3 times in a row my family and I have waited for over an hour for our pizza. When you call they don’t care and say it will be there soon…it arrives looking and tasting like it’s been sitting too long….still waiting for our last delivery order from Marco’s. Two stars because it was good 6 months ago.
Atmosphere: 1
Food: 1
Service: 1
Mitch H
Great pizza, friendly staff. LOVE Marco's for carryout! :-)
Triple pepp magnifico is great!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Pepperoni Pizza
Christine Windsor
Picked up 2 pizzas; one was the works pizza, the other was a pepperoni. The Work pizza was cooked with just cheese, then the toppings were placed on top of the cheese - the pizza wasn’t cooked with the toppings, they were just thrown in the middle after the pizza was cooked. They also left 2” between the crust and cheese. Pepperoni was so incredibly greasy, the grease got all over my car, it was dripping from the bottom of the box.
Food: 1
Service: 4
samiyam600
Never got my food. Was told it was delivered. Never got a refund when I was told I would get one. Had to go through my bank just to get my 20 something bucks back, this is the second time this has happened to me at this location. I don’t recommend ordering from here.
Atmosphere: 1
Food: 1
Service: 1
Cristian Marchante
Tasty quick pizza perfect for lazy dinner
Atmosphere: 3
Food: 4
Service: 5
Tommy K
Not my favorite pizza place, but I do place online orders from here from time to time. I've never had any issues, and they seem to make pretty decent pizza. No complaints here.
Atmosphere: 4
Food: 4
Service: 4
Brooke Williamson
I paid for a pizza . but as I'm waiting for it to be prepared I notice the young employees just playing in the cheese with bare hands. I confronted the manager and he said he would take care if it. I went out side , came back In and saw that a few of them were still not wearing gloves. I got a refund.
Atmosphere: 1
Food: 1
Service: 1
Londyn T
There pizza is so good I love the texture to it there crust is so soft I mostly go there every two weeks or three?
Food: 5
Service: 5
Jamie Land
I paid for a pizza . but as I'm waiting for it to be prepared I notice the young employees just playing in the cheese with bare hands. I confronted the manager and he said he would take care if it. I went out side , came back In and saw that a few of them were still not wearing gloves. I got a refund.
My recent experience with Marco’s Pizza was regrettably disappointing, particularly as I was hosting a special party for out-of-town guests. Expectations were high, but what followed was a series of unfortunate missteps.
I ordered four specific pizzas to cater to the tastes of my guests, spending a total of $90. However, upon returning home, I was dismayed to find that none of the pizzas matched our order. This mistake not only put a damper on the meal but also on the mood of the gathering, leaving everyone with a negative impression of Marco’s.
To add to the frustration, the packaging was poorly handled, causing grease to leak and stain my clothing—specifically a $24 shirt, $35 shorts, and $120 suede shoes. While an extra plain cheese pizza was included in our order, it did little to mitigate the overall disappointment caused by the main order errors and the resulting personal expense.
Given the significance of the occasion, the impact of these issues was particularly acute. I hope Marco’s Pizza takes steps to address these service and quality lapses. As it stands, I find it hard to recommend them for any special occasions—or even a simple dinner—until substantial improvements are made.
Dietary restrictions: Dairy, Gluten, No spice.
Kid-friendliness: One pie was to have Alfredo Sauce but when we opened it, there was no sauce at all, only cheese
I purchased a buy one get one Pizzoli through Uber Eats. Pizzoli’s are tasty and generally a size-able value. This location cut the size in half to make the BOGO - It’s a scam. Proceed with caution.
