This is one amazing coffee roaster. I am a picky little bastard when it comes to coffee beans, and these are some of the finest and most consistent. My favorite are the espresso gold and the espresso Italia.. Shipping is fast and rate is very reasonable, and the coffee is expertly roasted and smells divine when you open the bag. For me simply put this is one coffee roaster that I can trust to get some of the finest coffee beans available. From beginning to end of the bag, the taste is superb and consistent with a velvety smooth crema and superb body and not syrupy or bitter at all.
Bill M.
As a self professed coffee snob that has been buying single origin coffee bean for over 35 years about 7 of which with CoffeeAm. I started my journey with a place on the Brooklyn Queens border, Dallis Bros. After being a customer for sometime the staff knew my taste preference. Upon entering the store,the staff would "wink" me over to the freshly roasted beans. Well I moved they no longer were retail and their selection went to blends. Where to go....hmmm. Fairway in Stamford CT roasted and their selection was good until they closed. I came upon CoffeeAm's website and decided to give them a road test. Okay granted shipping costs were high. Good selection, what I appreciated the most was description or better yet the coffee profile. This makes the buying easier. This past week I ordered, my package arrived. The first thing today and why I never paid attention to this before was the packaging. No extra fluff. The box was exact to my 2 pounds. Others like Amazon could take a lesson in this. Overall happy with the service and mostly the product.
Sonya T.
I am not happy to have to do this review . As I am a business owner myself of 10 years . I have utilized your coffee and tea for my corporate and private clients for the past two and a half years . I had a horrible experience with your customer service , your office manager and someone who described himself as an office assistant. I would rather speak with someone then leave the details of this on this forum. I asked to speak with the owner, a director a manager someone in a decision-making capacity . Your office manager refused to give me any contact information . I would appreciate someone in management other than your office manager reach out to me please to resolve this issue . The way I was talked to and treated last Friday as a business owner was ridiculous.
Rachel W.
I initially ordered because I was "testing" online roasters at the beginning of the pandemic. Every bag of (my fave) Ethiopean has been outstanding; I've also ordered several varieties as gifts. I recommend this roaster.
Dennis P.
A year later and I'm still ordering from CoffeeAM. I love the whole bean espresso sampler. I just received my latest shipment. I will continue to order from here.
Greg P.
Avoid this place, horrible deceptive pictures on website, outrageous shipping costs and not to mention a non-existent customer service department. I bought many syrups, decided to place an order for a sauce. The Website shows picture with pump so I added to the cart. Item arrived with no pump, come to find out if you go to the item description it says in small wording that the pump is not included, however if you add it directly to cart from the search or category, as I did, then you never see that the pump is not included. They provide the option to add to cart without clicking on the description so pictures should be accurate or have the disclaimer on the picture itself.All their competitors have a picture without the pump but they choose to be deceptive and show the product with the pump attached. Their customer service will do nothing to help make it right despite being 100% at fault. Instead they will try to make you seem at fault. Horrible company, save your money and go to SeattleCoffeeGear, they will not treat customers this way.
Myron C.
Started to order CoffeeAM's B2G1 Hawaii Kona listed costing $31.95 but when I got to the page to order the price is listed at $244.95! Which is it? Which truth in advertising is the correct price?
This is one amazing coffee roaster. I am a picky little bastard when it comes to coffee beans, and these are some of the finest and most consistent. My favorite are the espresso gold and the espresso Italia.. Shipping is fast and rate is very reasonable, and the coffee is expertly roasted and smells divine when you open the bag. For me simply put this is one coffee roaster that I can trust to get some of the finest coffee beans available. From beginning to end of the bag, the taste is superb and consistent with a velvety smooth crema and superb body and not syrupy or bitter at all.
As a self professed coffee snob that has been buying single origin coffee bean for over 35 years about 7 of which with CoffeeAm. I started my journey with a place on the Brooklyn Queens border, Dallis Bros. After being a customer for sometime the staff knew my taste preference. Upon entering the store,the staff would "wink" me over to the freshly roasted beans. Well I moved they no longer were retail and their selection went to blends. Where to go....hmmm. Fairway in Stamford CT roasted and their selection was good until they closed. I came upon CoffeeAm's website and decided to give them a road test. Okay granted shipping costs were high. Good selection, what I appreciated the most was description or better yet the coffee profile. This makes the buying easier. This past week I ordered, my package arrived. The first thing today and why I never paid attention to this before was the packaging. No extra fluff. The box was exact to my 2 pounds. Others like Amazon could take a lesson in this. Overall happy with the service and mostly the product.
I am not happy to have to do this review . As I am a business owner myself of 10 years . I have utilized your coffee and tea for my corporate and private clients for the past two and a half years . I had a horrible experience with your customer service , your office manager and someone who described himself as an office assistant. I would rather speak with someone then leave the details of this on this forum. I asked to speak with the owner, a director a manager someone in a decision-making capacity . Your office manager refused to give me any contact information . I would appreciate someone in management other than your office manager reach out to me please to resolve this issue . The way I was talked to and treated last Friday as a business owner was ridiculous.
I initially ordered because I was "testing" online roasters at the beginning of the pandemic. Every bag of (my fave) Ethiopean has been outstanding; I've also ordered several varieties as gifts. I recommend this roaster.
A year later and I'm still ordering from CoffeeAM. I love the whole bean espresso sampler. I just received my latest shipment. I will continue to order from here.
Avoid this place, horrible deceptive pictures on website, outrageous shipping costs and not to mention a non-existent customer service department. I bought many syrups, decided to place an order for a sauce. The Website shows picture with pump so I added to the cart. Item arrived with no pump, come to find out if you go to the item description it says in small wording that the pump is not included, however if you add it directly to cart from the search or category, as I did, then you never see that the pump is not included. They provide the option to add to cart without clicking on the description so pictures should be accurate or have the disclaimer on the picture itself.All their competitors have a picture without the pump but they choose to be deceptive and show the product with the pump attached. Their customer service will do nothing to help make it right despite being 100% at fault. Instead they will try to make you seem at fault. Horrible company, save your money and go to SeattleCoffeeGear, they will not treat customers this way.
Started to order CoffeeAM's B2G1 Hawaii Kona listed costing $31.95 but when I got to the page to order the price is listed at $244.95! Which is it? Which truth in advertising is the correct price?
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