Amazing customer service and super high health score.
Reyne Tallents
Small portions for the money, food is mostly bland (the hot dog chili and cheese on the fries was good).
Atmosphere: 4
Food: 3
Service: 5
Dale Anderson
Perfect in all respect
Atmosphere: 5
Food: 5
Service: 5
Samantha Keadle
The service was very unprofessional l ordered a Large Milkshake and was told they couldn’t make it because l ordered a large when all they had to do was charge me the difference between them the food was not good the burgers was so mess you had to run them down to eat them the onion ring they only give you 9 small ones with your meal l will not be back with my family again
Atmosphere: 1
Food: 1
Service: 1
Kenny Johnson
Pretty nice. The menu was confusing, so we had to get the girl at the register to explain it. Everything else was nice!
Atmosphere: 4
Food: 4
Service: 4
MATTHEW MELTON
We got 4 onion rings with our tray, they don't give you anything anymore.
Samantha Bradburn
I would have left ZERO stars if that was an option. Was heading home (a hour away), around 9:30pm and decided to grab a quick bite. Ordered for myself and my husband, 2 cheeseburger meals with LARGE fries and LARGE coke and sweet tea. We received what seemed to be reheated burgers, one plate with large or “double” fries, the other plate had regular serving, one large drink and one regular size. Being mad instantly about the drinks, we asked for the receipt, we were given our bag of food and two young girls were observed DIGGING in the TRASH for our receipt, which was NEVER offered to us which is why we asked for it. My husband then told them never mind as one of the girls tried to hand it to us. Once we pulled off, I was able to check our food and discovered the portion size issue, as well as the quality, not only were the burgers reheated, the fries had been sitting for a while as well. And obviously the management at this location responds to the reviews with a COPY and PASTE, so I will be calling this location to speak to hopefully a competent manager tomorrow and will be calling Corporate as their COPY and PASTE response advises to do so!
Atmosphere: 1
Food: 1
Service: 1
Connor O'Connor
It was my first time going to cook out and I asked what their signature food was, like what are they best known for. I didn’t get a good answer from the lady behind the counter and asked to just order whatever I wanted.
Hey I’m trying to talk to you like a human. At least tell me what your personal favorite menu item is. Quit acting like a robot behind the counter.
Anyway, I did order a burger and I’m glad I did because otherwise I’d be wondering if I missed out on something. The food was basic and frankly I think overpriced for what I was given. A standard burger. Nothing special about it honestly. The only thing that stood out was the price tag and regret for paying that much.
Bad service. Mediocre food. Too expensive.
Atmosphere: 1
Food: 1
Service: 1
Jenney Osborne
The facilities was clean, the business itself was clean. The employee were nice. However It took over 30 to get our order. We spent almost $50 & the order was wrong, the food was cold. We went to get the missing food and the food that was made wrong and it took another 10-15 minutes and they got that wrong and still part of it was missing. I gave up and we just left, wasn't worth the fight. Someone help this cookout.
Amazing customer service and super high health score.
Small portions for the money, food is mostly bland (the hot dog chili and cheese on the fries was good).
Atmosphere: 4
Food: 3
Service: 5
Perfect in all respect
Atmosphere: 5
Food: 5
Service: 5
The service was very unprofessional l ordered a Large Milkshake and was told they couldn’t make it because l ordered a large when all they had to do was charge me the difference between them the food was not good the burgers was so mess you had to run them down to eat them the onion ring they only give you 9 small ones with your meal l will not be back with my family again
Atmosphere: 1
Food: 1
Service: 1
Pretty nice. The menu was confusing, so we had to get the girl at the register to explain it. Everything else was nice!
Atmosphere: 4
Food: 4
Service: 4
We got 4 onion rings with our tray, they don't give you anything anymore.
I would have left ZERO stars if that was an option. Was heading home (a hour away), around 9:30pm and decided to grab a quick bite. Ordered for myself and my husband, 2 cheeseburger meals with LARGE fries and LARGE coke and sweet tea. We received what seemed to be reheated burgers, one plate with large or “double” fries, the other plate had regular serving, one large drink and one regular size. Being mad instantly about the drinks, we asked for the receipt, we were given our bag of food and two young girls were observed DIGGING in the TRASH for our receipt, which was NEVER offered to us which is why we asked for it. My husband then told them never mind as one of the girls tried to hand it to us. Once we pulled off, I was able to check our food and discovered the portion size issue, as well as the quality, not only were the burgers reheated, the fries had been sitting for a while as well. And obviously the management at this location responds to the reviews with a COPY and PASTE, so I will be calling this location to speak to hopefully a competent manager tomorrow and will be calling Corporate as their COPY and PASTE response advises to do so!
Atmosphere: 1
Food: 1
Service: 1
It was my first time going to cook out and I asked what their signature food was, like what are they best known for. I didn’t get a good answer from the lady behind the counter and asked to just order whatever I wanted.
Hey I’m trying to talk to you like a human. At least tell me what your personal favorite menu item is. Quit acting like a robot behind the counter.
Anyway, I did order a burger and I’m glad I did because otherwise I’d be wondering if I missed out on something. The food was basic and frankly I think overpriced for what I was given. A standard burger. Nothing special about it honestly. The only thing that stood out was the price tag and regret for paying that much.
Bad service.
Mediocre food.
Too expensive.
Atmosphere: 1
Food: 1
Service: 1
The facilities was clean, the business itself was clean. The employee were nice. However It took over 30 to get our order. We spent almost $50 & the order was wrong, the food was cold. We went to get the missing food and the food that was made wrong and it took another 10-15 minutes and they got that wrong and still part of it was missing. I gave up and we just left, wasn't worth the fight. Someone help this cookout.
Atmosphere: 3
Food: 1
Service: 1
They need to get changing table for babies
Restaurantji Recommends
Good food Priced fair Milkshakes amazing.
Atmosphere: 5
Food: 5
Service: 5
Great BBQ foods for a fast food restaurant
Atmosphere: 3
Food: 4
Service: 3
Not the best Cookout around but still decent.
Atmosphere: 3
Food: 3
Service: 3
Cookout is the best for the price
Atmosphere: 5
Food: 5
Service: 5
Fast Friendly service & the chocolate M&M milkshake is a must have ya gotta try it 😉😁
Atmosphere: 5
Food: 5
Service: 5
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