Was my go to lunch spot but went today and the taco tasted like chalk the guy at the window was rude and I think they put something in my food. I don't know what I did to them but that was the worst tasting thing I ever put in my mouth. Will never go back to this place stay away
Food: 1
Service: 1
Justin Brackett
Girl at drive through had an attitude. Never said one word and just forced drink and food out the window. Didn’t even reply when I said thanks. These restaurants need to fire these lazy employees that don’t appreciate their job.
Atmosphere: 1
Gio Torres
At first one of the employees acted like they didn’t know what they were doing, after me and my girlfriend had to repeat our names to them over and over one of the managers got an attitude with my girlfriend. I got home and my taco shell was completely cracked in half and I had to use the wrapper to eat it. If the taco shell is cracked you’re supposed to throw it away, not use it.
Atmosphere: 2
Food: 1
Service: 1
Vincent Skipper
There was a minor mess up on the burrito (they forgot to grill it) and they were out of the freeze that I paid for online but they were very friendly, professional and happy to correct the issue and the food was good. We all make mistakes. The willingness to correct them is what made customers loyal in the past, not perfection.
Atmosphere: 5
Food: 5
Service: 5
James Couch
This Taco Bell ALWAYS gets something wrong, there is like a 70% chance that they will always get something wrong with your order, idk what’s wrong with the workers but they are not good at their job and need retraining
Autumn Cook
Brian was the best Taco Bell Worker EVER🤘Food came out quick and he was very communicative at the window!
Atmosphere: 5
Food: 5
Service: 5
Kaleb Lonsdale
Literally the best Taco Bell I have ever been to! Had an issue with my order and the employees remade the entire order and gave me a coupon for my next visit. Super super special shout out to Kalen(sorry if I misspelt your name) who was incredible and made me feel genuinely seen and taken care of! Again the best Taco Bell I have ever been to!
Atmosphere: 5
Food: 5
Service: 5
Troy Woody
Picking two separate orders and the lobby doors were locked in the middle of the day and had to go through drive through twice to get our order
Ace Crews
Very lazy. Need a mobile order to get food with no line . Worst chain in Carrollton.
Earlier today, I ended up getting the wrong order and they were so sweet and fixed it right away! This is definitely the best Taco Bell in Carrollton. I’ve had issues with the other Taco Bell’s, but I always get good customer service here.
Taveun Brown (Tay)
I ordered a strawberry dream freeze, steak garlic nacho fries, chicken al pastor burrito but they ran out of fries, rice, and strawberry freeze so what I got is a burrito with no rice, a freeze that not even a dream freeze nor strawberry, no garlic fries, and yet they also charge me for a bean burrito I didn’t order nor got. I love Taco Bell but I’m very disappointed
Ryan DAY
Got my food order completely wrong. Your job is simple and can't even get it right. 0 Stars
jessica Johnston
Ok but to expensive to eat tacos nowdays
Shelby Sellers
Our experience was absolutely awful! We were headed home from Alabama, 15 minutes away from this restaurant I placed a mobile order so we could just pull through and get it. We pull up and they said we have to wait another 20 minutes. It’s FAST food. That’s the point. For it to be fast. I paid for sour cream to be added to one of our soft tacos, we didn’t get sour cream so that money was wasted. I got a veggie bowl, added chicken and refried beans because I don’t like the cantina chicken. They gave me the cantina chicken instead of regular chicken that I ordered ON PURPOSE, and I couldn’t even eat my bowl because the chicken was everywhere in little pieces and the pieces of chicken could break a tooth they were so hard. DO BETTER!!! About $13 of our $32 order was completely wasted.
Was my go to lunch spot but went today and the taco tasted like chalk the guy at the window was rude and I think they put something in my food. I don't know what I did to them but that was the worst tasting thing I ever put in my mouth. Will never go back to this place stay away
Food: 1
Service: 1
Girl at drive through had an attitude. Never said one word and just forced drink and food out the window. Didn’t even reply when I said thanks. These restaurants need to fire these lazy employees that don’t appreciate their job.
Atmosphere: 1
At first one of the employees acted like they didn’t know what they were doing, after me and my girlfriend had to repeat our names to them over and over one of the managers got an attitude with my girlfriend. I got home and my taco shell was completely cracked in half and I had to use the wrapper to eat it. If the taco shell is cracked you’re supposed to throw it away, not use it.
Atmosphere: 2
Food: 1
Service: 1
There was a minor mess up on the burrito (they forgot to grill it) and they were out of the freeze that I paid for online but they were very friendly, professional and happy to correct the issue and the food was good. We all make mistakes. The willingness to correct them is what made customers loyal in the past, not perfection.
Atmosphere: 5
Food: 5
Service: 5
This Taco Bell ALWAYS gets something wrong, there is like a 70% chance that they will always get something wrong with your order, idk what’s wrong with the workers but they are not good at their job and need retraining
Brian was the best Taco Bell Worker EVER🤘Food came out quick and he was very communicative at the window!
Atmosphere: 5
Food: 5
Service: 5
Literally the best Taco Bell I have ever been to! Had an issue with my order and the employees remade the entire order and gave me a coupon for my next visit. Super super special shout out to Kalen(sorry if I misspelt your name) who was incredible and made me feel genuinely seen and taken care of! Again the best Taco Bell I have ever been to!
Atmosphere: 5
Food: 5
Service: 5
Picking two separate orders and the lobby doors were locked in the middle of the day and had to go through drive through twice to get our order
Very lazy. Need a mobile order to get food with no line . Worst chain in Carrollton.
Great food, and fast service
Restaurantji Recommends
Earlier today, I ended up getting the wrong order and they were so sweet and fixed it right away! This is definitely the best Taco Bell in Carrollton. I’ve had issues with the other Taco Bell’s, but I always get good customer service here.
I ordered a strawberry dream freeze, steak garlic nacho fries, chicken al pastor burrito but they ran out of fries, rice, and strawberry freeze so what I got is a burrito with no rice, a freeze that not even a dream freeze nor strawberry, no garlic fries, and yet they also charge me for a bean burrito I didn’t order nor got. I love Taco Bell but I’m very disappointed
Got my food order completely wrong. Your job is simple and can't even get it right. 0 Stars
Ok but to expensive to eat tacos nowdays
Our experience was absolutely awful! We were headed home from Alabama, 15 minutes away from this restaurant I placed a mobile order so we could just pull through and get it. We pull up and they said we have to wait another 20 minutes. It’s FAST food. That’s the point. For it to be fast. I paid for sour cream to be added to one of our soft tacos, we didn’t get sour cream so that money was wasted. I got a veggie bowl, added chicken and refried beans because I don’t like the cantina chicken. They gave me the cantina chicken instead of regular chicken that I ordered ON PURPOSE, and I couldn’t even eat my bowl because the chicken was everywhere in little pieces and the pieces of chicken could break a tooth they were so hard. DO BETTER!!! About $13 of our $32 order was completely wasted.
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