Sidelines Grille - Hickory Flat

The bad review is mainly for the servers as they are just hanging around and not care about customers when they get there

Atmosphere: 4

Food: 4

Service: 2

My family has been going to this sidelines for years and always spend $70 each time we dine. I placed a to go order and waited for an insane amount of time and had so many different people asking me what I was waiting on so I was literally so hungry and tired from working all day and wondering why the wait was so long by the time they handed me my order they forgot to take payment and I completely forgot so a few hours later they are calling my phone back to back to back to back so I finally answer thinking who the hell is this calling me back to back! It was this restaurant telling me they forgot to take payment so of course I offer to come by in the morning since I’m not in the area anymore and they said NO can you come back now…. And I said I’m sorry I can’t I can come in the morning no problem I come there all the time and the my said no you can can you just read your card to us and at that point I felt uneasy with the hostile calls, etc… so I made a payment online in place of my order from earlier but I was like WOW all of this for $15 when I drop at least $70 each time we dine in and now we will NEVER go back to this place! I have a business and can’t imagine making an error then making it 100% worse over $15. I get it that’s why I apologized and made the online order but wow so weird.

Service: 1

Took forever on a to go order and still got it wrong. What we did receive was cold and not good. Like they just threw whatever was laying around into boxes and handed it to the driver.

Atmosphere: 1

Food: 1

Service: 1

Good food and great service

Atmosphere: 5

Food: 4

Service: 5

Not worth the 40 minute wait for food. It wasn't even busy when I went. I should not have waited that long for a Philly cheese steak.

Atmosphere: 3

Food: 2

Service: 1

Terrible place, terrible service, rude staff. I really don't recommend it. Avoid this place!

Atmosphere: 1

Food: 1

Service: 1

i’ve never posted a bad review before in my life but every single time i order the same thing & it is ALWAYS wrong. i order DRY lemon pepper wings & without fail every time they are WET lemon pepper. they also forgot my fries this time. i also order extra crispy & they are never crispy. this has happened 5+ times & i only go here because my dad likes it so i definitely won’t be returning

Food: 1

Very happy to find this place for gameday. The food and service beat the likes of Taco Mac or other sports bars in the area. We found our new local watering hole on Saturdays. Go Dawgs.

Atmosphere: 5

Food: 5

Service: 5

Great atmosphere and food

Atmosphere: 5

Food: 5

Service: 5

We've been going here since they opened years ago and love it! Kayla and Piper in the bar area and great and very nice and prompt. They have great new lunch specials for $10 which I have an attached a menu of (dine-in only) and the half pound cut of meatloaf with mashed potatoes and covered in gravy is absolutely wonderful! They shrimp po-boy lunch special is also good. They have daily food and drink specials which you can find on their website. Great atmosphere with lots of TVs and sports, music playing during the day, and outside seating is also available.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Philly Cheese Steak, Sandwich

Sammy was a great server and bartender.

Atmosphere: 5

Food: 5

Service: 5

Trivia night is the bomb! The food is great. But Piper is the queen of personality and the most fun sever EVER!!!!!

Atmosphere: 5

Food: 5

Service: 5

Love this location!! If it's not right they make it right!! Service & food are great

Kid-friendliness: Numerous of kids options & good portions

Wheelchair accessibility: Yes they have wheelchair access

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Wings, Hamburger, Sampler Platter, Texas Egg Rolls, Side Salad

The food is always good and all the servers are great!

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Chicken Wings, Hamburger, Salad

I went to eat there yesterday night and ordered a salad and 3 kids meals and a dinner plate and drinks. Chicken tenders kids meal with fries, once the food was brought out there was literally a roach fried onto one of the chicken tenders!!!! The waitress was just as horrified as I was. She took them back by the damage was already done. I didn’t want to finish the salad and the kids didn’t want the food that was remade because obviously it if was fried with the same oil. The waitress was amazing but not once did a manager approach me or anyone even try to apologize. Then tried to charge me for the meals. I will absolutely not return to this location. Whoever manages it should be retrained and learn that they should have approached me and solve the issue and offered an outcome.

Atmosphere: 1

Food: 1

Service: 3