Do yourself a favor and stay far away from this Wing Stop or any Wing Stop. The company is not reputable! I was visiting Myrtle Beach for my birthday back in January and stopped in Publix for supplies for the rental property we were staying in. Saw Wing Stop from the parking lot and decided it would be a good and quick dinner idea! BIG MISTAKE! I placed an order online totaling roughly $55, finished shopping at Publix- about 20-25 minutes, and headed over to Wing Stop where I was told by employee, NOAH that they were short staffed and it would be AT LEAST ANOTHER HOUR before they were able to complete my order! I told him I wasn’t waiting that long and that I would just take a refund. He explained to me that he was unable to provide a refund as I placed an online order but told me that he would pass my information along to the GM who would process my refund for me. It should go without saying that no one ever reached out to me and instead I began the grueling task of tracking down a number that actually allowed me to speak with a person. The representative took down my name and contact information and assured me that someone from the Myrtle Beach location would call me back within 24-48 hours. The GM, DAVINA (980-234-9301) did call back and requested the total amount of my purchase, the time and date that I placed the order and told me that she would pass this information along to another manager who handles refunds. Long story short, I never received my refund! I called the customer service number and called the number DAVINA called me from leaving my contact information and voicemails on multiple occasions to no avail. I even tried to dispute the charge with my bank but was unable to obtain documentation from Wing Stop proving that I never received my order. Sadly, I, like so many other reviews that I’ve read am out of money so it goes without saying that I will NEVER patron another Wing Stop again! SLOW SERVICE. POOR CUSTOMER SERVICE. UNRESPONSIVE. ZERO STARS. WOULD NOT RECOMMEND!
Chuck Hodge
Long story short: JUST DON’T GO THERE
My first experience, I got home and found out my order was incomplete. No big deal it happens.
My second trip there, A few weeks later I got home and found out that my order was incomplete.
3ed visit Ordered on line, I was to pick it up at 5:30 and it was not ready until 5:55. They assured me that I had everything but when I got home, you guessed it I had nothing for the grand children.
At this point I had not left a review but I did contact the corporate office. They offered to replace my order.
The next week, the day that they were to replace my order I received an email from corporate assuring me that my order would be ready at 5:00pm. I called at 4:10 “yes we have your order and it will be ready”.
I entered the restaurant 5 minutes early and they had no idea what was going on. So once again I get home to my family of 13, this time with nothing.
I contacted corporate again. They offered to replace the order and have it delivered to my home today. I was not at all surprised today when I received an email today telling me that they CANNOT fulfill my order at this time.
I have eaten at hundred’s of restaurants in my life and I have never experienced one like this. The food, well it’s chicken wings how bad or how good can it really be? The customer service is beyond unsatisfactory, it is horrible.
Do yourself a favor and go somewhere’s else.
To WS restaurant and corporate office, you should be ashamed of yourself for the lack of customer service and attention to details.
Tony Borer
they stole 50 dollars from me
Ryan Smith
Hello and welcome to another Hungry Guy in a Wheelchair restaurant review.. Today’s review is Wingstop in Manchester, NH… If you’re rolling in hungry and craving some solid wings, WingStop has got you covered. Let’s break it down: Getting in was smooth. The parking lot had reasonable wheelchair-accessible spaces, and the entrance didn’t give me any trouble. Inside tho the curb cut was way off on the other side of the lot, the layout was open enough to navigate without playing bumper cars with tables 😂. The place has a casual, clean vibe with an open kitchen, so you can see your food being made. Staff were friendly and quick to help if needed. Now for the food and they give you 3 choices of sauces—honey mustard, ranch, and blue cheese. We all went for the 3 piece wings with a side of spicy fries too shares my friend Anna Costa-Turner went with the original hot flavor . I went with the Atomic flavor (hottest they have and it did its job well), if you ever wonder why it’s called Atomic you’ll see why. My mom went for chicken tenders with the mild.. Big portions, fair prices. Everything came in takeout containers with plastic utensils, which actually made life easier when it was time to pack up leftovers. Good food, good service, and easy access—what more could a hungry guy in a wheelchair ask for? If you’re in the area and craving wings, this spot’s worth the stop. I give this spot an overall rating of 9.1/10.
Rebecca Sphar
I loved Wingstop. I keep going back expecting better. I’ve gone to multiple locations around St.Louis. I guess I’m finally done, I’m tired is being disappointed. They give you options for well done and extra seasoning. It is never well done and very rarely do you get extra seasoning. Just sell me the lemon pepper seasoning and fries seasoning. It’s not worth the money to have your order wrong every time.
Brendan Sullivan
I waited almost 30 minutes for a chicken sandwhich. This location is horrible. Do not come here.
