We got 4 onion rings with our tray, they don't give you anything anymore.
Samantha Bradburn
I would have left ZERO stars if that was an option. Was heading home (a hour away), around 9:30pm and decided to grab a quick bite. Ordered for myself and my husband, 2 cheeseburger meals with LARGE fries and LARGE coke and sweet tea. We received what seemed to be reheated burgers, one plate with large or “double” fries, the other plate had regular serving, one large drink and one regular size. Being mad instantly about the drinks, we asked for the receipt, we were given our bag of food and two young girls were observed DIGGING in the TRASH for our receipt, which was NEVER offered to us which is why we asked for it. My husband then told them never mind as one of the girls tried to hand it to us. Once we pulled off, I was able to check our food and discovered the portion size issue, as well as the quality, not only were the burgers reheated, the fries had been sitting for a while as well. And obviously the management at this location responds to the reviews with a COPY and PASTE, so I will be calling this location to speak to hopefully a competent manager tomorrow and will be calling Corporate as their COPY and PASTE response advises to do so!
Atmosphere: 1
Food: 1
Service: 1
Connor O'Connor
It was my first time going to cook out and I asked what their signature food was, like what are they best known for. I didn’t get a good answer from the lady behind the counter and asked to just order whatever I wanted.
Hey I’m trying to talk to you like a human. At least tell me what your personal favorite menu item is. Quit acting like a robot behind the counter.
Anyway, I did order a burger and I’m glad I did because otherwise I’d be wondering if I missed out on something. The food was basic and frankly I think overpriced for what I was given. A standard burger. Nothing special about it honestly. The only thing that stood out was the price tag and regret for paying that much.
Bad service. Mediocre food. Too expensive.
Atmosphere: 1
Food: 1
Service: 1
Jenney Osborne
The facilities was clean, the business itself was clean. The employee were nice. However It took over 30 to get our order. We spent almost $50 & the order was wrong, the food was cold. We went to get the missing food and the food that was made wrong and it took another 10-15 minutes and they got that wrong and still part of it was missing. I gave up and we just left, wasn't worth the fight. Someone help this cookout.
Atmosphere: 3
Food: 1
Service: 1
Toni Sales
They need to get changing table for babies
Lisa Jernigan
Good food Priced fair Milkshakes amazing.
Atmosphere: 5
Food: 5
Service: 5
Doug Tatro
Great BBQ foods for a fast food restaurant
Atmosphere: 3
Food: 4
Service: 3
Dick Jones
Not the best Cookout around but still decent.
Atmosphere: 3
Food: 3
Service: 3
danny mullinax
Cookout is the best for the price
Atmosphere: 5
Food: 5
Service: 5
Terri Ridley
Fast Friendly service & the chocolate M&M milkshake is a must have ya gotta try it 😉😁
i went in today and it was my first time trying it. my brother has had it before but at a diff location he said it was goood and affordable price so i went. i got a cheese burger, fries and a walking taco. my brother got a cheese burger, fries , and cheese bites. we get our food and my brother has 3 cheese bites… they’re so small and the size of a dime. we were disappointed. why be stingy with food. and then my walking taco was disgusting, no jalapeños, and anything else. they only put processed cheese and chilli, and sour cream. how disappointing. the food was literally disgusting i spit it out. the burger need seasoning and STOP USING PROCESSED CHEESE FOR THE CHEESE FOR THE BURGER JUST USED SLICES OF CHEESE ITLL TASTE BETTER. overall i wasted $20 on food that was so nasty. i don’t recommend
Atmosphere: 1
Food: 1
Service: 4
scott Cobb
Foods a lot better than McDonald's or burger king for the price plus a better larger choice.
Atmosphere: 5
Food: 4
Service: 5
Jessica McDermott
The staff forgot one of our meals. The cashier said that we must not have ordered it. When showed the receipt she places the order. They told us twice that it would be out shortly. We ended up leaving. Seems like they messed up quite a few orders while we were in there.
Atmosphere: 1
Food: 1
Service: 1
Ruth Barker
This is the worst Cook Out I have ever been to. The BBQ was horrible. Went thru the drive thru and the sandwiches were incorrect, went through a 2nd time and the sandwiches were even worse. Unfortunately 4 sandwiches were thrown away.
Atmosphere: 4
Food: 1
Service: 4
Whitney Washington
Ordered a slaw dog bun was hard couldn’t even eat it, husband ordered a hamburger with everything only to be asked did he want pickle, mayonnaise and mustard, then to receive no mayonnaise and a burger full of mustard and a whole sliver of onion. Tried to call but it’s a 1800 number that asks you to leave a message.
