Been a customer here for years. As an outside observer, here’s what I see. The prices have sky rocketed in the name of inflation. The service is not good. At all. The food most times is lukewarm or worse. Selection isn’t what it used to be. The biggest turn off for me is 2 things. The pettiness. The 5.00 for waste? Yeah, I don’t think so. Especially when the food is below quality expectations. Can we get some of our money back if the food quality is poor? (Crickets) The other is the cleanliness of the place. It’s unreal how dirty the place is. How filthy the curtain separating the lobby from the back is from hands touching it. I have t been there in a while because there are better choices like YOKI in Oxford or M&J in Carrollton.
Chuck
First of all $20 a person is ridiculous. Second, the food was terrible. I've eaten at many Chinese restaurants much better.
Mika Colon
Went in at 5pm started noticing most the food I had selected was cold. The last buffet aisle all food was cold. Pans that held the food the was supposed to be hot were ice cold. Pointed it out to worker and she said oh yes all bad now work.(why would you put food out if it didn't work).Pointed the issue out to manager and she ignored me,stayed talking on her ear buds,took my plate dumped it and told me to get new food.
Tracy Mills
The best egg drop soup I've ever had
becky hester
Found metal in my honey chicken
Thomas Gillis
Great buffet.
Mike H
If you are going to have that ridiculous rule where you have to pay for whatever you don't eat, you should make sure the food is always top quality. Half of the time is great. The other half of the time it is garbage. Make real food and maybe people won't throw it away. Just a thought.
Atmosphere: 1
Food: 1
Service: 1
Cynthia Sweeting
First time visiting Big Bear and I will definitely be back! Everything looked fresh and food tasted amazing!
The food here is always amazing and the waiters are extremely polite and understanding. I've been going here for almost a year now, and the price is decently low compared to other restaurants. I highly recommend the chow mein, pepper chicken, egg drop soup, and the pot stickers.
Wheelchair accessibility: While the waiters always do their best to make accommodations for my wheelchair, it is semi hard to navigate around inside. Though, this is more of a fault of the building itself.
They have an easy to get up ramp with 2 disabled parking spaces. Getting through the door is challenging alone and there's no accessible sidewalk access. If you're coming from it you'll have to go through the parking lot.
Just don’t.
Always a very nice selection on the bar
Been a customer here for years. As an outside observer, here’s what I see. The prices have sky rocketed in the name of inflation. The service is not good. At all. The food most times is lukewarm or worse. Selection isn’t what it used to be. The biggest turn off for me is 2 things. The pettiness. The 5.00 for waste? Yeah, I don’t think so. Especially when the food is below quality expectations. Can we get some of our money back if the food quality is poor? (Crickets)
The other is the cleanliness of the place. It’s unreal how dirty the place is. How filthy the curtain separating the lobby from the back is from hands touching it. I have t been there in a while because there are better choices like YOKI in Oxford or M&J in Carrollton.
First of all $20 a person is ridiculous. Second, the food was terrible. I've eaten at many Chinese restaurants much better.
Went in at 5pm started noticing most the food I had selected was cold. The last buffet aisle all food was cold. Pans that held the food the was supposed to be hot were ice cold. Pointed it out to worker and she said oh yes all bad now work.(why would you put food out if it didn't work).Pointed the issue out to manager and she ignored me,stayed talking on her ear buds,took my plate dumped it and told me to get new food.
The best egg drop soup I've ever had
Found metal in my honey chicken
Great buffet.
If you are going to have that ridiculous rule where you have to pay for whatever you don't eat, you should make sure the food is always top quality. Half of the time is great. The other half of the time it is garbage. Make real food and maybe people won't throw it away. Just a thought.
Atmosphere: 1
Food: 1
Service: 1
First time visiting Big Bear and I will definitely be back! Everything looked fresh and food tasted amazing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Teriyaki Chicken, Orange Chicken, Crab Rangoon
Restaurantji Recommends
Not very impressed. Sushi bar was slack. Nothing like the pics. Food was decent.
Atmosphere: 2
Food: 3
Service: 2
Everything was great! The crawfish are seasoned to perfection and so juicy!
Atmosphere: 5
Food: 5
Recommended dishes: Fried Rice, Chicken Wings, Fried Shrimp, Seafood
The food here is always amazing and the waiters are extremely polite and understanding. I've been going here for almost a year now, and the price is decently low compared to other restaurants. I highly recommend the chow mein, pepper chicken, egg drop soup, and the pot stickers.
Wheelchair accessibility: While the waiters always do their best to make accommodations for my wheelchair, it is semi hard to navigate around inside. Though, this is more of a fault of the building itself.
They have an easy to get up ramp with 2 disabled parking spaces. Getting through the door is challenging alone and there's no accessible sidewalk access. If you're coming from it you'll have to go through the parking lot.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Egg Drop Soup, Chicken Wings, Fried Shrimp, Pepper Chicken
Clean and nice place and great food
Atmosphere: 4
Food: 5
Service: 5
Food was awesome and there were lots of choices. Both me and my Husband loved it and would definitely recommend it!
Atmosphere: 5
Food: 5
Service: 3
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