This is the best fast food i ever had the food is good and there customer service is great and i wanna give thank to Allen the England guy
Atmosphere: 5
Food: 5
Service: 5
Ba Pham
The burger is bigger than I thought. It tasted good. I also love its potatoes. Dara, the store manager, served us with his enthusiasm and happiness.
Atmosphere: 5
Food: 5
Service: 5
hadyen
I came through the drive through Saturday around 1pm and the girl in the window had an attitude that was not very friendly. Her tone of voice was aggressive and she seemed very unpleasant And to top it off the food was not good. Seeing from the other reviews it seems like she is the same one i encountered with and needs to be reprimanded for her behavior and attitude
Atmosphere: 1
Food: 2
Service: 1
Dylan Jones
That shit fire đ„
Viviana Sorrells
*Severe allergic reaction after being told there was no sesame*: I went to this Whataburger last night with my family and spoke directly with the manager, Alex. I told him I have a sesame allergy and asked if their food contains any sesame. He said noââwe donât have sesame in our food.â
This morning I woke up covered in hives. It escalated so quickly that I needed medical treatment: I was given Intravenous methylprednisolone at the urgent care and then an EpiPen when the reaction worsened. While I was being treated, my husband checked Whataburgerâs websiteâyour buns contain sesame flour. We called the store; Alex remembered us and first said he thought I only meant âsesame seeds,â then changed his story to say I ânever mentioned an allergy.â
This is unacceptable and dangerous. Sesame is a major allergen in the U.S., and businesses have a responsibility to give accurate information. Your own website lists sesame flour in the buns. Staff should be trained to understand that sesame can appear as seeds or flour and to take allergy questions seriously.
Iâm deeply disappointed and shaken by this experience. Please retrain your team immediately, update in-store allergy information, and ensure managers provide accurate, consistent answers. No one should end up needing epinephrine after being assured an item was safe.
Food: 1
Service: 1
James\u0026Jackie stubenbordt
Very short handed, did not know how to use points on app for rewards, waiting a long time to even get anyone to come to front. Every time we come here itâs new people so can only imagine how the food was going to be so we had to leave.
Atmosphere: 1
Food: 1
Service: 1
naomi rosales
The manager, Alex, provided excellent service throughout our meal - he even brought out various sauces for us to try. The burgers were amazing too.
Atmosphere: 5
Food: 5
Service: 5
Jilly Carrilly
Really good service. The manager Dara was super friendly.
Dillon âFLNY Chefâ
âA+ Customer Service from Alex! âI recently had a minor issue with my order at Whataburger, but thanks to the manager, Alex, it was quickly resolved. Alex was incredibly helpful and handled the situation with a wonderful attitude. Beyond just fixing the mistake, he was a genuine pleasure to talk to. His kindness and professionalism really stood out, making a simple visit a great experience. I highly recommend this location, and if you have the chance, thank Alex for his fantastic service!
Atmosphere: 5
Food: 5
Service: 5
Sean OGrady
Best burger to date! Clean restaurant, fantastic staff, in particular Alex was a brilliant host, an asset to the company. Thank you
Mr Irving, the manager, was very kind and attentive throughout our visit. Excellent burger đ
Atmosphere: 5
Food: 5
Service: 5
K F
Took long to get my order, burger was freezing cold but my onion rings were hot? Girl at window had attitude to make matters worse
Atmosphere: 1
Food: 1
Service: 1
LaReina Hernandez
Alex was a great help correcting my order and Ikia as well!
Atmosphere: 5
Food: 5
Service: 5
Alyssa Q
Iâm not normally the type to post reviews but⊠I went through the drive thru and ordered a meal. As we were about to pay we asked to add an extra drink to the order. Lexi was extremely rude. They accidentally added two drinks instead of one drink and they were unable to remove it, which is fine by the way. When the manager was apologizing for the mistake, Lexi said âdonât apologize, it was their faultâ. Overall the experience was not great and Lexi made the service awful. Just a heads up, if you are going to talk badly about your customers, donât do it right in front of them. We were respectful and understanding, so I donât think we deserved that kind of treatment.
