Decided to have breakfast there yesterday, half way through saw a roach on the table
Atmosphere: 1
Food: 1
Service: 1
Keith Sikes
Takes to long to get a waitress, and food you shouldn't half to waite 20 or 30 minutes to have your order taken let alone let them know your still waiting. And another 30 minutes to get your food then you don't want it cause it's cold.the past 3 times I have been there this is what has happened. I'm very disappointed with IHOP. Sense they changed management it's been terrible.
Parking: Needs to go back the way it used to be.
Atmosphere: 3
Food: 2
Service: 2
Barbara Neal
My husband and son was in Town for the basketball tournament. Went to IHOP for I would say lunch. They was seated and no one ever came back to the table to take their order or even asked what would they like to drink. After waiting for almost 10mins they just walked out . And No they was not busy. One waitress went to a white couple’s table and took their order my son and husband was there way before the other couple. Trust me if we ever come back we will not be eating there
Service: 1
Bonita Chambers
Sarah needs a little training lacks personality, but everything else is great l Great 👍
Atmosphere: 3
Food: 4
Service: 3
Bruce Roorda
Food and service was good. However the place was cold due to problems with the heating system.
Dietary restrictions: They had the best gluten free pancakes ever!
Atmosphere: 3
Food: 5
Service: 5
Stephen Brady
Waited several minutes before being seated. Waited 15 minutes without any interaction, then left
Atmosphere: 1
Service: 1
Marie Pacheco
Hot food and coffee. Great family atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Mary Lovell
Great food and good service.
Atmosphere: 5
Food: 5
Service: 5
Zymereria Gaines
Where do I start…well first off the food was good to me, I ordered the steak tips and eggs and some pancakes and they were very good! My server Jakayla made the experience somewhat enjoyable, she remade my drink every time, apologized every time something went wrong and was just amazing. The other server Amber had her hands full but was a very sweet and respectful girl. Shout out to those ladies.
Atmosphere: 2
Food: 4
Service: 5
KatB.
I went one night and the place was absolutely disgusting. I am appalled that this place is still open. While eating flies were constantly in my way. From a distance on the wall I could see a roach. The food wasn’t the best. I felt like I had wasted my time when I could have instead went to the Mcdonalds across the way and received better. The only good thing about this experience was my server, Jakayla, and the other server Amber. They were incredible to us that night. God bless them.
There was only one Server on shift for the entire restaurant, but Amber (my Server) handled everything with ease. It was fairly crowded but she didn't let the situation fluster her. Well done!
Atmosphere: 4
Food: 4
Service: 5
Mayte Paredez
Love this place ! Everything looks so nice and neat . I love coming here every time we come and eat we always ask for Tiffany . She’s a very sweet and respectful girl . Always asking us what we need. Very mindful .??really recommend her .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Crepes
katelyn carlson
This is the most unsatisfactory experience I’ve ever had here. We came in about thirty minutes ago our waitress was Tiffany she was nice but didn’t come check on us much she took our order brought food and disappeared for a little while finally caught her and got refills. The prices of this establishment are INSANE!! 10.00 for two French toasts? 3.00 for two small sausage links?? $4 for a small drink. I thought it was a meal but she charged me individually for everything. This place is a joke!! My husband got literally two pancakes and a small side of has browns and his alone was almost $20 that is outrageous. I get inflation everything is expensive but this is robbery at this point. AND the fire engine red haired waitress is the most disrespectful disgustingly behaved individual. We were seated next to the kitchen and she took a receipt from a previous customer whom was pregnant apparently and started talking so bad about her. “She came in here asking why her meal was so expensive when she paid online. I told her, her chicken and biscuits was 13.00 she left me a $0 tip that’s ok her baby is going to come out ugly as hell anyways.” Was the conversation then her and the ladies she was talking to turned around saw me looking at them and she popped her mouth closed and said “sorry” like ma’am don’t apologize to me why don’t you apologize to the one you insulted. She doesn’t deserve a single dollar she shouldn’t be in customer service. You don’t need a $10 tip to walk to the back of the store and get a bag and take it to the front? Tips are for when you work hard and EARN it it’s not a requirement or it would be included in the price of your food. I’m simply disgusted with my experience. She needs to be let go. We will NOT be returning. Also don’t you pay at the front of the store why did my waitress come take my bill? We have always paid at the front of the store my entire life? Something is not sitting well with me or anyone else in my party. $70 for 4 people is INSANITY. I am filing a formal complaint with this franchise.
