service is lacking.. probably understaffed.. could not get any help at the front counter so we left.
Atmosphere: 3
Food: 4
Service: 2
David Funderburk
It's what you expect from McDonald's.
Atmosphere: 3
Food: 3
Service: 3
Dennis Nixon
Friendly staff
Atmosphere: 5
Food: 5
Service: 5
Cameron Alligood
I eat here a lot but the past few times i have been disappointed, last time the manager was rude this time the food was cold / thrown together, & the cashier was rude to other customers saying it wasn’t his problem the woman’s restroom was dirty & was arguing with the 2 young ladies that was complaining about it
Atmosphere: 1
Food: 1
Service: 1
Jeffery Dale
Just takes for ever seems like but best fast food restaurant around cleveland
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, French Fries, Big Mac, Hamburger, Mcdouble
Brandon Arnold
The service at this McDonald's is subpar at the best! They should go ahead and put robotic machinery in there doing everything, be about the same level of help u get now! Really need to work on their customer service skills!!
Atmosphere: 1
Food: 3
Service: 1
Tommy Joe Alligood
Manager on duty was very rude to staff and customers
Atmosphere: 2
Food: 4
Service: 2
Dkb Hunnicutt ,benn
Very good service nice cashier
Atmosphere: 5
Food: 3
Service: 5
Cory Wildes
I don't know what has happened to this location but the past 6 months has been horrible. I shouldn't have to pull into a drive through lane for anything with the exception of a cooked to order quarter pounder. I shouldn't have to pull up to the cross walk and wait 15 minutes for a steak bagel. I shouldn't have to wait 15 min in the drive through for x2 5 dollar McDouble meals....but yet here we are. A drive through lane that moves every 5 minutes and bags of incomplete and or incorrect food orders.
Atmosphere: 3
Food: 2
Service: 1
Kiroshi
I want to complain that it takes a very long time to make an order here. It was in the evening, I was working part-time at Dordash, and then I went to this restaurant. I waited for my order for 30 minutes. The employees of this restaurant were constantly going somewhere to serve others. There were very few people, maybe five people, and I waited for my order for 30 minutes. The employees were constantly going somewhere. It’s unclear if someone asks something and other people leave. They come up and ask something. They are served first, but waiting 30 minutes for an order is too much. I will attach two photos of orders that I waited 30 minutes.
I decided to try the fish sandwich, haven't had that on a long time. Turns out,it's the most expensive thing on the menu!! When I opened the box it came in, it's the smallest thing on the menu!! Lol Don't recommend.
Atmosphere: 4
Food: 4
Service: 5
Chris Crawford
After a full day of traveling, we get home and order food on the McDonald’s app via Mcdelivery that is offered, our arrival time was 11 mins from 7:20pm at 8:00pm I called the McDonald’s and asked to speak to the manager, fortunately that was who answered after expressing my issue and concern I was then advised that there were no dashers to deliver, so I informed him that I would get dressed and be there to pick it up myself, I was not offered and apology or anything. When I picked the food up it was cold like it had been sitting for 30+ min, was absolutely horrible. My advice for the manager whom was managing the store on November 28th at 8pm, should of apologized and the store should not be offering the delivery service if there is no one to deliver and once this was realized by the manager and the fact that the food had been sitting for awhile, he should of offered an apology and at least the decency to take accountability and say that we will make sure that your order is hot and fresh when you arrive! I’m not looking for ANYTHING free, I’m looking for what I pay for with these inflated prices, a hot meal after a long day, but instead I got complete trash for food and inconsideration for service! The franchise owner should be very aware of the food and service that leaves the store they own.
Atmosphere: 1
Food: 1
Service: 1
Porsha Ivey
It was so gross in the bathroom that we decided against ordering food! The Sanitation grade is a 90! Not good enough for me
service is lacking.. probably understaffed.. could not get any help at the front counter so we left.
Atmosphere: 3
Food: 4
Service: 2
It's what you expect from McDonald's.
Atmosphere: 3
Food: 3
Service: 3
Friendly staff
Atmosphere: 5
Food: 5
Service: 5
I eat here a lot but the past few times i have been disappointed, last time the manager was rude this time the food was cold / thrown together, & the cashier was rude to other customers saying it wasn’t his problem the woman’s restroom was dirty & was arguing with the 2 young ladies that was complaining about it
Atmosphere: 1
Food: 1
Service: 1
Just takes for ever seems like but best fast food restaurant around cleveland
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, French Fries, Big Mac, Hamburger, Mcdouble
The service at this McDonald's is subpar at the best! They should go ahead and put robotic machinery in there doing everything, be about the same level of help u get now! Really need to work on their customer service skills!!
Atmosphere: 1
Food: 3
Service: 1
Manager on duty was very rude to staff and customers
Atmosphere: 2
Food: 4
Service: 2
Very good service nice cashier
Atmosphere: 5
Food: 3
Service: 5
I don't know what has happened to this location but the past 6 months has been horrible. I shouldn't have to pull into a drive through lane for anything with the exception of a cooked to order quarter pounder. I shouldn't have to pull up to the cross walk and wait 15 minutes for a steak bagel. I shouldn't have to wait 15 min in the drive through for x2 5 dollar McDouble meals....but yet here we are. A drive through lane that moves every 5 minutes and bags of incomplete and or incorrect food orders.
Atmosphere: 3
Food: 2
Service: 1
I want to complain that it takes a very long time to make an order here. It was in the evening, I was working part-time at Dordash, and then I went to this restaurant. I waited for my order for 30 minutes. The employees of this restaurant were constantly going somewhere to serve others. There were very few people, maybe five people, and I waited for my order for 30 minutes. The employees were constantly going somewhere. It’s unclear if someone asks something and other people leave. They come up and ask something. They are served first, but waiting 30 minutes for an order is too much. I will attach two photos of orders that I waited 30 minutes.
Service: 1
Restaurantji Recommends
I decided to try the fish sandwich, haven't had that on a long time. Turns out,it's the most expensive thing on the menu!! When I opened the box it came in, it's the smallest thing on the menu!! Lol
Don't recommend.
Atmosphere: 4
Food: 4
Service: 5
After a full day of traveling, we get home and order food on the McDonald’s app via Mcdelivery that is offered, our arrival time was 11 mins from 7:20pm at 8:00pm I called the McDonald’s and asked to speak to the manager, fortunately that was who answered after expressing my issue and concern I was then advised that there were no dashers to deliver, so I informed him that I would get dressed and be there to pick it up myself, I was not offered and apology or anything. When I picked the food up it was cold like it had been sitting for 30+ min, was absolutely horrible. My advice for the manager whom was managing the store on November 28th at 8pm, should of apologized and the store should not be offering the delivery service if there is no one to deliver and once this was realized by the manager and the fact that the food had been sitting for awhile, he should of offered an apology and at least the decency to take accountability and say that we will make sure that your order is hot and fresh when you arrive! I’m not looking for ANYTHING free, I’m looking for what I pay for with these inflated prices, a hot meal after a long day, but instead I got complete trash for food and inconsideration for service! The franchise owner should be very aware of the food and service that leaves the store they own.
Atmosphere: 1
Food: 1
Service: 1
It was so gross in the bathroom that we decided against ordering food! The Sanitation grade is a 90! Not good enough for me
Just a McDonald's
Atmosphere: 3
Food: 3
Service: 3
Staff was helpful and nice
Atmosphere: 4
Food: 4
Service: 5
Loading...