Rudest staff I have ever seen. Who refuses to give ketchup at a McDonald's? This One!
Service: 1
Ed Exley
The new electronic order system is useless
Atmosphere: 5
Food: 4
Service: 4
Gabe D
These kids are extremely unhelpful and the business is suffering for that everything is 10x slower and the costumer service is pathetic today sucked for them
Atmosphere: 1
Food: 1
Service: 1
Gary
It's a McDonalds
Atmosphere: 4
Food: 4
Service: 4
Brian Lacey
Avoid this place. Horrible disorganization. You WILL wait at least 20 minutes
Atmosphere: 1
Food: 1
Service: 1
Charlotte
WAITED 30min FOR A SNACK WRAP BURGER AND KIDS MEAL MY BABY IN THE BACK SCREMING THEN GOT THE FIOD THEY DINT EVEN GET THE ORDER RIGHT and people BEHIND US GOT FOOD LIKE HOW DON'T COME HERE! ðŸ˜
Atmosphere: 1
Food: 2
Service: 1
Matt Campbell
A lil crowded due to being hooked onto a gas station but overall a decent place.
Atmosphere: 4
Food: 4
Service: 4
James Combs
Horrible horrible place. Horrible service. Horrible time. Manager was a jack. Would give zero if I could
Atmosphere: 1
Food: 1
Service: 1
Jake Urmom
I ordered a single cheeseburger and mcflurry, waited 30 minutes when multiple people ordered after me and had received their food. Had to ask if my order was ready after over 30 minutes because it was said it was already given to me on the app so I asked and showed the receipt and the mcflurry was completely melted, and cheeseburger was ice cold. Worker was completely rude whenever I asked for my food, completely uncalled for and extremely disappointed considering it was a single cheeseburger and mcflurry.
Atmosphere: 1
Food: 1
Service: 1
Stephanie Earls
Ordered two chicken sandwiches and got two chicken sandwiches, two McDoubles, a small fry, and a 4 pc nugget. This time a mistake was in my favor!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac, Mcchicken, Mcdouble, Filet-O-Fish, World Famous Fries
We were leaving our AIRBNB from the outskirts of Clayton, passing through we stopped here for hashbrowns. I decided to add some burritos and a small frappe. My complaint is for the owners, not the employees that were working at this time. They were short staffed, very busy, and everyone was moving and doing something back there. Instead of drove through that was full, I went Inside, it was clear drive through was priority. The inside was full of about 10 families trying to order and waiting on food. No one to run register. So you have to order on the kiosk and pay, where it is almost impossible to get a refund back once paid. Everyone was complaining and upset. There was only one young boy running the food for to go orders and dining in tables. I waited 35 minutes for my order. My frappe was ready when I ordered it just sat back there. Was completely sweaty and melted. They keep all cups, condiments (ketchup etc.) and napkins in the back, so not only are you waiting for your food you are waiting for the runner to come back to you so you ask for what you need.. which could be anywhere from 5-10 minutes. The hashbrowns were fresh out of the grease, but the grease was dirty and needed to be changed so we couldn’t even eat the hashbrowns. The burritos I ordered (I get all the time from everywhere) was nothing but tortilla. One tiny scoop of filling and was tough to eat the tortilla.. I did receive my salsa without asking so I guess that’s a plus. It is the owner’s fault and problem that over 20 families that I know of, had an horrible experience here on Sunday morning. I see that it is Patel owned, which is fine, but they could do so much better. It is a McDonald’s in the middle of a busy tourist town on a Sunday where chic fil a down the road is closed, so of course they would be busy and the owners should have had their people prepared and ready.
Atmosphere: 1
Food: 1
Service: 1
Loranda Parcel
Food was good with the exception they forgot to put our fries in our order.
Food: 4
Service: 4
Caden Dickerson
They made me pull into spot 2 and I waited 40 minutes until I finally had to go inside and ask somebody to bring me my food. Place sux
Atmosphere: 1
Food: 1
Service: 1
Seonyea Choi
Order processing time is too slow when entering busy times. Orders are often missing. One to two menus are missing per order.
