Just meh. Steaks are always different sizes and always tough. I usually just order veggies.
Atmosphere: 3
Food: 3
Service: 2
Jackie
Food well seasoned, steak done right the first time and great service! I will definitely visit this location again.
Atmosphere: 5
Food: 5
Service: 5
Kiki Nunez
This was my first time at longhorn steakhouse and the experience was memorable to say the least, my family and I went there to celebrate my daughter's 21st birthday and the power went out not once but twice! The food was sub par...
Atmosphere: 4
Food: 4
Service: 4
Robert Morrison
Last curbside order, steak raw, lobster raw, asparagus tasted like cinnamon, and my sweet potato was shriveled up. That was an expensive plate of crap, thanks for nothing!
Food: 1
Service: 3
Michelle
I’m writing to express my deep frustration and disappointment regarding a recent experience with your restaurant that remains unresolved despite multiple attempts to contact you.
We placed a to-go order scheduled for pickup at 5:15 PM. However, our food was not ready until nearly 6:00 PM. When the food was finally brought out, I mentioned to the staff member that it felt cold. She admitted that it had been sitting for a while due to being short-staffed and handling everything alone.
I asked to speak with a manager but was told they refused to come out. I then called the restaurant and was informed the manager was on another call. I left my phone number but never received a call back.
When we arrived home, the food was completely cold. The steaks were overcooked, the mac & cheese noodles were crunchy and undercooked, and the sauce was cold. The quality of the meal was unacceptable, especially considering the total was $130.
After calling again to follow up, I was told by a hostess to stop calling. I have since reached out to corporate multiple times. The only response I’ve received is a single email offering a $50 gift card — which does not come close to covering the cost of the meal or addressing the poor experience.
I have requested multiple times to be contacted directly by someone from corporate to properly resolve this matter, and to date, I have received no further response.
I would appreciate a timely and respectful resolution, including a full refund for the meal. Please contact me directly.
Atmosphere: 1
Food: 1
Service: 1
Lakisha Anderson
The best steaks ever
Atmosphere: 5
Food: 5
Service: 5
Brandy Brackett
This was the best experience we have ever had at a Longhorns restaurant. The server was quick, polite and knowledgeable. Made great recommendations. But the food was the star of the show. It was melt-in-your mouth delicious. We could not help but overeat and almost made ourselves sick. Because it was just so good, but there was so much of it we just couldn't. To-go box for the win. The only downside was the restroom. The floors were super slippery and there was a dead water bug on the floor, which they had clearly just mopped around. The lady in front of me almost slipped and fell. There was also half of a loaf of bread on the floor near our table that no one got up. If they would have cleaned up a little better, I would have given this a perfect rating.
Atmosphere: 4
Food: 5
Service: 5
Jewell Reyes
Chocolate stampede is heaven! Made for 2 people. Enormous servings!
Atmosphere: 5
Food: 5
Service: 5
Beverly Jones
My waitress was nice and friendly. I ordered my food and it came out fresh and hot. Everything was good.
Atmosphere: 4
Food: 5
Service: 5
Janice Hardy
Our family came to honor my youngest grandson. He was killed in a motorcycle accident. We were honoring his 20th birthday. Our server was awesome but I can't remember her name. She had long blonde hair and was very nice. We were gonna get a piece of cake or something for dessert and everyone take a birthday bite but sadly we forgot. We were all emotional.
Our waiter I believe his name was Cody 5 stars the food runner don't know her name 5 stars the drinks MY MANGO LEMONADE!!!!! 5 STARS you know what lemme gon ahead and make me another reservation 😜 get me some more ribs n mango lemonade
Atmosphere: 5
Food: 5
Service: 5
Jodie Rollins
Great food and service but wait can be long.
Atmosphere: 4
Food: 4
Service: 4
jason burd
Our food was great and the server was amazing Romero was great. It makes your meal way better when u can joke around. Keep up the great work.
Atmosphere: 5
Food: 5
Service: 5
Vince Adams
Food was good. Our booth smelled funny. And the place was too packed. Oh, and it was very noisy.