Atmosphere: 3
Food: 2
Service: 1
Tina Ray
Pick up order . We live 3 minutes away , so no reason food should've cold . Wings were undercooked and not all wings had sauce on them when I asked for extra sauce , extra crispy. Fries were mushy and cold . Very disappointed
Food: 2
Ralph Wilson
Cold food and terrible service.
Atmosphere: 1
Food: 1
Service: 1
Scott Gibson
I refuse to go back to this Wingstop. We go there twice a week @60.00 a visit. It sucks to order 10 wings extra cooked and they come out with blood inside and slimy. I believe there rushing through orders to get them out. Than when you check you bag before leaving, they can fulfill the full order. Can't keep paying for uncooked food and non complete orders You Guys Enjoy!!!
Food: 1
Service: 1
chloe hutsell
i found kaiden to be very nice and he even gave me mild sauce when i asked for it which was very nice. the food was also great. and all of the teens looked at me very nicely and were all very helpful! 10/10 experience.
Walked in at 10:33am left at 11:10am, Me and my mom ordered a 5pc tender and 5pc wing and waited 45 mins for it, the entire time we were waiting then cashier guy was just sitting in the far back on his phone, and the cooks were just standing there on their phones, 35 minutes of waiting the cook comes out with the bag of food and says "not going to lie but i forgot the chicken tenders" are you f kidding me?! We got a refund for the tenders but now our food was cold I highly suggest not coming here, go to a restaurant instead like buffalos or wild buffalo wings these kid workers are a joke. The cooks never washed their hands after touching their phones, the cashier's pants looked like they haven't been washed in years they were filthy looking.
Atmosphere: 1
Food: 1
Service: 1
Em
the management and high ups of this establishment DO NOT care about their customers, staff, or anything else. they will hire felons who steal money from the registers and threaten staff AND customers, trash the entire store, leave raw chicken out over night and then serve it, there’s nothing they won’t do. they will punish you for speaking out about it, though. if you don’t want food poisoning I would suggest eating else where.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Side of Flavor
Tiffany
I'd give 0 if I could... My kids were so excited to finally try this location and it was awful. Cold over priced food and horrible customer service. Not worth it! Go anywhere else! Waste of $$$
Atmosphere: 1
Food: 1
Service: 1
chad Scar
Long wait for cold fries. This place has a bunch of lazy employees
Christina Hamilton
Too long wait times for dashers. It's like they don't care at what speed they're moving in a fast food industry?
Do yourself a favor and stay far away from this Wing Stop or any Wing Stop. The company is not reputable! I was visiting Myrtle Beach for my birthday back in January and stopped in Publix for supplies for the rental property we were staying in. Saw Wing Stop from the parking lot and decided it would be a good and quick dinner idea! BIG MISTAKE! I placed an order online totaling roughly $55, finished shopping at Publix- about 20-25 minutes, and headed over to Wing Stop where I was told by employee, NOAH that they were short staffed and it would be AT LEAST ANOTHER HOUR before they were able to complete my order! I told him I wasn’t waiting that long and that I would just take a refund. He explained to me that he was unable to provide a refund as I placed an online order but told me that he would pass my information along to the GM who would process my refund for me. It should go without saying that no one ever reached out to me and instead I began the grueling task of tracking down a number that actually allowed me to speak with a person. The representative took down my name and contact information and assured me that someone from the Myrtle Beach location would call me back within 24-48 hours. The GM, DAVINA (980-234-9301) did call back and requested the total amount of my purchase, the time and date that I placed the order and told me that she would pass this information along to another manager who handles refunds. Long story short, I never received my refund! I called the customer service number and called the number DAVINA called me from leaving my contact information and voicemails on multiple occasions to no avail. I even tried to dispute the charge with my bank but was unable to obtain documentation from Wing Stop proving that I never received my order. Sadly, I, like so many other reviews that I’ve read am out of money so it goes without saying that I will NEVER patron another Wing Stop again! SLOW SERVICE. POOR CUSTOMER SERVICE. UNRESPONSIVE. ZERO STARS. WOULD NOT RECOMMEND!