Food: 5
Service: 1
Ricky Smallwood
Very good pizza and pozole
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Pizza
Holly Iannuzzelli
Long review, but I love to support our community and we love pizza so I hope this will help turn things around. I'm giving two stars instead of one, because we used to love this Marcos for the longest time. We stopped coming here about 6 months ago, because we were all very sick one night and wanted delivery for the kids. They told us it would arrive in 30 min time, but we called after an hour it still didn't arrive. They said it was coming in a few minutes. After another 30 minutes I called again, and they said it was coming. Finally it was about 1.5 hours after expected delivery, I called back, and they finally told me their delivery person was the only one, and they had to come back and still had multiple orders ahead of ours. (Fine, but why didn't they just say this from the start and revise my delivery time, or offer to let me cancel if they couldn't do it when we thought?) It was almost 8pm at this point, so I told them never mind, as no telling if or when we'd get a pizza. We figured maybe someone had called out sick that day so let it go. We gave them another chance by calling a pick up order. We arrived when estimated time but our food wasn't ready on time. Because I had small kids, I went back to my car, and the workers said they would bring my order out to me when it was ready. (Yay, great customer service!) However, I watched multiple people coming in and out getting their pizzas over the course of 20 minutes. The staff were also inside cutting up, having a great time, dancing and laughing. (Which is okay if you are getting your job done). I didn't want to be rude and go back in and ask if my pizza was ready yet since they were nice enough to offer to bring mine out to me when it was ready. Finally after 20 minutes I walked back in with the kids, sheepishly asked if my pizzas were ready and they said..." Oh sorry I forgot about getting those outside to you...." Which was horribly unprofessional and awkward. So that was the last time we went there-- we won't be ordering from here just because our time is really valuable and I can order delicious pizza from right across the street from our local pizza shop and they are always great with customer service, and every time our order is done in under 30 min. Marcos has lost us as a customer, after we were regulars for about two years before this. I hope they can turn it around because we love to have options in our area! It will be a long time before we try them again.
Laura
I ordered 6 large pizzas at 8:00am saturday morning for my son's bday party at 2pm. At 12ish I called to add an additional pizza and make sure the online order was received and would be delivered at 2pm. Prepaid with debit card and left a nice tip in advance thinking great service was ahead. However, to my disappointment, the pizza showed up 30 minutes late and the order was wrong. The Manger offered to send me the two pizzas to replace the two that were wrong. However, delaying others eating due to the error was not going to work considering we only had the venue for 2.5 hours total. I did appreciate the kind gesture. Taylor said she would refund the amount for the two that were incorrect which she kindly did and she's been so easy to work with. This review is not about her but the experience. Taylor deserves a 5! Marcos I use you guys alot for my marketing at work this doesn't sit well with me please do better ?
3 times in a row my family and I have waited for over an hour for our pizza. When you call they don’t care and say it will be there soon…it arrives looking and tasting like it’s been sitting too long….still waiting for our last delivery order from Marco’s. Two stars because it was good 6 months ago.
Atmosphere: 1
Food: 1
Service: 1
Great pizza, friendly staff. LOVE Marco's for carryout! :-)
Triple pepp magnifico is great!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Pepperoni Pizza
Picked up 2 pizzas; one was the works pizza, the other was a pepperoni.
The Work pizza was cooked with just cheese, then the toppings were placed on top of the cheese - the pizza wasn’t cooked with the toppings, they were just thrown in the middle after the pizza was cooked. They also left 2” between the crust and cheese.
Pepperoni was so incredibly greasy, the grease got all over my car, it was dripping from the bottom of the box.
Food: 1
Service: 4
Never got my food. Was told it was delivered. Never got a refund when I was told I would get one. Had to go through my bank just to get my 20 something bucks back, this is the second time this has happened to me at this location. I don’t recommend ordering from here.
Atmosphere: 1
Food: 1
Service: 1
Tasty quick pizza perfect for lazy dinner
Atmosphere: 3
Food: 4
Service: 5
Not my favorite pizza place, but I do place online orders from here from time to time. I've never had any issues, and they seem to make pretty decent pizza. No complaints here.
Atmosphere: 4
Food: 4
Service: 4
I paid for a pizza . but as I'm waiting for it to be prepared I notice the young employees just playing in the cheese with bare hands. I confronted the manager and he said he would take care if it. I went out side , came back In and saw that a few of them were still not wearing gloves. I got a refund.
Atmosphere: 1
Food: 1
Service: 1
There pizza is so good I love the texture to it there crust is so soft I mostly go there every two weeks or three?
Food: 5
Service: 5
I paid for a pizza . but as I'm waiting for it to be prepared I notice the young employees just playing in the cheese with bare hands. I confronted the manager and he said he would take care if it. I went out side , came back In and saw that a few of them were still not wearing gloves. I got a refund.
Atmosphere: 1
Food: 1
Service: 1
Pizza ???