Just meh. Steaks are always different sizes and always tough. I usually just order veggies.
Atmosphere: 3
Food: 3
Service: 2
Food well seasoned, steak done right the first time and great service! I will definitely visit this location again.
Atmosphere: 5
Food: 5
Service: 5
This was my first time at longhorn steakhouse and the experience was memorable to say the least, my family and I went there to celebrate my daughter's 21st birthday and the power went out not once but twice! The food was sub par...
Atmosphere: 4
Food: 4
Service: 4
Last curbside order, steak raw, lobster raw, asparagus tasted like cinnamon, and my sweet potato was shriveled up. That was an expensive plate of crap, thanks for nothing!
Food: 1
Service: 3
I’m writing to express my deep frustration and disappointment regarding a recent experience with your restaurant that remains unresolved despite multiple attempts to contact you.
We placed a to-go order scheduled for pickup at 5:15 PM. However, our food was not ready until nearly 6:00 PM. When the food was finally brought out, I mentioned to the staff member that it felt cold. She admitted that it had been sitting for a while due to being short-staffed and handling everything alone.
I asked to speak with a manager but was told they refused to come out. I then called the restaurant and was informed the manager was on another call. I left my phone number but never received a call back.
When we arrived home, the food was completely cold. The steaks were overcooked, the mac & cheese noodles were crunchy and undercooked, and the sauce was cold. The quality of the meal was unacceptable, especially considering the total was $130.
After calling again to follow up, I was told by a hostess to stop calling. I have since reached out to corporate multiple times. The only response I’ve received is a single email offering a $50 gift card — which does not come close to covering the cost of the meal or addressing the poor experience.
I have requested multiple times to be contacted directly by someone from corporate to properly resolve this matter, and to date, I have received no further response.
I would appreciate a timely and respectful resolution, including a full refund for the meal. Please contact me directly.
Atmosphere: 1
Food: 1
Service: 1
The best steaks ever
Atmosphere: 5
Food: 5
Service: 5
This was the best experience we have ever had at a Longhorns restaurant. The server was quick, polite and knowledgeable. Made great recommendations. But the food was the star of the show. It was melt-in-your mouth delicious. We could not help but overeat and almost made ourselves sick. Because it was just so good, but there was so much of it we just couldn't. To-go box for the win. The only downside was the restroom. The floors were super slippery and there was a dead water bug on the floor, which they had clearly just mopped around. The lady in front of me almost slipped and fell. There was also half of a loaf of bread on the floor near our table that no one got up. If they would have cleaned up a little better, I would have given this a perfect rating.
Atmosphere: 4
Food: 5
Service: 5
Chocolate stampede is heaven!
Made for 2 people.
Enormous servings!
Atmosphere: 5
Food: 5
Service: 5
My waitress was nice and friendly. I ordered my food and it came out fresh and hot. Everything was good.
Atmosphere: 4
Food: 5
Service: 5
Our family came to honor my youngest grandson. He was killed in a motorcycle accident. We were honoring his 20th birthday. Our server was awesome but I can't remember her name. She had long blonde hair and was very nice. We were gonna get a piece of cake or something for dessert and everyone take a birthday bite but sadly we forgot. We were all emotional.
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Our waiter I believe his name was Cody 5 stars the food runner don't know her name 5 stars the drinks MY MANGO LEMONADE!!!!! 5 STARS you know what lemme gon ahead and make me another reservation 😜 get me some more ribs n mango lemonade
Atmosphere: 5
Food: 5
Service: 5
Great food and service but wait can be long.
Atmosphere: 4
Food: 4
Service: 4
Our food was great and the server was amazing Romero was great. It makes your meal way better when u can joke around. Keep up the great work.
Atmosphere: 5
Food: 5
Service: 5
Food was good. Our booth smelled funny. And the place was too packed. Oh, and it was very noisy.
Atmosphere: 2
Food: 4
Service: 3
Great steaks.
Atmosphere: 4
Food: 5
Service: 4
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