Nasty place, trash cans overflowing, food prep line is absolutely nasty. ,
Sharon Shrump
Went there for take out. When I got home to eat, the chips were very stale. Kinda rubbery. Disappointing to not have the chips with meal. Husband couldn't eat his either.
vergie b
First time visiting this location found hair/bug in my food been trying to get in contact with someone at the store
Emmanuel Bullock
Don’tdoor dash bc they obviously can’t read in there & they selfish with the meat when you do I order half chicken half steak with an extra chicken bc I know they selfish with the mean & literally just ate a half the burrito with manly rice& beans decide to unwap the rest and see if meat even in it and here what I get …I won’t be DoorDash ain’t 💯
joy lu
Should I eat it or not? ? I didn't get a receipt! How can I complain?
Aaron Sprague
First customer of the day yet every single table and the floor was already dirty! Stood at the counter for several minutes without any one acknowledging our presence. Completely disgraceful, I will never be spending my money there again!
Courtney Sprague
Every table was dirty and trash all over the floor only minutes after opening. Stood there waiting for the staff to acknowledge our presence but nope no one bothered to do their job. They just completely ignored us as we waited for someone to take our order. This place is ridiculous and won’t be getting another penny of my money.
H
Took over 45 minutes to stock the dining area with forks and napkins despite having only 1-2 people in line the entire time.
Mandy McCullough Revell
This location has the worst customer service and some of the worst employees! They did just send out some great coupons but intentionally had the bogo one expire two weeks before the rest of them…so annoying and then they wouldn’t honor it the next day. They wanted you to not be able to use it! Cashier asked the manager to honor it and she wouldn’t! Time before when we ate there, the manager was using the f-word over and over and my 10 year old was eating in there with me! I do like their food, but I won’t be going back anytime soon!
This location always seems to be out of something. I’m not sure if it’s an ordering issue on the store managers part or if it’s just the employees that don’t want to make more to stock back up on things needed throughout the shift. Tonight they were out of all types of meat except their pork. As someone who doesn’t eat pork, that left no option and it was pretty inconvenient to have to go somewhere else like Moes (which is disgusting)
Food: 1
Service: 1
Wanis El kabbaj
Great to have a chipotle in Carrollton. The food is good, as always with Chipotle. The counter is a bit of a mess. Everything is borderline dirty. The operation not as smooth as it should be.
Atmosphere: 3
Food: 5
Service: 3
M X R E O N
Short Hispanic lady argued with me and another employee about her charging me for extra rice when I asked for light rice and that’s what I got while she was arguing that my bowl had a lot of rice. I don’t recommend this location
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Burrito Bowl
David Collins
Staff was very quick to make my order and friendly to my kids as well. Restaurant was clean and picked up from any trash. Food was fresh, hot and well portioned. You get ur money worth.
Best fast food I have had in a while.
Nasty place, trash cans overflowing, food prep line is absolutely nasty. ,
Went there for take out. When I got home to eat, the chips were very stale. Kinda rubbery. Disappointing to not have the chips with meal. Husband couldn't eat his either.
First time visiting this location found hair/bug in my food been trying to get in contact with someone at the store
Don’tdoor dash bc they obviously can’t read in there & they selfish with the meat when you do I order half chicken half steak with an extra chicken bc I know they selfish with the mean & literally just ate a half the burrito with manly rice& beans decide to unwap the rest and see if meat even in it and here what I get …I won’t be DoorDash ain’t 💯
Should I eat it or not? ? I didn't get a receipt! How can I complain?
First customer of the day yet every single table and the floor was already dirty! Stood at the counter for several minutes without any one acknowledging our presence. Completely disgraceful, I will never be spending my money there again!
Every table was dirty and trash all over the floor only minutes after opening. Stood there waiting for the staff to acknowledge our presence but nope no one bothered to do their job. They just completely ignored us as we waited for someone to take our order. This place is ridiculous and won’t be getting another penny of my money.
Took over 45 minutes to stock the dining area with forks and napkins despite having only 1-2 people in line the entire time.
This location has the worst customer service and some of the worst employees! They did just send out some great coupons but intentionally had the bogo one expire two weeks before the rest of them…so annoying and then they wouldn’t honor it the next day. They wanted you to not be able to use it! Cashier asked the manager to honor it and she wouldn’t! Time before when we ate there, the manager was using the f-word over and over and my 10 year old was eating in there with me! I do like their food, but I won’t be going back anytime soon!
Restaurantji Recommends
Food made my stomach hurt 1st and 2nd time
Atmosphere: 1
Food: 1
Service: 1
This location always seems to be out of something. I’m not sure if it’s an ordering issue on the store managers part or if it’s just the employees that don’t want to make more to stock back up on things needed throughout the shift. Tonight they were out of all types of meat except their pork.
As someone who doesn’t eat pork, that left no option and it was pretty inconvenient to have to go somewhere else like Moes (which is disgusting)
Food: 1
Service: 1
Great to have a chipotle in Carrollton. The food is good, as always with Chipotle. The counter is a bit of a mess. Everything is borderline dirty. The operation not as smooth as it should be.
Atmosphere: 3
Food: 5
Service: 3
Short Hispanic lady argued with me and another employee about her charging me for extra rice when I asked for light rice and that’s what I got while she was arguing that my bowl had a lot of rice. I don’t recommend this location
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Burrito Bowl
Staff was very quick to make my order and friendly to my kids as well. Restaurant was clean and picked up from any trash. Food was fresh, hot and well portioned. You get ur money worth.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Bowl
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