Zaxby's Chicken Fingers & Buffalo Wings

Incompetent management. Regularly gets product wrong. Avoid like the plague.

Atmosphere: 1

Food: 1

Service: 1

Great customer service

Atmosphere: 5

Food: 5

Service: 5

Every time I have went in there they either don’t go give a fork or when I order 6 fingers I get 4-5. That place is a joke. Their only prayer is Chic Fil A never comes. If they do that crap whole will close down. God it sucks

Atmosphere: 1

Food: 1

Service: 1

The food is always good 😊!!! The only problem is the cherry coke machine is always out in the Dining Area. Please 🥺 fill up the machine ' Cherry Coke is my favorite.

Atmosphere: 4

Food: 4

Service: 4

Best franchise around their Zaxbys are delicious and the staff amazing!!

Atmosphere: 5

Food: 5

Service: 5

Lucas is so awesome sauce

Atmosphere: 5

Food: 4

Service: 5

This Zaxbys is awful when doing a pick up order take the extra mile and go to the Riverstone Zaxby’s one exit up!

Service: 1

We always have an amazing experience here. The supervisor, Tiffany is truly a blessing to the community. Alex is such a cool guy. We love it here.

Atmosphere: 5

Food: 5

Service: 5

Service is hit or miss ranging from 1 to 5 stars. Food is usually good.

Atmosphere: 3

Food: 4

Service: 3

I stopped in the drive thru here today in my way to a client meeting. My intention was to grab my food to eat when I got to my destination nearby.

First problem was the drive thru. Or the speed of it. They were taking an order, and making the next person in line wait until the order before it was complete and dispensed before taking the next order. This is not only inefficient, but when there's 3-4 people in line, it's just dumb. More than 1 person gave up and got out of line before I finally placed my own order.

As I ordered, the order taker continually interrupted me. Annoying, but she wanted to do things her way aleven if it meant coming off as rude. I placed my simple order, along with a request for a my drink with no ice. She repeated twice no ice. And then seem confused when I confirmed I wanted the coke slaw that comes with the meal.

I pulled forward and paid. Then all of my stuff came out. As she handed it to me, I told her I had asked for my drink with no ice, and asked for a fork for the coke slaw. She ignored me and walked away. She was busy taking the next order and seemed to just dismiss me as done. I sat and waited a good minute and she never returned. Now that I was pushing the possibility of being on time, I reluctantly left. Ice in my drink, and no fork for my coleslaw.

Sad to see where customer service is headed nowadays. Next time when I'm in this area, I'll grab food someplace else.

Atmosphere: 2

Food: 3

Service: 1

I’m unsure of the names but the entire crew who was working At 2:45 PM February 17 is absolutely incredible. Nothing was missed. They asked me questions that I’ve never been asked from a Zaxby’s before service is beyond incredible. Food was perfect. I would drive 45 minutes out of my way just to come back to this specific Zaxbys alone just because of the crew working I’ve never felt like family in a fast food restaurant before until today.

Atmosphere: 5

Food: 5

Service: 5

Everything was great except the fries. I don't know what has happened to zaxbys but the fries always look and taste like they are leftovers from the previous day.

Atmosphere: 5

Food: 2

Service: 5

Kid-friendliness: good choice of kids menu for the kiddies

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Tenders with French Fries

The girl with the broke back/ back brace on was excellent, she is the reason I come back to this location. I literally pass two other locations on my way here! Awesome Job Tiffany! 1-10 I give you a 20 😁

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cobb Salad, Chicken Tenders with French Fries

Great food, great service.

Atmosphere: 5

Food: 5

Service: 5