Smoothie King

I loved my experience at this smoothie King. Eric is the best manager and he’s very polite.

People are the point

I visited your location today to purchase a smoothie. When I entered, there were two team members behind the counter who appeared to be busy making drinks. One of them looked up, greeted me, and continued working. I stood by the wall near the register and waited patiently for about 3–4 minutes.

A woman then entered the store while talking on her phone and walked directly in front of me to stand at the register. A few seconds later, the same employee who had greeted me earlier finished what she was doing, then greeted the woman and took her order — without acknowledging that I had been waiting. She glanced at me during the interaction and clearly saw my surprised expression, but still didn’t say anything or address the fact that I was there first.

Perhaps the woman didn’t see me since she was on the phone, but the employee definitely did. Despite this, I chose not to make a scene and let the woman go ahead. After her order was taken, the employee finally took mine and returned to preparing drinks.

What was frustrating is that the woman who cut in line received her drink, then several other customers came in to pick up their online orders — all of whom were served before me. The staff continued working on those orders while my single drink was delayed. Eventually, the second employee, who hadn’t noticed me before, looked up and asked what I was waiting for. My wife came in at that point and asked why things were taking so long. I explained that they had been prioritizing online orders.

Even though I was the first customers inside the store, it felt like I was treated as an afterthought. I understand that online orders are important, but it would’ve been simple and fair to make my one drink somewhere in between those larger orders.

Once I finally received my smoothie, I made sure to look around for a way to leave feedback. I hope this message can be used constructively to improve how walk-in customers are treated, especially when it comes to fairness and acknowledgment.

Noah is dope

Great customer service

Kid-friendliness: No comment

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Smoothie King Bottled Water 16 9oz, PB Delight

I came to this location for my typical Angel Food smoothie and it was made to perfection! The staff was courteous and got me in and out! I will definitely be back!

Smoothie was ready to go for a mobile order. Also they were delicious.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: PB Delight

Stopped at this location while shopping in the area. I was really impressed

Atmosphere: 5

Food: 5

Service: 5

How does this bananas make it on my ?
Especially after it took forever.

Atmosphere: 2

Food: 1

Service: 1

Eric was great with each guest.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: PB Delight

I felt like this was one of the good smoothie kings.
I figured one of the cleanest ones I’ve been to.
Today I’m not so sure.
Word of advice.
Install blowers at the door or something.
Close the lids on the containers.
I would hope the owner sees this and make changes for the better.
My son loves smoothie king, but it’ll be a while before we come back.

Atmosphere: 3

Food: 2

Service: 3

The service was fantastic. The manager there always knows what I want and is always very attentive. The store is always clean and smells good!!!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Gut Health Greek Yogurt Strawberry Blueberry

Friday evening crew…it’s always great to greet customers as they walk in and thank them as they leave…not a word. Smoothie was decent.

Atmosphere: 1

Food: 3

Service: 1

Erick is always friendly and helpful.

Atmosphere: 5

Food: 5

Service: 5

Very efficient service with good tasting smoothies!

Atmosphere: 5

Food: 5

Service: 5