Food missing from the drive thru order. No receipt in bag to respond to, so I’m writing a google review.
Atmosphere: 3
Food: 3
Service: 1
Nehemiah Johanson
John is surgical on the front counter! As well, whoever is running the kitchen knows how to bread their chicken. Can undoubtedly say this is the best ran CFA out of the three in canton.
Atmosphere: 5
Food: 5
Service: 5
Erica Krumholz
This is the best chick fil a I have ever visited. The absolute nicest employees who truly go above and beyond. They made my kids feel so special.
The food was cold. And to beat that it was my birthday reward. 🤨 The cheese was even the cold. The bacon was barely cooked. So disappointed.
Atmosphere: 5
Food: 1
Service: 5
Kendal Waters
This specific Chick-fil-A has always had issues with filling our order correctly. But lately, I had multiple incidents where I have ordered correctly, however, they have not filled the order correctly. One of the more recent issues was instead of getting a large, half sweet half unsweet tea, I got half lemonade and half tea. I called and spoke with Evan. He did not seem to be too concerned with the fact that they filled the order incorrectly. I had to ask for them to replace the drink on my app and give me an extra drink or two because of the fact they messed up the order.
Tonight I go through and ordered a grilled chicken Cobb salad with no corn on it, I get home and there’s corn all in it. So I called the location and again I’m speaking with Evan. He was nice but seemed very uninterested in the fact that this happened multiple times now. He asked me what I would like him to do, instead of offering to replace the salad that I cannot eat, I have to tell him that I want the salad replaced on the app. And I also follow up with a statement that this should be a training opportunity that you take immediately back to your kitchen staff to find out who did not fill the order correctly. The receipt clearly says no corn so someone did not read. The worst part is these are not the only two episodes that I’ve had with this specific location. It happens quite frequently with my daughter who goes through a lot for breakfast items.
And I feel that the staff does not think it is a deal, just come back and we will make it right, but when you get home at the end of the day to sit down to eat your meal or you get to work and it’s either wrong or something is missing, it becomes very frustrating. You can’t always just drop what you’re doing and drive back and get the items that you need.
Please use this as a teaching opportunity to address the issue with the specific person who filled the order, don’t wait to announce it at a team meeting, address it right then when you are called and hopefully it will stop happening.
Daniel Nadeau
Great employees with good respect. Very quick on the food and very tasty. Thank you to the kitchen staff and everyone up front
Last few times they mess up my breakfast order. Usually you don't have to worry about checking your bag to make sure you get what you ordered at most Chick-fil-As but you bettet here.
Atmosphere: 5
Food: 4
Service: 2
Joshua Bedgood
Good food like normal
Atmosphere: 4
Food: 4
Service: 4
Kasey Miller
Just went by to get breakfast. Visibly having a bad day. They gave me my order no charge. Thanks Chick fil A. Sometimes little gestures mean a lot.
Great food and customer service!
Atmosphere: 5
Food: 5
Service: 5
Food missing from the drive thru order. No receipt in bag to respond to, so I’m writing a google review.
Atmosphere: 3
Food: 3
Service: 1
John is surgical on the front counter! As well, whoever is running the kitchen knows how to bread their chicken. Can undoubtedly say this is the best ran CFA out of the three in canton.
Atmosphere: 5
Food: 5
Service: 5
This is the best chick fil a I have ever visited. The absolute nicest employees who truly go above and beyond. They made my kids feel so special.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mac \u0026 Cheese, Chick-Fil-A Waffle Potato Fries, Spicy Chicken Deluxe
Fast & efficient
KALE!!!
Atmosphere: 5
Food: 5
Service: 5
The food was cold. And to beat that it was my birthday reward. 🤨
The cheese was even the cold. The bacon was barely cooked. So disappointed.
Atmosphere: 5
Food: 1
Service: 5
This specific Chick-fil-A has always had issues with filling our order correctly. But lately, I had multiple incidents where I have ordered correctly, however, they have not filled the order correctly. One of the more recent issues was instead of getting a large, half sweet half unsweet tea, I got half lemonade and half tea. I called and spoke with Evan. He did not seem to be too concerned with the fact that they filled the order incorrectly. I had to ask for them to replace the drink on my app and give me an extra drink or two because of the fact they messed up the order.
Tonight I go through and ordered a grilled chicken Cobb salad with no corn on it, I get home and there’s corn all in it. So I called the location and again I’m speaking with Evan. He was nice but seemed very uninterested in the fact that this happened multiple times now. He asked me what I would like him to do, instead of offering to replace the salad that I cannot eat, I have to tell him that I want the salad replaced on the app. And I also follow up with a statement that this should be a training opportunity that you take immediately back to your kitchen staff to find out who did not fill the order correctly. The receipt clearly says no corn so someone did not read. The worst part is these are not the only two episodes that I’ve had with this specific location. It happens quite frequently with my daughter who goes through a lot for breakfast items.
And I feel that the staff does not think it is a deal, just come back and we will make it right, but when you get home at the end of the day to sit down to eat your meal or you get to work and it’s either wrong or something is missing, it becomes very frustrating. You can’t always just drop what you’re doing and drive back and get the items that you need.
Please use this as a teaching opportunity to address the issue with the specific person who filled the order, don’t wait to announce it at a team meeting, address it right then when you are called and hopefully it will stop happening.
Great employees with good respect. Very quick on the food and very tasty. Thank you to the kitchen staff and everyone up front
Atmosphere: 5
Food: 5
Service: 5
forgot half my order and what i did get was wrong
Food: 1
Service: 1
Restaurantji Recommends
Last few times they mess up my breakfast order. Usually you don't have to worry about checking your bag to make sure you get what you ordered at most Chick-fil-As but you bettet here.
Atmosphere: 5
Food: 4
Service: 2
Good food like normal
Atmosphere: 4
Food: 4
Service: 4
Just went by to get breakfast. Visibly having a bad day. They gave me my order no charge. Thanks Chick fil A. Sometimes little gestures mean a lot.
Atmosphere: 5
Food: 5
Service: 5
🍔🍟
Atmosphere: 4
Food: 4
Service: 5
I love chick-fil-a
Atmosphere: 5
Food: 5
Service: 5
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