Viva Pancho Cantina & Grill

This was our favorite Mexican restaurant but not sure we will be back. We went on a Friday night, 1st week in March. we were seated within 15 minutes in which was fine. But from that point, service was incredibly slow and it just got worse from there. No drink refills, a dish we ordered was supposed to be served on a bed of rice, instead they brought out shrimp and onions only. We asked our server where the rice was and she didn't know. apparently they ran out of rice by 7:45pm. Then the owner came over and had complete attitude as if we were just stupid Americans! Normally a manager or owner offers some type of comp for the meal, not this guy, we were treated very rudely. There were small kids in the kitchen and the overall quality of the meal that night was "off" from what we normally get. I'm sorry that they are short staffed, but you need to be up front and honest with your customers if you are out of rice. etc. Hopefully this will get resolved soon or this restaurant isn't going to last much longer.

Vegetarian options: veggie quesadillas and fajitas

Kid-friendliness: lots of kids

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak Fajitas

Panchos tacos are the best tacos!

Atmosphere: 5

Food: 5

Service: 5

What a great bunch of staff.
Willing to go the extra mile to assist in our dining experience.
Love it.

Atmosphere: 5

Food: 5

Service: 5

Place was pretty empty for 6:30 on a Saturday night. For abplace that was empty service was atrociously slow. That said, $7.50 for chips and salsa....the same chips and salsa that is complimentary at 98% of Mexican restaurants. My wife had fajitas- she didn't like the seasoning on the chicken, my son had a chicken burrito bowl- he liked the chicken- the bowl actually looked really good. I had shrimp tacos- you only get 2, but it was kinda filling- without the $7.50 chips and salsa, I would have still been hungry. Needless to say, not likely going back. Great location- great dining area...could be much better.

Atmosphere: 4

Food: 3

Service: 2

We go here often and it is always a great experience.

I loved the beautiful atmosphere and the very beautiful güerita

Atmosphere: 5

Food: 4

Service: 4

Went in for lunch and ordered corn on the Cobb, large bowl of rice, and 32 oz beer. 15.00 Did not order chips and salsa . I thought they were served free with meal like other Mexican restaurants. WRONG I was charged 5.00 for them. I will not be back!

Good food and cold beer

Atmosphere: 5

Food: 5

Service: 5

This is a very nice place to eat. The food is always great, and they recipes are from around Mexico. I would say Baja and Alcapulco area. Great family owned place with live music. So don't hesitate to stop in and get a bite to eat.

Parking: Alot.

Kid-friendliness: Very.

Wheelchair accessibility: Yes.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Guacamole, Cheese Dip, Burrito Supreme, Steak Fajitas

Every time I go the atmosphere and the food is amazing. Hands down the best Mexican restaurant in Ga! Favorite place to go get some authentic Mexican cuisine!

Atmosphere: 5

Food: 5

Service: 5

Great Mexican restaurant ? always delicious. I will say though they are a bit on the expensive side considering all the other Mexican restaurants nearby.

Atmosphere: 5

Food: 5

Service: 5

My husband and I really enjoyed the huge menu selections and the service at Viva. The food portions are very large. The margaritas are delicious! The food is always fresh and all of the servers are friendly and provide quick service.

Atmosphere: 5

Food: 5

Service: 5

This is my all time favorite place very close to Gibbs garden. Food quality is really good and it is fresh all the time. Restaurant staff is very polite and never hesitate to answer any question. I will highly recommend this place to visit at-least once.

Vegetarian options: Enchiladas
Burrito
Rice bowl

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips and Salsa, Guacamole

Amazing food and service and the owner is fantastic!!!

Atmosphere: 5

Food: 5

Service: 5