Atmosphere: 1
Food: 3
Service: 1
Rico Butler
This establishment does not even deserve 1 star! After two decades of loyal patronage, I was met with an appalling display of disrespect and blatant disregard for my religious dietary restrictions. I ordered a Big Steak Omelet with a side of hashbrowns with cheese, mushrooms, and onions, ensuring that no pork was included due to my religious beliefs. Upon returning home, I was horrified to find my omelet filled with ham, bacon, and sausage.
I immediately called the restaurant and spoke to the manager, who assured me that my order would be corrected and ready when I returned. She even said she’d talk to her staff to ensure the mistake wouldn’t happen again. However, when I arrived at the restaurant, I was met with open disdain. The servers were whispering, smirking, and outright mocking me. One server even came up to the counter to mimic my order in a mocking tone, while others giggled at my expense.
I was absolutely stunned by the disrespect. I asked them if they were making fun of me. Of course, they denied it, claiming she was just placing an order. Once home, I discovered that the hashbrowns were smothered in ham, bacon, and sausage— which I feel was a spiteful, deliberate act to mock my religious dietary restrictions. The Big Steak Omelet, which was supposed to be pork-free, was filled with hidden chunks of sausage, again making me feel like my religious beliefs were being mocked.
This was not just a mistake; it felt like a deliberate and malicious act to undermine my religious beliefs. When I called the manager again, she apologized but offered no refund or any real solution. Her previous promises to address the staff’s behavior seemed hollow, and I doubt any serious action will be taken.
The blatant disregard for my concerns, the mocking behavior, the lack of empathy, the complete mocking of my faith, and the sheer disrespect were appalling. No customer should have to deal with such malicious treatment, especially when it involves something as sensitive as religious dietary restrictions. I can’t help but worry about how this staff might treat other customers, particularly those with food allergies or senior citizens who might not be able to stand up for themselves.
I will never return to this IHOP, and I would strongly suggest others reconsider dining at this location. I feel like my faith and dignity were attacked, and the experience has left a lasting negative impression. It’s clear this establishment has no respect for its customers, and I refuse to support a business that treats people with such blatant disrespect.
Atmosphere: 1
Food: 1
Service: 1
GED Learning
Flies in the Resturent picture is attached for your look at before you get upset after sitting inside …
Decided to have breakfast there yesterday, half way through saw a roach on the table
Atmosphere: 1
Food: 1
Service: 1
Takes to long to get a waitress, and food you shouldn't half to waite 20 or 30 minutes to have your order taken let alone let them know your still waiting. And another 30 minutes to get your food then you don't want it cause it's cold.the past 3 times I have been there this is what has happened. I'm very disappointed with IHOP. Sense they changed management it's been terrible.
Parking: Needs to go back the way it used to be.
Atmosphere: 3
Food: 2
Service: 2
My husband and son was in Town for the basketball tournament. Went to IHOP for I would say lunch. They was seated and no one ever came back to the table to take their order or even asked what would they like to drink. After waiting for almost 10mins they just walked out . And No they was not busy. One waitress went to a white couple’s table and took their order my son and husband was there way before the other couple. Trust me if we ever come back we will not be eating there
Service: 1
Sarah needs a little training lacks personality, but everything else is great l
Great 👍
Atmosphere: 3
Food: 4
Service: 3
Food and service was good. However the place was cold due to problems with the heating system.
Dietary restrictions: They had the best gluten free pancakes ever!
Atmosphere: 3
Food: 5
Service: 5
Waited several minutes before being seated. Waited 15 minutes without any interaction, then left
Atmosphere: 1
Service: 1
Hot food and coffee. Great family atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Great food and good service.
Atmosphere: 5
Food: 5
Service: 5
Where do I start…well first off the food was good to me, I ordered the steak tips and eggs and some pancakes and they were very good! My server Jakayla made the experience somewhat enjoyable, she remade my drink every time, apologized every time something went wrong and was just amazing. The other server Amber had her hands full but was a very sweet and respectful girl. Shout out to those ladies.
Atmosphere: 2
Food: 4
Service: 5
I went one night and the place was absolutely disgusting. I am appalled that this place is still open. While eating flies were constantly in my way. From a distance on the wall I could see a roach. The food wasn’t the best. I felt like I had wasted my time when I could have instead went to the Mcdonalds across the way and received better. The only good thing about this experience was my server, Jakayla, and the other server Amber. They were incredible to us that night. God bless them.
