Dairy Queen Grill & Chill Hickory Flat

I was very disappointed after being served a burger with bacon after requesting for it to be removed (seen on my receipt). I was also charged for extra toppings (onions, pickles, lettuce) I didn't receive. I would like to be reimbursed for my meal since the main entrée (my burger) had to be thrown in the trash.

Atmosphere: 3

Food: 1

Service: 2

Great place! Nice staff and clean

Atmosphere: 5

Food: 5

Service: 5

Why is the food so bad? Looks gross in here too.

Atmosphere: 1

Food: 1

Service: 3

Health dept needed

very disgusting

Atmosphere: 1

Food: 1

Service: 1

This location has really gone down. A previous visit only the drive through was open. On this recent visit the store is supposed to open at 11:00am and the worker arrived right at 11:00am. A 2nd worker arrived around 11:10am. A 3rd worker at 11:50. I don't see how you can be ready to operate if you arrive when the store opens and not at least 30 minutes before opening. We were told it would take a little longer because the grease takes about 15 minutes to get hot. We ordered a fish sandwich and onion rings. In the past they are so hot you have to let it cool off some. This time it wasn't piping hot it was just warm. My husband ordered a blizzard and they didn't bring it out (we sat outside). He had to go in and get it and it was sitting on the counter. We were given our cups for drinks and when we tried to get our drink it sprayed everywhere. I went to the counter and she said we have to put the spouts on (smh). We have always loved DQ but from here on out we will be going to another location. The food didn't taste old or bad but if I had read the reviews before we went we wouldn't have visited this location. I don't see this location surviving unless major changes happen.

I did not see how to respond to the owner so I'm doing it here. Yes this was at the Hickory Flat location.

Atmosphere: 1

Food: 2

Service: 2

Worst blizzard ever. Got it in the drive thru. Wrong and missing ingredients. Completely melted.

Food: 2

Service: 1

Definition of a health code violation. Absolutely disgusting

Atmosphere: 1

Food: 1

Service: 1

Multiple items made incorrectly. Every time.

Atmosphere: 1

Food: 1

Service: 1

Rotten food, and no clean equipment when serving. Absolutely disgusting

Atmosphere: 1

Food: 1

Service: 1

Glad I saw that video about it. Don’t eat here unless you want expired food.

Atmosphere: 1

Food: 1

Service: 1

This place went down hill QUICK. I'm not sure how you can screw a dairy queen up but they have. Horrible service. Food is questionable. I would avoid this one. Go to the one in holly springs.

Atmosphere: 3

Food: 1

Service: 1

Stopped here driving through, the lobby was visibly dirty, and the place smelled absolutely awful. I have no idea who’s in charge of maintaining health and safety for this location but they need to be replaced. Foul.

Atmosphere: 1

Food: 1

Service: 2

I love Dairy Queen but this... this is one of the most disgusting fast food restaurants I have ever seen.

Great burger (better than fast food quality), fries, and ice cream treats!

Atmosphere: 5

Food: 5

Service: 5