Only disappointed because it was crowded and we had to sit at the bar, but everything else was great. 😊
Atmosphere: 3
Food: 5
Service: 5
Arianne McLean
Ask to sit in Dianna section at Waffle House Russell Pwky. She’s EVERYTHING!!!!
Ronnie Baker
The staff and mangers are super friendly and the food is always spot on. Michelle the manger is great and deliver great customer service. This restaurant is A1 clean.
Atmosphere: 5
Food: 5
Service: 5
A M
Overcharged me by seven dollars for breakfast meal I will not be back and I will be contacting corporate because she knew that she had overcharged me and the manager even confirmed that she overcharged me
Atmosphere: 1
Cesar Bernal
Amazing atmosphere the waiter and cooks were joking around singing some funny waffle house song food came out quick and super delicious. Jasmine our server was super sweet our son who is on the spectrum. True southern hospitality
Atmosphere: 5
Food: 5
Service: 5
Jimmy Roberts
Great service
Atmosphere: 5
Food: 5
Service: 5
Tiffany
Hands down the best Waffle House! Duke is a amazing cook and gets your order right everytime! Jasmine is a great waitress and always has a great attitude.
Atmosphere: 5
Food: 5
Service: 5
Alex Holt Sr.
Quit customer service my host is very quick and fast explain the menu food came out quick hot atmosphere is great Good talking People around you had a good time, Alex
Atmosphere: 5
Food: 4
Service: 5
Benjamin Brown
To the waitress who didn't take her perception. Stay home if you don't take them. You were overwhelmed. Cussing in front of the customers. You got all my orders wrong.
Atmosphere: 2
Food: 1
Service: 1
Donald Harpe
Great chicken sausage and over hard egg , on raisin toast. They need to get better cheese, that American cheese is not real cheese. You don't taste anything when eating it. I told told the waitress I didn't want cheese. The cook added it to my sandwich anyway. 🥪
Today was a long day and we just wanted to go to the waffle house but as soon as we arrived we noticed that the service was bad because our waitress ignored us for 15 to 20 minutes even though we were the only table in the restaurant, she also threw our cutlery at us, spilled our coffee since she served it in a rough manner, and almost burned myToday was a long day and we just wanted to go to the waffle house but as soon as we arrived we noticed that the service was bad because our waitress ignored us for 15 to 20 minutes even though we were the only table in the restaurant, she also threw our cutlery at us, spilled our coffee since she served it in a rough manner, and almost burned my friend's hand, and then she splashed water on us, which fell into our food and then insinuated that we insulted her just because we spoke Spanish, and in my opinion this was a little racist on her part, in addition to forgetting my friend's order causing us to leave without having enjoyed the food. this was a little racist on her part, in addition to forgetting my friend's order causing us to leave without having enjoyed the food.
Atmosphere: 1
Food: 1
Service: 1
Darren Jonas
Tonight I went to dinner with my friends expecting good service, my first time at this waffle house and a good dinner, however the customer service was very bad because one of the waitresses treated us badly, she took 15 to 20 minutes to serve us despite being the second table in the restaurant, without there being any other table in that place, in addition to throwing the cutlery at us, spilling the coffee and splashing us with water from the sink, after that treatment we decided to pay and leave a tip for the waitress despite this terrible treatment, in addition to that they forgot my friend's food.
Atmosphere: 1
Food: 3
Service: 1
John Aaron Granados Carrazco
I have eaten at this waffle house many times and this is the first time that the customer service has disappointed me, since one of the waitresses treated me and my friends very badly, since she threw the cutlery at us, served us the coffee in a brusque manner and splashed water on our food, with the excuse of washing something in the sink, she also blamed us for having insulted her when we did not do that, in addition to not wanting to serve us when we arrived having to wait around 15 to 20 minutes for customer service, and if you think we are lying you can find out on cameras.
Atmosphere: 1
Food: 4
Service: 1
Darrin Naylor
Jasmine & Victoria are awesome! Plus, our meal was Delicious and consistent,once again-GREAT COSTOMER SERVICE!
Atmosphere: 5
Food: 5
Service: 5
Maxine Kennedy
This time I regretted eating here. The food tasted as if the grill wasn't clean, the sausage had to be replaced and the server never came with the butter. Get it together waffle house crew and management. And btw, instead of a 10% surcharge on to-go orders, it increased to 20% to make up for the eggs being back to normal price. Did you really think we would connect the two?
