Just witnessed the staff make a mistake with a customer, but instead of rectifying, the staff wanted to make sure they were the only and last ones to make denigrating characture remarkes which included profanity.
Atmosphere: 1
Service: 1
Jerred Uran
My wife stopped here to get our daughter some food. Transaction was made and my wife never received her card back or a receipt. She argued with him but he insisted he gave it back. We ended up having to cancel our debit card in case of some unauthorized transactions. Very poor experience!!
Atmosphere: 1
Food: 1
Service: 1
Alyssa Elkins
My family and I come to this location a decent amount and don’t typically have any issues. However, I ordered a biggie bag with a sweet tea today. The sweet tea was soured, and all of my food was cold. The burgers were burnt and crunchy. In addition, the bread was hard. I was not happy with my experience.👎🏻
Atmosphere: 2
Food: 1
Service: 1
London Lynn
Saturday, October 25, 2025 about 4:30 pm . We went through the drive-through and ordered a #1 with no onions large fries and drink. also got a junior bacon cheeseburger meal that comes with chicken nuggets, fries, and a drink.
I received my order went home open the bag. It only takes me five minutes to get home from the place. Anyway, my fries were cold my Dave single was well over cooked and it had onions on it. The drink was good though. The junior bacon cheeseburger meal was missing the chicken nuggets. The fries were cold. The drink was good though.
It was just overall bad service and bad food. Definitely no was not worth $24!
Atmosphere: 1
Food: 1
Service: 1
Bobby Holgate
Best wendys in the area
Atmosphere: 5
Food: 5
Service: 5
S P
We have been coming to this Wendy’s since we moved here and never had any issues, as we usually go through the drive-thru. My daughter really enjoys Wendy’s and eats it almost every day during the school week. On weekends, we normally eat barbecue, but due to limited time we decided to dine inside Wendy’s instead. The moment we entered, it was hot inside with no air conditioning, but we went ahead with our order.
When my husband asked for barbecue sauce after we had already placed and received our order, we were told it would cost $0.50. At first, I thought it was a joke, so I went up to the counter to ask for some. I wasn’t going to use my card just to pay $0.50. An older white server was willing to provide the sauce, but one of the Hispanic employees said no. That same employee then began going back and forth with me about their new policy. I don’t have an issue with a new policy, I understand rules change, but I did have an issue with her rude attitude and the way she handled it.
I told her I didn’t want to continue speaking with her because of her nasty attitude, and another Hispanic employee jumped in. Eventually, a male employee told one of them to go to the back, but the other continued arguing with me. He eventually gave me the sauce, but by that point I had already lost my appetite from how poorly I was treated.
The way the employee responded mocked me as if I was too poor to pay $0.50. It was obvious she didn’t care about my point of view and just wanted to be rude. While sitting with my family waiting for them to finish eating, the same employee continued speaking to another worker and said, “Over $0.50?” clearly mocking me again. That was insulting and humiliating. As an African woman, I believe if I had been white or Black American, I would not have been treated this way. Instead, they heard my accent and chose to mock me for asking for barbecue sauce.
At that point, I asked for a refund. The male employee called the manager and explained that I hadn’t touched the food and that the refund was warranted, so they gave me my money back. When I spoke with the manager, the first thing he said was that the employee was “just doing her job,” instead of acknowledging my frustration. Only after I explained that it was not about her doing her job but about her poor service. He then said he would talk with her. Still, there was no apology nor acknowledging the way I was treated, which showed me exactly why the employees feel they can treat customers this way.
Poor management leads to poor employees, and this was a clear example. This was our first time dining inside at this location, and it will be our last. We’ve always had a better experience at the drive-thru, but after this, I will be taking my business elsewhere.
Atmosphere: 1
Food: 5
Service: 1
Ms. Lopez
50 cents for 1 extra BBQ you only get 1 per meal lmao
Atmosphere: 1
Food: 1
Service: 1
Caron Livings
Mobile order pick up inside waited 10 min while I watched my food get cold. The staff was standing around talking and laughing. 13$ for cold food and melted drinks to be told “oh sorry”. Will not be back to this location. Terrible service
Atmosphere: 3
Food: 2
Service: 1
H F
Yikes they’ve had no ac. It has to be over 100 degrees in there. Employees are cooking while sweating profusely and food is in extreme heat.
Atmosphere: 1
Food: 1
Service: 1
timothy presley
I had to thank the manager and staff for such wonderful service, fresh food and clean atmosphere. I don't know about anyone experiences with this store but mines was great. Keep up the good work ladies and gentlemen.
Definitely heading in the wrong direction. Fast food is a tough business. Dave Thomas is looking down from Heaven with disappointment.
Atmosphere: 3
Food: 2
Service: 3
Lauren Mihok
Girl at the window was very kind!
Atmosphere: 5
Food: 5
Service: 5
Jennifer Glover
I go here bi-weekly at least and have only had one problem and they were very sweet fixing it for me
Lisa Gobran
Whoever's working today's shift March 11th at 12:39 p.m. This might be the freshest hottest food. This is the shift that the food is always good.