Atmosphere: 2
Food: 3
Service: 1
Julio cruz
Horrible, tasteless food, it takes too long, poor quality at all, don't go
This is the best fast food i ever had the food is good and there customer service is great and i wanna give thank to Allen the England guy
Atmosphere: 5
Food: 5
Service: 5
The burger is bigger than I thought. It tasted good. I also love its potatoes. Dara, the store manager, served us with his enthusiasm and happiness.
Atmosphere: 5
Food: 5
Service: 5
I came through the drive through Saturday around 1pm and the girl in the window had an attitude that was not very friendly. Her tone of voice was aggressive and she seemed very unpleasant And to top it off the food was not good. Seeing from the other reviews it seems like she is the same one i encountered with and needs to be reprimanded for her behavior and attitude
Atmosphere: 1
Food: 2
Service: 1
That shit fire đ„
*Severe allergic reaction after being told there was no sesame*: I went to this Whataburger last night with my family and spoke directly with the manager, Alex. I told him I have a sesame allergy and asked if their food contains any sesame. He said noââwe donât have sesame in our food.â
This morning I woke up covered in hives. It escalated so quickly that I needed medical treatment: I was given Intravenous methylprednisolone at the urgent care and then an EpiPen when the reaction worsened. While I was being treated, my husband checked Whataburgerâs websiteâyour buns contain sesame flour. We called the store; Alex remembered us and first said he thought I only meant âsesame seeds,â then changed his story to say I ânever mentioned an allergy.â
This is unacceptable and dangerous. Sesame is a major allergen in the U.S., and businesses have a responsibility to give accurate information. Your own website lists sesame flour in the buns. Staff should be trained to understand that sesame can appear as seeds or flour and to take allergy questions seriously.
Iâm deeply disappointed and shaken by this experience. Please retrain your team immediately, update in-store allergy information, and ensure managers provide accurate, consistent answers. No one should end up needing epinephrine after being assured an item was safe.
Food: 1
Service: 1
Very short handed, did not know how to use points on app for rewards, waiting a long time to even get anyone to come to front. Every time we come here itâs new people so can only imagine how the food was going to be so we had to leave.
Atmosphere: 1
Food: 1
Service: 1
The manager, Alex, provided excellent service throughout our meal - he even brought out various sauces for us to try. The burgers were amazing too.
Atmosphere: 5
Food: 5
Service: 5
Really good service. The manager Dara was super friendly.
âA+ Customer Service from Alex!
âI recently had a minor issue with my order at Whataburger, but thanks to the manager, Alex, it was quickly resolved. Alex was incredibly helpful and handled the situation with a wonderful attitude. Beyond just fixing the mistake, he was a genuine pleasure to talk to. His kindness and professionalism really stood out, making a simple visit a great experience. I highly recommend this location, and if you have the chance, thank Alex for his fantastic service!
Atmosphere: 5
Food: 5
Service: 5
Best burger to date!
Clean restaurant, fantastic staff, in particular Alex was a brilliant host, an asset to the company. Thank you
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Mr Irving, the manager, was very kind and attentive throughout our visit. Excellent burger đ
Atmosphere: 5
Food: 5
Service: 5
Took long to get my order, burger was freezing cold but my onion rings were hot? Girl at window had attitude to make matters worse
Atmosphere: 1
Food: 1
Service: 1
Alex was a great help correcting my order and Ikia as well!
Atmosphere: 5
Food: 5
Service: 5
Iâm not normally the type to post reviews butâŠ
I went through the drive thru and ordered a meal. As we were about to pay we asked to add an extra drink to the order. Lexi was extremely rude. They accidentally added two drinks instead of one drink and they were unable to remove it, which is fine by the way. When the manager was apologizing for the mistake, Lexi said âdonât apologize, it was their faultâ. Overall the experience was not great and Lexi made the service awful. Just a heads up, if you are going to talk badly about your customers, donât do it right in front of them. We were respectful and understanding, so I donât think we deserved that kind of treatment.
Atmosphere: 2
Food: 3
Service: 1
Horrible, tasteless food, it takes too long, poor quality at all, don't go
Loading...