Worst experience I’ve had in a long time i always get a trenta refresher with no ice for years now and it’s always filled to the brim and they tried to tell me it’s corporate 😂 very funny when I get this all the time and have never had any issues at any other do not waste your time go to food city where they treat you right and don’t give attitude cause your there
Atmosphere: 1
Food: 1
Service: 1
Hope Rogers
I don’t know what happened to this Starbucks as it used to be my go to for a quick coffee/tea but 2 times in one week my order was wrong. The first time I asked for no “fruit” in the refreshers and then I had my husband go the next day for a “iced green tea lemonade” and they give him an iced matcha tea lemonade. Green tea and matcha green tea are VERY different in color and consistency, if there’s any confusion they need to ask for clarification. I guess that’s my fault for not going myself because even he thought it was a weird color drink when he got it….I hate complaining but when it’s two times in a row and money thrown away, it’s frustrating. Hopefully they can pay more attention and get the drinks right in the future.
Kristin Korter
The customer service here is horrible. They are always rude and act like I'm bothering them by just being a customer. Food city location is amazing and I never have issues there.
Atmosphere: 1
Food: 2
Service: 1
Phillica Olive
Savannah and Velma are the best
Atmosphere: 5
Food: 5
Service: 5
Danny Plumley
Great place very nice and hard workers
Atmosphere: 5
Food: 5
Service: 5
Chrissy Ball
Every other starbucks location I go to will let you customize drinks consistently. This one depends on the staff on shift. Some will just let you customize. Some will say you can & then make it to the standard recipe anyway, even if they charged for the customization already. Some will stand there and argue with you. Definitely won't be going back to this one. It's Kroger or Corporate owned stores for me from now on.
Atmosphere: 2
Food: 3
Service: 1
Desiree Cross
Always know what I want before even telling them. Thanks yall are
Atmosphere: 4
Food: 3
Service: 5
Nancy Stacey
I don't go to Starbucks, everything is way too expensive I'm not crazy about their coffee. Even though I do drink coffee every day
Samuel Johnson
Not a fan of big
Atmosphere: 2
Service: 4
Maria Arroyo
Very good coffee but the price is a little high for me
Girls are more focused on eating and drinking instead of serving customers. No respect either. Coffee taste terrible.
Food: 1
Service: 1
Tara White
I keep giving them chances, but today was my last visit at this location. The girls who working during the evening are loud, obnoxious and care more about their hair, (one ran her hands thru her hair before grabbing the customers cup, no washing of the hands) their phones and talking amongst each other than making drinks in a timely manner. They seem to have some growing up left to do.
Tracy McAtee
Fast and convient. Wish this location would add mobile orders and the ability to scan gift card codes.
Worst experience I’ve had in a long time i always get a trenta refresher with no ice for years now and it’s always filled to the brim and they tried to tell me it’s corporate 😂 very funny when I get this all the time and have never had any issues at any other do not waste your time go to food city where they treat you right and don’t give attitude cause your there
Atmosphere: 1
Food: 1
Service: 1
I don’t know what happened to this Starbucks as it used to be my go to for a quick coffee/tea but 2 times in one week my order was wrong. The first time I asked for no “fruit” in the refreshers and then I had my husband go the next day for a “iced green tea lemonade” and they give him an iced matcha tea lemonade. Green tea and matcha green tea are VERY different in color and consistency, if there’s any confusion they need to ask for clarification. I guess that’s my fault for not going myself because even he thought it was a weird color drink when he got it….I hate complaining but when it’s two times in a row and money thrown away, it’s frustrating. Hopefully they can pay more attention and get the drinks right in the future.
The customer service here is horrible. They are always rude and act like I'm bothering them by just being a customer.
Food city location is amazing and I never have issues there.
Atmosphere: 1
Food: 2
Service: 1
Savannah and Velma are the best
Atmosphere: 5
Food: 5
Service: 5
Great place very nice and hard workers
Atmosphere: 5
Food: 5
Service: 5
Every other starbucks location I go to will let you customize drinks consistently. This one depends on the staff on shift. Some will just let you customize. Some will say you can & then make it to the standard recipe anyway, even if they charged for the customization already. Some will stand there and argue with you. Definitely won't be going back to this one. It's Kroger or Corporate owned stores for me from now on.
Atmosphere: 2
Food: 3
Service: 1
Always know what I want before even telling them. Thanks yall are
Atmosphere: 4
Food: 3
Service: 5
I don't go to Starbucks, everything is way too expensive I'm not crazy about their coffee. Even though I do drink coffee every day
Not a fan of big
Atmosphere: 2
Service: 4
Very good coffee but the price is a little high for me
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Girls are more focused on eating and drinking instead of serving customers. No respect either. Coffee taste terrible.
Food: 1
Service: 1
I keep giving them chances, but today was my last visit at this location. The girls who working during the evening are loud, obnoxious and care more about their hair, (one ran her hands thru her hair before grabbing the customers cup, no washing of the hands) their phones and talking amongst each other than making drinks in a timely manner. They seem to have some growing up left to do.
Fast and convient. Wish this location would add mobile orders and the ability to scan gift card codes.
Atmosphere: 4
Food: 5
Service: 5
Never again. Not even if it was free.
Atmosphere: 1
Food: 1
Service: 1
Coffee
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