Jayne Gentry
Went through the drive through. First of all it is nice they have a health department score of 100%👏. The service was quick and everyone I interacted with was friendly. I would recommend this Wendy's
Just witnessed the staff make a mistake with a customer, but instead of rectifying, the staff wanted to make sure they were the only and last ones to make denigrating characture remarkes which included profanity.
Atmosphere: 1
Service: 1
My wife stopped here to get our daughter some food. Transaction was made and my wife never received her card back or a receipt. She argued with him but he insisted he gave it back. We ended up having to cancel our debit card in case of some unauthorized transactions. Very poor experience!!
Atmosphere: 1
Food: 1
Service: 1
My family and I come to this location a decent amount and don’t typically have any issues. However, I ordered a biggie bag with a sweet tea today. The sweet tea was soured, and all of my food was cold. The burgers were burnt and crunchy. In addition, the bread was hard. I was not happy with my experience.👎🏻
Atmosphere: 2
Food: 1
Service: 1
Saturday, October 25, 2025 about 4:30 pm . We went through the drive-through and ordered a #1 with no onions large fries and drink. also got a junior bacon cheeseburger meal that comes with chicken nuggets, fries, and a drink.
I received my order went home open the bag. It only takes me five minutes to get home from the place. Anyway, my fries were cold my Dave single was well over cooked and it had onions on it. The drink was good though. The junior bacon cheeseburger meal was missing the chicken nuggets. The fries were cold. The drink was good though.
It was just overall bad service and bad food. Definitely no was not worth $24!
Atmosphere: 1
Food: 1
Service: 1
Best wendys in the area
Atmosphere: 5
Food: 5
Service: 5
We have been coming to this Wendy’s since we moved here and never had any issues, as we usually go through the drive-thru. My daughter really enjoys Wendy’s and eats it almost every day during the school week. On weekends, we normally eat barbecue, but due to limited time we decided to dine inside Wendy’s instead. The moment we entered, it was hot inside with no air conditioning, but we went ahead with our order.
When my husband asked for barbecue sauce after we had already placed and received our order, we were told it would cost $0.50. At first, I thought it was a joke, so I went up to the counter to ask for some. I wasn’t going to use my card just to pay $0.50. An older white server was willing to provide the sauce, but one of the Hispanic employees said no. That same employee then began going back and forth with me about their new policy. I don’t have an issue with a new policy, I understand rules change, but I did have an issue with her rude attitude and the way she handled it.
I told her I didn’t want to continue speaking with her because of her nasty attitude, and another Hispanic employee jumped in. Eventually, a male employee told one of them to go to the back, but the other continued arguing with me. He eventually gave me the sauce, but by that point I had already lost my appetite from how poorly I was treated.
The way the employee responded mocked me as if I was too poor to pay $0.50. It was obvious she didn’t care about my point of view and just wanted to be rude. While sitting with my family waiting for them to finish eating, the same employee continued speaking to another worker and said, “Over $0.50?” clearly mocking me again. That was insulting and humiliating. As an African woman, I believe if I had been white or Black American, I would not have been treated this way. Instead, they heard my accent and chose to mock me for asking for barbecue sauce.
At that point, I asked for a refund. The male employee called the manager and explained that I hadn’t touched the food and that the refund was warranted, so they gave me my money back. When I spoke with the manager, the first thing he said was that the employee was “just doing her job,” instead of acknowledging my frustration. Only after I explained that it was not about her doing her job but about her poor service. He then said he would talk with her. Still, there was no apology nor acknowledging the way I was treated, which showed me exactly why the employees feel they can treat customers this way.
Poor management leads to poor employees, and this was a clear example. This was our first time dining inside at this location, and it will be our last. We’ve always had a better experience at the drive-thru, but after this, I will be taking my business elsewhere.
Atmosphere: 1
Food: 5
Service: 1
50 cents for 1 extra BBQ you only get 1 per meal lmao
Atmosphere: 1
Food: 1
Service: 1
Mobile order pick up inside waited 10 min while I watched my food get cold. The staff was standing around talking and laughing. 13$ for cold food and melted drinks to be told “oh sorry”. Will not be back to this location. Terrible service
Atmosphere: 3
Food: 2
Service: 1
Yikes they’ve had no ac. It has to be over 100 degrees in there. Employees are cooking while sweating profusely and food is in extreme heat.
Atmosphere: 1
Food: 1
Service: 1
I had to thank the manager and staff for such wonderful service, fresh food and clean atmosphere. I don't know about anyone experiences with this store but mines was great. Keep up the good work ladies and gentlemen.
-The Amazon Man
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Definitely heading in the wrong direction. Fast food is a tough business. Dave Thomas is looking down from Heaven with disappointment.
Atmosphere: 3
Food: 2
Service: 3
Girl at the window was very kind!
Atmosphere: 5
Food: 5
Service: 5
I go here bi-weekly at least and have only had one problem and they were very sweet fixing it for me
Whoever's working today's shift March 11th at 12:39 p.m. This might be the freshest hottest food. This is the shift that the food is always good.
Went through the drive through. First of all it is nice they have a health department score of 100%👏. The service was quick and everyone I interacted with was friendly. I would recommend this Wendy's
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