lost because since the pandemic the place barely had any customers when I would go there (which is why I always made a special effort to support them). It used to be a busy happy place. It’s sad to see it die a slow death.
Service: 1
We had a group of 9. Sat us immediately and all staff was very attentive. Food came out fairly quickly and was delicious.
Atmosphere: 5
Food: 5
Service: 5
Enjoyed the food. They do very well with the standards. Salsa and chips fresh and tasty. Enjoyed a drink and a special chicken burrito. Solid. Good service as well. They have been there a while. Friendly staff. They repeat quality over and over.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chips & Salsa, Cheese Dip
Mr. Carlos went above and beyond! I forgot to buy the candles for my niece's birthday cake. He went to the store and purchased the candles AND wouldn't take any money from me. May God continue to bless you and your staff! Thank you again!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
food sucks I don't know how they suck so bad I wish they were gone I threw up and open cancel and I wish there was a zero so could never be in service again because it sucks so bad never go here
Kudos for being the only restaurant open on Monday afternoon in the area. Food was ok. Strawberry margarita was a bit sweet. Service was good.
Atmosphere: 3
Food: 3
Service: 4
This place doesn’t even compare to the amazing Mexican food I’ve had in Norcross, Duluth, and Buford Highway. Please go elsewhere. I’ve never had such a disappointing steak burrito ?
Atmosphere: 2
Food: 2
Service: 3
I love this restaurant, food is delicious and service is great, Lara and Fidel are the best! It has a patio and I can take my fury baby with me.I will come back❣️
The absolute worst customer service ever. and we have given them plenty of chances! They even charge for chips and salsa to go. But if we eat there it's free?