Stopped to get coffee for the office and they were dismissive and seemed in a rush to close the window—shutting the door before I even had a chance to finish my order. Very disappointing service.
Thomas Taylor
The coffee here was great! We ordered 4 adult drinks and 3 drinks for our grandkids with no espresso and the drinks were outstanding. Great service too she had all the drinks made in just few minutes and got us on our way! The only reason I didn't give 5 stars is because she was out of large cups and I had to order 2 so id have a large.
Atmosphere: 5
Service: 5
Valerie E
They have THE BEST tasting coffee in Polk county! Great prices too!
Atmosphere: 5
Service: 5
Kaitlin
Best cold brew ever.
Atmosphere: 5
Food: 5
Service: 5
Shelby Bays
The is such a cute little coffee shop! I had a lot of questions and the barista was so helpful! I got an iced matcha with a pump of lavender syrup and I highly recommend it! The cheese danish warmed up was super delicious as well!
Atmosphere: 5
Food: 5
Service: 5
Autumn Bagwell
Waited about 15 minutes for our coffees to be made. My hot latte was iced. My sister's frozen coffee was YELLOW no brown at all. What kind of coffee is yellow?! My sister went back in to get mine to remake. Was out in about two minutes. I thought that was quick thank goodness I tasted the coffee. Coffee was not coffee. Hot water. Disgusting. She most likely heated the iced coffee that wad originally made or something! So I go back and told her I don't know what she done to my coffee that it wasn't coffee. Then got rude at me and to say she didnt do anything to my coffee when she was the only one there taking and making orders! Then she said she can't do a refund for the coffees and I told her she had two chances to make my coffee. I wanted that refund. She rolled her eyes at me and shut the window grabbed the money for the refund. Most terrible experience. My sister and I will not be returning. Thanks to ellianos for always getting my coffee right and in a timely and frienly manner.
Whoever the lady was working today will ruin your business sanity.
Atmosphere: 1
Food: 1
Service: 1
Jeanine Walther
Iced dark chocolate with pumpkin 😍 Yum 😋 Perfect fall combo
Atmosphere: 5
Food: 5
Service: 5
Aaron Weiss
Great lil coffeeshop, not too far from CHS. If you're ever in the area check it out!
Dietary restrictions: Plenty of plant based milk options!
Atmosphere: 5
Service: 5
River Buchanan
The number one problem I have consistantly seen everytime I come in is how dirty some things are. (Honestly it could just be me I have a detailed eye so sometimes I just notice things other ppl genuinly just don't care abt) As a customer whe. I walked up to the counter, I could see right away the fridge holding the milk looked quite dirty, as well as both the hand washing sink and front sink looked like they could use a good scrub. Other than some really dust spots in the customer area, everything else looked fine. The coffee is pretty good (I always come here in the cold seasons for hot chocolate) The customer service was otherwise really good and I'll continue to come here of course and I recommend experiencing it for yourself!
Atmosphere: 2
Food: 3
Service: 4
Richard Richard
A great way to judge a coffee shop is by the black coffee. It’s the best way to experience the quality of the bean and the shop.
Black coffee here tastes like hot water that was made with a coffee bean in the room. You can see the bottom of the cup.
My wife’s caramel macchiato tastes like warm milk.
Stopped to get coffee for the office and they were dismissive and seemed in a rush to close the window—shutting the door before I even had a chance to finish my order. Very disappointing service.
The coffee here was great! We ordered 4 adult drinks and 3 drinks for our grandkids with no espresso and the drinks were outstanding. Great service too she had all the drinks made in just few minutes and got us on our way! The only reason I didn't give 5 stars is because she was out of large cups and I had to order 2 so id have a large.
Atmosphere: 5
Service: 5
They have THE BEST tasting coffee in Polk county! Great prices too!
Atmosphere: 5
Service: 5
Best cold brew ever.
Atmosphere: 5
Food: 5
Service: 5
The is such a cute little coffee shop!
I had a lot of questions and the barista was so helpful! I got an iced matcha with a pump of lavender syrup and I highly recommend it!
The cheese danish warmed up was super delicious as well!
Atmosphere: 5
Food: 5
Service: 5
Waited about 15 minutes for our coffees to be made. My hot latte was iced. My sister's frozen coffee was YELLOW no brown at all. What kind of coffee is yellow?! My sister went back in to get mine to remake. Was out in about two minutes. I thought that was quick thank goodness I tasted the coffee. Coffee was not coffee. Hot water. Disgusting. She most likely heated the iced coffee that wad originally made or something! So I go back and told her I don't know what she done to my coffee that it wasn't coffee. Then got rude at me and to say she didnt do anything to my coffee when she was the only one there taking and making orders! Then she said she can't do a refund for the coffees and I told her she had two chances to make my coffee. I wanted that refund. She rolled her eyes at me and shut the window grabbed the money for the refund. Most terrible experience. My sister and I will not be returning. Thanks to ellianos for always getting my coffee right and in a timely and frienly manner.
Whoever the lady was working today will ruin your business sanity.
Atmosphere: 1
Food: 1
Service: 1
Iced dark chocolate with pumpkin 😍 Yum 😋 Perfect fall combo
Atmosphere: 5
Food: 5
Service: 5
Great lil coffeeshop, not too far from CHS. If you're ever in the area check it out!
Dietary restrictions: Plenty of plant based milk options!
Atmosphere: 5
Service: 5
The number one problem I have consistantly seen everytime I come in is how dirty some things are. (Honestly it could just be me I have a detailed eye so sometimes I just notice things other ppl genuinly just don't care abt)
As a customer whe. I walked up to the counter, I could see right away the fridge holding the milk looked quite dirty, as well as both the hand washing sink and front sink looked like they could use a good scrub. Other than some really dust spots in the customer area, everything else looked fine. The coffee is pretty good (I always come here in the cold seasons for hot chocolate)
The customer service was otherwise really good and I'll continue to come here of course and I recommend experiencing it for yourself!
Atmosphere: 2
Food: 3
Service: 4
A great way to judge a coffee shop is by the black coffee. It’s the best way to experience the quality of the bean and the shop.
Black coffee here tastes like hot water that was made with a coffee bean in the room. You can see the bottom of the cup.
My wife’s caramel macchiato tastes like warm milk.
Would never recommend this coffee shop.
Atmosphere: 1
Food: 1
Service: 4
Restaurantji Recommends
Great coffee shop! Nicole was super friendly and made a wonderful smoothie. Definitely stop by for a drink.
Atmosphere: 5
Food: 5
Service: 5
The service at Sanity is amazing! Special shoutout to one of the servers Anna for providing amazing service. The coffee there is also really good!
Atmosphere: 5
Food: 5
Service: 5
Great coffee house with an extensive but not overwhelming menu. Always served with a smile.
Atmosphere: 5
Food: 5
Service: 5
Great little coffee shop! Very neat and clean. Cheap too. I will definitely be stopping again.
Atmosphere: 5
Service: 5
Coffee was so good! The butterscotch is fantastic! Try the Butterbeer latte!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butterbeer Latte
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