Dunkin'
3640 Marietta Hwy A, Canton
(770) 345-4433
Recent Reviews
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Give them 5,000 chances to act right and they choose wrong every time. It’s like an abusive relationship you just keep going back to. The donuts are always squished like it’s a trademark at this point and 8/10 times you’re going to get someone rude in the drive thru. Dunkin is like the Dicks of the donut world, come for the food/coffee and get a little side of aggression for free.
Atmosphere: 1
Food: 2
Service: 1
Employee was hella rude the whole time and took forever just for my drink to be made out of ice. I ordered a medium coffee not an ice cup. Will never come here again.
Atmosphere: 1
Food: 2
Service: 1
This the best Dunkin I’ve been to, their food and drinks are VERY consistent with taste, I always get the iced matcha and the manager her name is Lilla knows how to make it just the way I like it extra whipped
(Foamy) I give them a 10 out of 10 good job ladies. 👍👍
Atmosphere: 5
Food: 5
Service: 5
Decent location. Coffee was as expected.
Atmosphere: 3
Food: 4
Service: 5
The Red Head lady with professionally done colored tattoos, knows how to whip up some really good coffee. Thank you miss!
Food: 5
Service: 5
Thank you sam!!
Atmosphere: 5
Food: 5
Service: 5
Absolutely gas donuts 🔥🔥🔥
Atmosphere: 5
Food: 5
Service: 5
EMMACULENT place to eat
Atmosphere: 5
Food: 5
Service: 5
Loveeee coming through the drive through and being ignored then a bag shoved in my face.
Service: 1
Even on vacation, it’s nice to go to a familiar place every now and again
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
My favorite place to visit and socialize, drink awesome coffee and eat delicious donuts.
Atmosphere: 5
Food: 5
Service: 5
By far, one of the worst Dunkin’ Donuts ever
Atmosphere: 1
Food: 1
Service: 1
I decided to give this place one more shot but holy hell go find any other Dunkin' than this one. My sandwich was burned.
My large iced coffee had barely any ice in it. It had all melted by the time I got home (30 minutes later?). Properly filled cups have lasted me hours will ice still not all melted. In fact, there is a line on the cup specifically to fill to. This ruined the flavor of the coffee.
Now, I could have gone in and asked for it to be remade, but the last time I nicely asked for it to be remade, the worker wanted me to repay even though I took one sip of it. She went and got maybe a manager? She was also upset that I asked and we went back and forth until I finally got my coffee made with more ice. I just wanted more ice so that it tasted right.
Look at the cup. There are 3 cute little pink ice cubes to which you are supposed to fill it with ice. Re. Teach. Your. Workers.
I've worked at coffee shops before and I always gave the upmost service. This is unacceptable.
I get up to the window and before I can even say hello, she looks at me with dead face and says my total. I swear, customer service has gone out the window.
Atmosphere: 1
Food: 3
Service: 1
I typically do not leave reviews, but I felt compelled to share my recent experience. I am a shift manager at Starbucks and have previously worked at Dunkin’, so I understand how stressful food service environments can be at times.
Unfortunately, my interaction today with the staff manager, Lilla, was unprofessional and disrespectful. I called to explain that I had ordered an iced chai latte through DoorDash with less ice. I am aware that reducing the ice can alter the liquid-to-ice ratio, but in this case, the beverage I received a beverage was still heavily iced and a large amount of the drink was missing altogether. So much so, that I called because I felt disappointed with my order.
After several minutes of attempting to respectfully explain the drink the that I received, Lilla argued with me and stated she had “watched the cameras” to ensure all drinks are made properly. She then suggested that if I made my way back to the store, she would “decide” whether I “deserved” a refund—words she repeated verbatim.
While I understand that mistakes can happen, the lack of professionalism and poor customer service displayed in this interaction was disappointing. At the end of the day, it’s just coffee, but the experience was so unsatisfactory that I felt it necessary to leave a review and hope that management reviews the conduct of their leadership team
Food: 1
Service: 1
In the drive thru I got my order very quickly. The staff was also friendly. The food and latte were great and as expected. I have found it difficult to get a good bagel around here but Dunkin’ Donuts never disappoints. They are my go to when I’m in the mood for a bagel. Also, please bring back the bagel twists!
Atmosphere: 5
Food: 5
Service: 5
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