If you are lucky to get the food you ordered, not the wrong thing, it will be made incorrectly. This restaurant messes up every time, good job being consistently inconsistent i guess.
Atmosphere: 1
Food: 1
Service: 1
Anonymous User
Best Burger king in the state most likely. Never had a single issue. The staff is awesome, and the manager lady is always professional. It's been the same people for a very long time. Would recommend this over any other fast food burger restaurant in the area for many miles.
Atmosphere: 5
Food: 5
Service: 5
Doc Holladay
My favorite. Fast food!
Atmosphere: 4
Food: 5
Service: 5
S L
I usually don’t leave reviews, but my experience today was frustrating and embarrassing enough that I felt I needed to say something. I placed and paid for a mobile order through the Burger King app. When I arrived to pick it up, I let them know I was there, and they began preparing the order.
Thankfully, I checked the bag before leaving, only to realize they had forgotten the fish sandwich I already paid for. I politely pointed it out, and an older employee asked someone in the back to make it. That should have been the end of the issue.
However, a larger woman with a ponytail came from the back and insisted on seeing my receipt. Fine, I showed it. She confirmed I did in fact order the fish sandwich—but rather than simply apologizing and fixing the mistake, she proceeded to unpack all of my food, pulling out every sandwich and essentially quizzing me on what I had ordered. This was done in front of other customers, and I honestly felt like I was being interrogated, as if I were trying to scam them.
As a person of color, it was hard not to feel like I was being treated differently, like I couldn’t possibly afford what I had already paid for. It was humiliating and anxiety-inducing, and I shouldn’t have to defend myself just to receive what I already purchased.
This experience left a bad taste in my mouth—literally and figuratively. Burger King, please do better with customer service and train your staff to handle situations like this with more respect and dignity.
Atmosphere: 1
Service: 1
Monkey832
Been going to this specific Burger King for as long as I can remember. Crapped my pants in the old playground (removed due to remodeling a few years back) when I was 3 years around 2008-2009. Food has always been good here; however, they have been dealing with staff shortages and menu shrinkage (only 2 flavors of shakes instead of 3, only 1 shake size down from 3, etc.)
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Whopper Patty, Hershey's Sundae Pie
boo needham
Great staff and service
Atmosphere: 5
Food: 5
Service: 5
Jimmy Hopkins
It would be a miracle if they ever got an order correct. Ordered 3 burgers with Cheese today, of course you guessed it. no cheese. Then they look at you like you did it, when you ask them to correct their mistake. And in another ever so wasteful experience they throw those three burgers away and fix 3 more. Wouldn't it have been better for you to just ADD the cheese?
Tycoplumbing
It's a decent burger fast. Always the same.
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: French Fries, Flame Grilled Beef, Bacon Egg & Cheese Croissan'Wich Hasbrowns Fully Loaded Biscuit, Whopper Meal, Double Cheeseburger, Original Chicken Sandwich, Cheeseburger, Bacon King, Whopper Jr Burger Meal, Whopper Jr
Russell Packer
How the hell you send a kids meal out with no toy . Are you serious bro now my 4 yr old won’t eat .
once we got in the drive through they took out order no problem but when we pulled up there was one car in front of us and took them 5 minutes just for a small bag and took over 10 minutes to get out food when we only had 4 items
Atmosphere: 2
Food: 4
Service: 1
mark germani
Quick and easy
Atmosphere: 5
Food: 5
Service: 5
Alejandra Espinoza
Very friendly and the orders are prepared very quickly..100% recommended
Atmosphere: 5
Food: 5
Service: 5
Mark Zangari
They let you use multiple coupons and substitute onion rings for fries. We got 3 Whoppers, 3 hamburgers, 2 chicken sandwiches, 2 onion rings and 3 fries. Fed our family for under $26.
Atmosphere: 4
Food: 4
Service: 4
Delwin Bobo
Food Quality is not Good.Unfriendly Customer Service.