Only disappointed because it was crowded and we had to sit at the bar, but everything else was great. 😊
Atmosphere: 3
Food: 5
Service: 5
Ask to sit in Dianna section at Waffle House Russell Pwky. She’s EVERYTHING!!!!
The staff and mangers are super friendly and the food is always spot on. Michelle the manger is great and deliver great customer service. This restaurant is A1 clean.
Atmosphere: 5
Food: 5
Service: 5
Overcharged me by seven dollars for breakfast meal I will not be back and I will be contacting corporate because she knew that she had overcharged me and the manager even confirmed that she overcharged me
Atmosphere: 1
Amazing atmosphere the waiter and cooks were joking around singing some funny waffle house song food came out quick and super delicious. Jasmine our server was super sweet our son who is on the spectrum. True southern hospitality
Atmosphere: 5
Food: 5
Service: 5
Great service
Atmosphere: 5
Food: 5
Service: 5
Hands down the best Waffle House! Duke is a amazing cook and gets your order right everytime! Jasmine is a great waitress and always has a great attitude.
Atmosphere: 5
Food: 5
Service: 5
Quit customer service my host is very quick and fast explain the menu food came out quick hot atmosphere is great Good talking People around you had a good time, Alex
Atmosphere: 5
Food: 4
Service: 5
To the waitress who didn't take her perception. Stay home if you don't take them. You were overwhelmed. Cussing in front of the customers. You got all my orders wrong.
Atmosphere: 2
Food: 1
Service: 1
Great chicken sausage and over hard egg , on raisin toast. They need to get better cheese, that American cheese is not real cheese. You don't taste anything when eating it. I told told the waitress I didn't want cheese. The cook added it to my sandwich anyway. 🥪
Atmosphere: 5
Food: 4
Service: 4
Restaurantji Recommends
Today was a long day and we just wanted to go to the waffle house but as soon as we arrived we noticed that the service was bad because our waitress ignored us for 15 to 20 minutes even though we were the only table in the restaurant, she also threw our cutlery at us, spilled our coffee since she served it in a rough manner, and almost burned myToday was a long day and we just wanted to go to the waffle house but as soon as we arrived we noticed that the service was bad because our waitress ignored us for 15 to 20 minutes even though we were the only table in the restaurant, she also threw our cutlery at us, spilled our coffee since she served it in a rough manner, and almost burned my friend's hand, and then she splashed water on us, which fell into our food and then insinuated that we insulted her just because we spoke Spanish, and in my opinion this was a little racist on her part, in addition to forgetting my friend's order causing us to leave without having enjoyed the food. this was a little racist on her part, in addition to forgetting my friend's order causing us to leave without having enjoyed the food.
Atmosphere: 1
Food: 1
Service: 1
Tonight I went to dinner with my friends expecting good service, my first time at this waffle house and a good dinner, however the customer service was very bad because one of the waitresses treated us badly, she took 15 to 20 minutes to serve us despite being the second table in the restaurant, without there being any other table in that place, in addition to throwing the cutlery at us, spilling the coffee and splashing us with water from the sink, after that treatment we decided to pay and leave a tip for the waitress despite this terrible treatment, in addition to that they forgot my friend's food.
Atmosphere: 1
Food: 3
Service: 1
I have eaten at this waffle house many times and this is the first time that the customer service has disappointed me, since one of the waitresses treated me and my friends very badly, since she threw the cutlery at us, served us the coffee in a brusque manner and splashed water on our food, with the excuse of washing something in the sink, she also blamed us for having insulted her when we did not do that, in addition to not wanting to serve us when we arrived having to wait around 15 to 20 minutes for customer service, and if you think we are lying you can find out on cameras.
Atmosphere: 1
Food: 4
Service: 1
Jasmine & Victoria are awesome! Plus, our meal was Delicious and consistent,once again-GREAT COSTOMER SERVICE!
Atmosphere: 5
Food: 5
Service: 5
This time I regretted eating here. The food tasted as if the grill wasn't clean, the sausage had to be replaced and the server never came with the butter. Get it together waffle house crew and management. And btw, instead of a 10% surcharge on to-go orders, it increased to 20% to make up for the eggs being back to normal price. Did you really think we would connect the two?
Atmosphere: 1
Food: 1
Service: 1
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