Rudest staff I have ever seen. Who refuses to give ketchup at a McDonald's? This One!
Service: 1
The new electronic order system is useless
Atmosphere: 5
Food: 4
Service: 4
These kids are extremely unhelpful and the business is suffering for that everything is 10x slower and the costumer service is pathetic today sucked for them
Atmosphere: 1
Food: 1
Service: 1
It's a McDonalds
Atmosphere: 4
Food: 4
Service: 4
Avoid this place. Horrible disorganization. You WILL wait at least 20 minutes
Atmosphere: 1
Food: 1
Service: 1
WAITED 30min FOR A SNACK WRAP BURGER AND KIDS MEAL MY BABY IN THE BACK SCREMING THEN GOT THE FIOD THEY DINT EVEN GET THE ORDER RIGHT and people BEHIND US GOT FOOD LIKE HOW DON'T COME HERE! ðŸ˜
Atmosphere: 1
Food: 2
Service: 1
A lil crowded due to being hooked onto a gas station but overall a decent place.
Atmosphere: 4
Food: 4
Service: 4
Horrible horrible place. Horrible service. Horrible time. Manager was a jack. Would give zero if I could
Atmosphere: 1
Food: 1
Service: 1
I ordered a single cheeseburger and mcflurry, waited 30 minutes when multiple people ordered after me and had received their food. Had to ask if my order was ready after over 30 minutes because it was said it was already given to me on the app so I asked and showed the receipt and the mcflurry was completely melted, and cheeseburger was ice cold. Worker was completely rude whenever I asked for my food, completely uncalled for and extremely disappointed considering it was a single cheeseburger and mcflurry.
Atmosphere: 1
Food: 1
Service: 1
Ordered two chicken sandwiches and got two chicken sandwiches, two McDoubles, a small fry, and a 4 pc nugget. This time a mistake was in my favor!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac, Mcchicken, Mcdouble, Filet-O-Fish, World Famous Fries
Restaurantji Recommends
We got 150 chicken nuggets
Atmosphere: 5
Food: 5
Service: 5
We were leaving our AIRBNB from the outskirts of Clayton, passing through we stopped here for hashbrowns. I decided to add some burritos and a small frappe. My complaint is for the owners, not the employees that were working at this time. They were short staffed, very busy, and everyone was moving and doing something back there. Instead of drove through that was full, I went Inside, it was clear drive through was priority. The inside was full of about 10 families trying to order and waiting on food. No one to run register. So you have to order on the kiosk and pay, where it is almost impossible to get a refund back once paid. Everyone was complaining and upset. There was only one young boy running the food for to go orders and dining in tables. I waited 35 minutes for my order. My frappe was ready when I ordered it just sat back there. Was completely sweaty and melted. They keep all cups, condiments (ketchup etc.) and napkins in the back, so not only are you waiting for your food you are waiting for the runner to come back to you so you ask for what you need.. which could be anywhere from 5-10 minutes. The hashbrowns were fresh out of the grease, but the grease was dirty and needed to be changed so we couldn’t even eat the hashbrowns. The burritos I ordered (I get all the time from everywhere) was nothing but tortilla. One tiny scoop of filling and was tough to eat the tortilla.. I did receive my salsa without asking so I guess that’s a plus. It is the owner’s fault and problem that over 20 families that I know of, had an horrible experience here on Sunday morning. I see that it is Patel owned, which is fine, but they could do so much better. It is a McDonald’s in the middle of a busy tourist town on a Sunday where chic fil a down the road is closed, so of course they would be busy and the owners should have had their people prepared and ready.
Atmosphere: 1
Food: 1
Service: 1
Food was good with the exception they forgot to put our fries in our order.
Food: 4
Service: 4
They made me pull into spot 2 and I waited 40 minutes until I finally had to go inside and ask somebody to bring me my food. Place sux
Atmosphere: 1
Food: 1
Service: 1
Order processing time is too slow when entering busy times. Orders are often missing. One to two menus are missing per order.
Atmosphere: 1
Food: 5
Service: 2
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