It was absolutely delicious and delightful....
Atmosphere: 5
Food: 5
Service: 5
If you are lucky to get the food you ordered, not the wrong thing, it will be made incorrectly. This restaurant messes up every time, good job being consistently inconsistent i guess.
Atmosphere: 1
Food: 1
Service: 1
Best Burger king in the state most likely. Never had a single issue. The staff is awesome, and the manager lady is always professional. It's been the same people for a very long time.
Would recommend this over any other fast food burger restaurant in the area for many miles.
Atmosphere: 5
Food: 5
Service: 5
My favorite. Fast food!
Atmosphere: 4
Food: 5
Service: 5
I usually don’t leave reviews, but my experience today was frustrating and embarrassing enough that I felt I needed to say something. I placed and paid for a mobile order through the Burger King app. When I arrived to pick it up, I let them know I was there, and they began preparing the order.
Thankfully, I checked the bag before leaving, only to realize they had forgotten the fish sandwich I already paid for. I politely pointed it out, and an older employee asked someone in the back to make it. That should have been the end of the issue.
However, a larger woman with a ponytail came from the back and insisted on seeing my receipt. Fine, I showed it. She confirmed I did in fact order the fish sandwich—but rather than simply apologizing and fixing the mistake, she proceeded to unpack all of my food, pulling out every sandwich and essentially quizzing me on what I had ordered. This was done in front of other customers, and I honestly felt like I was being interrogated, as if I were trying to scam them.
As a person of color, it was hard not to feel like I was being treated differently, like I couldn’t possibly afford what I had already paid for. It was humiliating and anxiety-inducing, and I shouldn’t have to defend myself just to receive what I already purchased.
This experience left a bad taste in my mouth—literally and figuratively. Burger King, please do better with customer service and train your staff to handle situations like this with more respect and dignity.
Atmosphere: 1
Service: 1
Been going to this specific Burger King for as long as I can remember. Crapped my pants in the old playground (removed due to remodeling a few years back) when I was 3 years around 2008-2009. Food has always been good here; however, they have been dealing with staff shortages and menu shrinkage (only 2 flavors of shakes instead of 3, only 1 shake size down from 3, etc.)
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Whopper Patty, Hershey's Sundae Pie
Great staff and service
Atmosphere: 5
Food: 5
Service: 5
It would be a miracle if they ever got an order correct. Ordered 3 burgers with Cheese today, of course you guessed it. no cheese. Then they look at you like you did it, when you ask them to correct their mistake. And in another ever so wasteful experience they throw those three burgers away and fix 3 more. Wouldn't it have been better for you to just ADD the cheese?
It's a decent burger fast. Always the same.
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: French Fries, Flame Grilled Beef, Bacon Egg & Cheese Croissan'Wich Hasbrowns Fully Loaded Biscuit, Whopper Meal, Double Cheeseburger, Original Chicken Sandwich, Cheeseburger, Bacon King, Whopper Jr Burger Meal, Whopper Jr
How the hell you send a kids meal out with no toy . Are you serious bro now my 4 yr old won’t eat .
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
once we got in the drive through they took out order no problem but when we pulled up there was one car in front of us and took them 5 minutes just for a small bag and took over 10 minutes to get out food when we only had 4 items
Atmosphere: 2
Food: 4
Service: 1
Quick and easy
Atmosphere: 5
Food: 5
Service: 5
Very friendly and the orders are prepared very quickly..100% recommended
Atmosphere: 5
Food: 5
Service: 5
They let you use multiple coupons and substitute onion rings for fries. We got 3 Whoppers, 3 hamburgers, 2 chicken sandwiches, 2 onion rings and 3 fries. Fed our family for under $26.
Atmosphere: 4
Food: 4
Service: 4
Food Quality is not Good.Unfriendly Customer Service.
Atmosphere: 1
Food: 2
Service: 1
Loading...