Riverside Pizza

I rarely leave bad reviews, but this experience has made my blood boil. My husband called in a takeout order for a cheese pizza with pineapple. When we brought the pizza home, we were halfway through eating it when we noticed a piece of meat on one of the slices. We were shocked, as we never ordered anything with meat.

I immediately called the location to explain the situation, and Frank, the employee who answered, claimed that he had just made the pizza and insisted there was no way there could be meat on it. When I explained that there clearly was, his response was to scoff and suggest we simply "take the piece off." I then informed him that I am allergic to meat and cannot just remove it and still eat the pizza. Instead of offering an apology, he rudely asked, "What do you want me to do about it?"

I understand mistakes happen, and that’s okay, but his complete lack of accountability and rude attitude was infuriating. All I wanted was a sincere apology and a sign that they would be more careful in the future. Instead, I was met with entitlement and disrespect.

This is not the first bad experience we’ve had at this location, but it will certainly be the last. The service here has been consistently poor, and this incident was the final straw. We will never be back.

Atmosphere: 1

Food: 1

Service: 1

Can’t beat a large cheese or pepperoni pizza for $8. Will it always be cut well or toppings distributed evenly? Half the time no but it’s $8 and tastes the same every time so I can’t complain. God bless cheap, decent, fast pizza.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Large Pepperoni Pizza

Substandard food and substandard pizza for twice the price,not to mention,this place looked very unsanitary

Atmosphere: 1

Food: 1

Service: 1

This location stops taking orders 1/2 hour before the listed closing time.

Atmosphere: 1

Food: 4

Service: 1

Always good pizza and service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cinnamon Sticks

So good!

Atmosphere: 4

Food: 5

Service: 5

Stay Away!!! This location is disgustingly filthy, there was a huge cockroach in front of counter, the cashier(s) were dishonest - added a tip for herself on my tab that I did not authorize and when I called her out on it she acted like she didn’t know how it got there. This Riverside Pizza location is grimy in every sense of the word.

Cheesy bread is to die for !

Atmosphere: 3

Food: 5

Service: 3

Good Place, Employees sometimes have a bit of an attitude there better than you. Overall 4 rating...

Atmosphere: 4

Food: 5

Service: 4

pizza tasted great, and this really nice employee i think his name is wafi handled everything with care, and helped me out tremendously, was patient and everything ??

l used to go to the riverside in dacula but stopped after learning the type of people they have working there. Now I come to this one to see the same guy that's made me switch locations. I just don't understand why they would let a man like that work around young adults it's truly disgusting. If you have young kids I wouldn't bring them in to be around a sex offender

Atmosphere: 1

Food: 1

Service: 1

I ordered some pizza and watched the girl who made my pizza. She didn't wear any gloves. She was keep wiping her hands with her apron and touched the cash register and drank water from her water bottle. She had a very long hair with no hair net. I watch the older gentleman changing the light bulbs. He started rolling the dough right after that without washing his hand. This is not sanitize. I will not buy food from this pizza store anymore.

these guys can’t answer their

Atmosphere: 1

Food: 1

Service: 2

Better get extra pepperoni if you want any.

Rarely do I give 5 stars but the food was great(8in lunch special plus an order of lemon pepper wings), the price was reasonable and the service I received from Wali and Frank was indescribable. My day started off difficult and for lunch I walked into Riverside Pizza and these two guys completely changed my entire mood! I will definitely recommend and revisit this location on Hamilton Mill!

Atmosphere: 5

Food: 5

Service: 5