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
My recent experience with Marco’s Pizza was regrettably disappointing, particularly as I was hosting a special party for out-of-town guests. Expectations were high, but what followed was a series of unfortunate missteps.
I ordered four specific pizzas to cater to the tastes of my guests, spending a total of $90. However, upon returning home, I was dismayed to find that none of the pizzas matched our order. This mistake not only put a damper on the meal but also on the mood of the gathering, leaving everyone with a negative impression of Marco’s.
To add to the frustration, the packaging was poorly handled, causing grease to leak and stain my clothing—specifically a $24 shirt, $35 shorts, and $120 suede shoes. While an extra plain cheese pizza was included in our order, it did little to mitigate the overall disappointment caused by the main order errors and the resulting personal expense.
Given the significance of the occasion, the impact of these issues was particularly acute. I hope Marco’s Pizza takes steps to address these service and quality lapses. As it stands, I find it hard to recommend them for any special occasions—or even a simple dinner—until substantial improvements are made.
Dietary restrictions: Dairy, Gluten, No spice.
Kid-friendliness: One pie was to have Alfredo Sauce but when we opened it, there was no sauce at all, only cheese
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Deluxe Pizza, Meat Pizza, Pepperoni Pizza
I purchased a buy one get one Pizzoli through Uber Eats. Pizzoli’s are tasty and generally a size-able value. This location cut the size in half to make the BOGO - It’s a scam. Proceed with caution.
Food: 5
Service: 1
Very good pizza and pozole
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Pizza
Long review, but I love to support our community and we love pizza so I hope this will help turn things around. I'm giving two stars instead of one, because we used to love this Marcos for the longest time. We stopped coming here about 6 months ago, because we were all very sick one night and wanted delivery for the kids. They told us it would arrive in 30 min time, but we called after an hour it still didn't arrive. They said it was coming in a few minutes. After another 30 minutes I called again, and they said it was coming. Finally it was about 1.5 hours after expected delivery, I called back, and they finally told me their delivery person was the only one, and they had to come back and still had multiple orders ahead of ours. (Fine, but why didn't they just say this from the start and revise my delivery time, or offer to let me cancel if they couldn't do it when we thought?) It was almost 8pm at this point, so I told them never mind, as no telling if or when we'd get a pizza. We figured maybe someone had called out sick that day so let it go. We gave them another chance by calling a pick up order. We arrived when estimated time but our food wasn't ready on time. Because I had small kids, I went back to my car, and the workers said they would bring my order out to me when it was ready. (Yay, great customer service!) However, I watched multiple people coming in and out getting their pizzas over the course of 20 minutes. The staff were also inside cutting up, having a great time, dancing and laughing. (Which is okay if you are getting your job done). I didn't want to be rude and go back in and ask if my pizza was ready yet since they were nice enough to offer to bring mine out to me when it was ready. Finally after 20 minutes I walked back in with the kids, sheepishly asked if my pizzas were ready and they said..." Oh sorry I forgot about getting those outside to you...." Which was horribly unprofessional and awkward. So that was the last time we went there-- we won't be ordering from here just because our time is really valuable and I can order delicious pizza from right across the street from our local pizza shop and they are always great with customer service, and every time our order is done in under 30 min. Marcos has lost us as a customer, after we were regulars for about two years before this. I hope they can turn it around because we love to have options in our area! It will be a long time before we try them again.
I ordered 6 large pizzas at 8:00am saturday morning for my son's bday party at 2pm. At 12ish I called to add an additional pizza and make sure the online order was received and would be delivered at 2pm. Prepaid with debit card and left a nice tip in advance thinking great service was ahead. However, to my disappointment, the pizza showed up 30 minutes late and the order was wrong. The Manger offered to send me the two pizzas to replace the two that were wrong. However, delaying others eating due to the error was not going to work considering we only had the venue for 2.5 hours total. I did appreciate the kind gesture. Taylor said she would refund the amount for the two that were incorrect which she kindly did and she's been so easy to work with. This review is not about her but the experience. Taylor deserves a 5! Marcos I use you guys alot for my marketing at work this doesn't sit well with me please do better ?
Food: 3
Service: 3
Recommended dishes: Meat Pizza, Pepperoni Pizza
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