Tropical Smoothie Cafe

Really good

Atmosphere: 5

Food: 5

Service: 5

My Buffalo chicken wrap was very good, loved the Nutella Acai bowl. It was excellent however I didn’t care for my smoothie, like drinking frozen water, been like that last few times I’ve ordered one. I haven’t been here for a while because my orders were getting messed up and it was extremely difficult to get it fixed or refunded and they never did anything to correct it anyway. While the food may be good, it’s getting my order wrong and the well watered down smoothies that will keep me away, sry. It used to be great, but not now :(

Atmosphere: 3

Food: 3

Service: 3

I like the bowls and smoothies. It’s the greeting and the flatness of some of the workers. It doesn’t feel like a spot where the customer service is welcoming. I can say I like the speedy return on my order. It just felt like the workers wanted to get your order and be done.

The food is absolutely outstanding and delicious. It was tonight and only two employees were working. However what would seem to be two employees struggling to keep customers up would turn into them providing amazing and outstanding customer service. The man who passed out the menus was extremely hard working and he had a chill attitude and so with the women taking my order. The man worked on my Peanut Butter Cup smoothie while the woman in the counter worked on making my burrito and giving me a pack of Ma. Vicky Chips. The burrito I got was a Caribbean Jerk and it was spicy tangy but delicious. The smoothie wasn't all that smooth but the taste was delicious. The chips are always a hit and the atmosphere here is great. Clean bathrooms and courteous service! I will come back here again.

came in to eat and Ava and Haley were both very sweet and had great customer service ! very nice girls

Very nice yogurt bowl

Atmosphere: 3

Food: 5

Service: 3

The employees are very hard to understand I’m not sure if there was a language barrier but they we’re very nice. My fruit bowl had a hair in it, and when I called the establishment it was difficult communicating my concerns.

Atmosphere: 4

Food: 2

Service: 2

The wraps are the truth, say less cause my mother said don't talk with you mouth full! ?

Atmosphere: 5

Food: 5

Service: 5

Met the owner . Seems to be a nice guy. Always helpful & consistent with product

Atmosphere: 5

Food: 5

Service: 5

I love love love the service and the detox island green smoothie!!! Its a super food and it's delicious...so good.

Atmosphere: 5

Food: 5

Service: 5

Got a banana strawberry smoothie. Very good. I want to go back and try their food.

Atmosphere: 5

Service: 5

The people here have always been kind, friendly, and optimistic. I used to bike here and the ladies are always so sweet.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Peanut Butter Cup and Pomegranate Smoothies

The location is convenient while doing my regular shopping. The store is always nice and clean. The staff is friendly. The gentleman overheard me telling another customer that I wished to try the kiwi quencher, but had my reservations. He was coincidentally making one for another customer and provided me a sample from the leftover blended mix. It's one of my new favorites.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chipotle Chicken Club, Kiwi Quencher

To Whom This May Concern:Good Afternoon,I recently visited the Tropical Smoothie Cafe in Carrollton, GA and the experience was less than a memorable one. I placed an order for a strawberry, banana smoothie and the consistency was thick and the flavor was bland. Despite how poor in quality my smoothie was, the speed of service was disappointing. This is by no means the current staffs fault, but management. There are a number of reviews that echo my sentiments of poor quality food and speed of service. This business is short staffed and has a ridiculous policy; because I was dissatisfied with my smoothie, I requested a refund and staff explained they are unable to do so, due to the manager not being present. This is problematic for prospective customers. Though the kind staff apologized for the inconvenience and attempted to resolve the issue. It still left me in disbelief they can keep your money despite the dissatisfaction you have been met by. Horrible business practice, and I’m going to share this experience with the better business bureau as well.

Atmosphere: 4

Food: 1

Service: 1

Good food, great smoothies! Very large size at a reasonable price.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Chipotle Chicken Club, Santa Fe Chicken 'Dilla, Blimey Limey, Jalapeño Corn