Long story short: JUST DON’T GO THERE My first experience, I got home and found out my order was incomplete. No big deal it happens. My second trip there, A few weeks later I got home and found out that my order was incomplete. 3ed visit Ordered on line, I was to pick it up at 5:30 and it was not ready until 5:55. They assured me that I had everything but when I got home, you guessed it I had nothing for the grand children. At this point I had not left a review but I did contact the corporate office. They offered to replace my order. The next week, the day that they were to replace my order I received an email from corporate assuring me that my order would be ready at 5:00pm. I called at 4:10 “yes we have your order and it will be ready”. I entered the restaurant 5 minutes early and they had no idea what was going on. So once again I get home to my family of 13, this time with nothing. I contacted corporate again. They offered to replace the order and have it delivered to my home today. I was not at all surprised today when I received an email today telling me that they CANNOT fulfill my order at this time. I have eaten at hundred’s of restaurants in my life and I have never experienced one like this. The food, well it’s chicken wings how bad or how good can it really be? The customer service is beyond unsatisfactory, it is horrible. Do yourself a favor and go somewhere’s else. To WS restaurant and corporate office, you should be ashamed of yourself for the lack of customer service and attention to details.
they stole 50 dollars from me
Hello and welcome to another Hungry Guy in a Wheelchair restaurant review.. Today’s review is Wingstop in Manchester, NH… If you’re rolling in hungry and craving some solid wings, WingStop has got you covered. Let’s break it down: Getting in was smooth. The parking lot had reasonable wheelchair-accessible spaces, and the entrance didn’t give me any trouble. Inside tho the curb cut was way off on the other side of the lot, the layout was open enough to navigate without playing bumper cars with tables 😂. The place has a casual, clean vibe with an open kitchen, so you can see your food being made. Staff were friendly and quick to help if needed. Now for the food and they give you 3 choices of sauces—honey mustard, ranch, and blue cheese. We all went for the 3 piece wings with a side of spicy fries too shares my friend Anna Costa-Turner went with the original hot flavor . I went with the Atomic flavor (hottest they have and it did its job well), if you ever wonder why it’s called Atomic you’ll see why. My mom went for chicken tenders with the mild.. Big portions, fair prices. Everything came in takeout containers with plastic utensils, which actually made life easier when it was time to pack up leftovers. Good food, good service, and easy access—what more could a hungry guy in a wheelchair ask for? If you’re in the area and craving wings, this spot’s worth the stop. I give this spot an overall rating of 9.1/10.
I loved Wingstop. I keep going back expecting better. I’ve gone to multiple locations around St.Louis. I guess I’m finally done, I’m tired is being disappointed. They give you options for well done and extra seasoning. It is never well done and very rarely do you get extra seasoning. Just sell me the lemon pepper seasoning and fries seasoning. It’s not worth the money to have your order wrong every time.
I waited almost 30 minutes for a chicken sandwhich. This location is horrible. Do not come here.
Atmosphere: 3
Food: 2
Service: 1
Pick up order . We live 3 minutes away , so no reason food should've cold . Wings were undercooked and not all wings had sauce on them when I asked for extra sauce , extra crispy. Fries were mushy and cold . Very disappointed
Food: 2
Cold food and terrible service.
Atmosphere: 1
Food: 1
Service: 1
I refuse to go back to this Wingstop. We go there twice a week @60.00 a visit. It sucks to order 10 wings extra cooked and they come out with blood inside and slimy. I believe there rushing through orders to get them out. Than when you check you bag before leaving, they can fulfill the full order. Can't keep paying for uncooked food and non complete orders You Guys Enjoy!!!
Food: 1
Service: 1
i found kaiden to be very nice and he even gave me mild sauce when i asked for it which was very nice. the food was also great. and all of the teens looked at me very nicely and were all very helpful! 10/10 experience.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Walked in at 10:33am left at 11:10am, Me and my mom ordered a 5pc tender and 5pc wing and waited 45 mins for it, the entire time we were waiting then cashier guy was just sitting in the far back on his phone, and the cooks were just standing there on their phones, 35 minutes of waiting the cook comes out with the bag of food and says "not going to lie but i forgot the chicken tenders" are you f kidding me?! We got a refund for the tenders but now our food was cold I highly suggest not coming here, go to a restaurant instead like buffalos or wild buffalo wings these kid workers are a joke. The cooks never washed their hands after touching their phones, the cashier's pants looked like they haven't been washed in years they were filthy looking.
Atmosphere: 1
Food: 1
Service: 1
the management and high ups of this establishment DO NOT care about their customers, staff, or anything else. they will hire felons who steal money from the registers and threaten staff AND customers, trash the entire store, leave raw chicken out over night and then serve it, there’s nothing they won’t do. they will punish you for speaking out about it, though. if you don’t want food poisoning I would suggest eating else where.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Side of Flavor
I'd give 0 if I could... My kids were so excited to finally try this location and it was awful. Cold over priced food and horrible customer service. Not worth it! Go anywhere else! Waste of $$$
Atmosphere: 1
Food: 1
Service: 1
Long wait for cold fries. This place has a bunch of lazy employees
Too long wait times for dashers. It's like they don't care at what speed they're moving in a fast food industry?
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