We got 4 onion rings with our tray, they don't give you anything anymore.
I would have left ZERO stars if that was an option. Was heading home (a hour away), around 9:30pm and decided to grab a quick bite. Ordered for myself and my husband, 2 cheeseburger meals with LARGE fries and LARGE coke and sweet tea. We received what seemed to be reheated burgers, one plate with large or “double” fries, the other plate had regular serving, one large drink and one regular size. Being mad instantly about the drinks, we asked for the receipt, we were given our bag of food and two young girls were observed DIGGING in the TRASH for our receipt, which was NEVER offered to us which is why we asked for it. My husband then told them never mind as one of the girls tried to hand it to us. Once we pulled off, I was able to check our food and discovered the portion size issue, as well as the quality, not only were the burgers reheated, the fries had been sitting for a while as well. And obviously the management at this location responds to the reviews with a COPY and PASTE, so I will be calling this location to speak to hopefully a competent manager tomorrow and will be calling Corporate as their COPY and PASTE response advises to do so!
Atmosphere: 1
Food: 1
Service: 1
It was my first time going to cook out and I asked what their signature food was, like what are they best known for. I didn’t get a good answer from the lady behind the counter and asked to just order whatever I wanted.
Hey I’m trying to talk to you like a human. At least tell me what your personal favorite menu item is. Quit acting like a robot behind the counter.
Anyway, I did order a burger and I’m glad I did because otherwise I’d be wondering if I missed out on something. The food was basic and frankly I think overpriced for what I was given. A standard burger. Nothing special about it honestly. The only thing that stood out was the price tag and regret for paying that much.
Bad service.
Mediocre food.
Too expensive.
Atmosphere: 1
Food: 1
Service: 1
The facilities was clean, the business itself was clean. The employee were nice. However It took over 30 to get our order. We spent almost $50 & the order was wrong, the food was cold. We went to get the missing food and the food that was made wrong and it took another 10-15 minutes and they got that wrong and still part of it was missing. I gave up and we just left, wasn't worth the fight. Someone help this cookout.
Atmosphere: 3
Food: 1
Service: 1
They need to get changing table for babies
Good food Priced fair Milkshakes amazing.
Atmosphere: 5
Food: 5
Service: 5
Great BBQ foods for a fast food restaurant
Atmosphere: 3
Food: 4
Service: 3
Not the best Cookout around but still decent.
Atmosphere: 3
Food: 3
Service: 3
Cookout is the best for the price
Atmosphere: 5
Food: 5
Service: 5
Fast Friendly service & the chocolate M&M milkshake is a must have ya gotta try it 😉😁
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
i went in today and it was my first time trying it. my brother has had it before but at a diff location he said it was goood and affordable price so i went. i got a cheese burger, fries and a walking taco. my brother got a cheese burger, fries , and cheese bites. we get our food and my brother has 3 cheese bites… they’re so small and the size of a dime. we were disappointed. why be stingy with food. and then my walking taco was disgusting, no jalapeños, and anything else. they only put processed cheese and chilli, and sour cream. how disappointing. the food was literally disgusting i spit it out. the burger need seasoning and STOP USING PROCESSED CHEESE FOR THE CHEESE FOR THE BURGER JUST USED SLICES OF CHEESE ITLL TASTE BETTER. overall i wasted $20 on food that was so nasty. i don’t recommend
Atmosphere: 1
Food: 1
Service: 4
Foods a lot better than McDonald's or burger king for the price plus a better larger choice.
Atmosphere: 5
Food: 4
Service: 5
The staff forgot one of our meals. The cashier said that we must not have ordered it. When showed the receipt she places the order. They told us twice that it would be out shortly. We ended up leaving. Seems like they messed up quite a few orders while we were in there.
Atmosphere: 1
Food: 1
Service: 1
This is the worst Cook Out I have ever been to. The BBQ was horrible. Went thru the drive thru and the sandwiches were incorrect, went through a 2nd time and the sandwiches were even worse. Unfortunately 4 sandwiches were thrown away.
Atmosphere: 4
Food: 1
Service: 4
Ordered a slaw dog bun was hard couldn’t even eat it, husband ordered a hamburger with everything only to be asked did he want pickle, mayonnaise and mustard, then to receive no mayonnaise and a burger full of mustard and a whole sliver of onion. Tried to call but it’s a 1800 number that asks you to leave a message.
Atmosphere: 5
Food: 1
Service: 2
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