Atmosphere: 1
Food: 1
Service: 5
Restaurantji Recommends
There was only one Server on shift for the entire restaurant, but Amber (my Server) handled everything with ease. It was fairly crowded but she didn't let the situation fluster her. Well done!
Atmosphere: 4
Food: 4
Service: 5
Love this place ! Everything looks so nice and neat . I love coming here every time we come and eat we always ask for Tiffany . She’s a very sweet and respectful girl . Always asking us what we need. Very mindful .??really recommend her .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Crepes
This is the most unsatisfactory experience I’ve ever had here. We came in about thirty minutes ago our waitress was Tiffany she was nice but didn’t come check on us much she took our order brought food and disappeared for a little while finally caught her and got refills. The prices of this establishment are INSANE!! 10.00 for two French toasts? 3.00 for two small sausage links?? $4 for a small drink. I thought it was a meal but she charged me individually for everything. This place is a joke!! My husband got literally two pancakes and a small side of has browns and his alone was almost $20 that is outrageous. I get inflation everything is expensive but this is robbery at this point. AND the fire engine red haired waitress is the most disrespectful disgustingly behaved individual. We were seated next to the kitchen and she took a receipt from a previous customer whom was pregnant apparently and started talking so bad about her. “She came in here asking why her meal was so expensive when she paid online. I told her, her chicken and biscuits was 13.00 she left me a $0 tip that’s ok her baby is going to come out ugly as hell anyways.” Was the conversation then her and the ladies she was talking to turned around saw me looking at them and she popped her mouth closed and said “sorry” like ma’am don’t apologize to me why don’t you apologize to the one you insulted. She doesn’t deserve a single dollar she shouldn’t be in customer service. You don’t need a $10 tip to walk to the back of the store and get a bag and take it to the front? Tips are for when you work hard and EARN it it’s not a requirement or it would be included in the price of your food. I’m simply disgusted with my experience. She needs to be let go. We will NOT be returning. Also don’t you pay at the front of the store why did my waitress come take my bill? We have always paid at the front of the store my entire life? Something is not sitting well with me or anyone else in my party. $70 for 4 people is INSANITY. I am filing a formal complaint with this franchise.
Atmosphere: 1
Food: 3
Service: 1
This establishment does not even deserve 1 star! After two decades of loyal patronage, I was met with an appalling display of disrespect and blatant disregard for my religious dietary restrictions. I ordered a Big Steak Omelet with a side of hashbrowns with cheese, mushrooms, and onions, ensuring that no pork was included due to my religious beliefs. Upon returning home, I was horrified to find my omelet filled with ham, bacon, and sausage.
I immediately called the restaurant and spoke to the manager, who assured me that my order would be corrected and ready when I returned. She even said she’d talk to her staff to ensure the mistake wouldn’t happen again. However, when I arrived at the restaurant, I was met with open disdain. The servers were whispering, smirking, and outright mocking me. One server even came up to the counter to mimic my order in a mocking tone, while others giggled at my expense.
I was absolutely stunned by the disrespect. I asked them if they were making fun of me. Of course, they denied it, claiming she was just placing an order. Once home, I discovered that the hashbrowns were smothered in ham, bacon, and sausage— which I feel was a spiteful, deliberate act to mock my religious dietary restrictions. The Big Steak Omelet, which was supposed to be pork-free, was filled with hidden chunks of sausage, again making me feel like my religious beliefs were being mocked.
This was not just a mistake; it felt like a deliberate and malicious act to undermine my religious beliefs. When I called the manager again, she apologized but offered no refund or any real solution. Her previous promises to address the staff’s behavior seemed hollow, and I doubt any serious action will be taken.
The blatant disregard for my concerns, the mocking behavior, the lack of empathy, the complete mocking of my faith, and the sheer disrespect were appalling. No customer should have to deal with such malicious treatment, especially when it involves something as sensitive as religious dietary restrictions. I can’t help but worry about how this staff might treat other customers, particularly those with food allergies or senior citizens who might not be able to stand up for themselves.
I will never return to this IHOP, and I would strongly suggest others reconsider dining at this location. I feel like my faith and dignity were attacked, and the experience has left a lasting negative impression. It’s clear this establishment has no respect for its customers, and I refuse to support a business that treats people with such blatant disrespect.
Atmosphere: 1
Food: 1
Service: 1
Flies in the Resturent picture is attached for your look at before you get upset after sitting inside …
Atmosphere: 1
Food: 2
Service: 1
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