If I could give a zero, I would…Worst customer service…I ordered through the app and was notified through the tracker that it would be 45-50 minutes to receive my order…so when it was close to time for the pizza to arrive, I checked the tracker again…this time it said that it would be another hour because Papa John’s had turned the order over to Door Dash for delivery… I called the store to find out what was going on with the order and was told that my order was ready and they were just waitingon the driver… I was then put on eternal hold… I called back six other times and remained on hold anywhere from 4 to 11 minutes each time with no one ever coming on to answer the phone… All they would do was pick up the phone and put it back on hold… Had they answered the phone, I could’ve told them just to cancel my order, issue me a refund, and save the Door Dash driver a wasted delivery… Instead, I had to contact corporate and make a complaint…the DoorDash driver also arrived an hour later with the order that had been sitting under the heat lamp for an hour…I had to tell him to take the order back and tell them to issue me a refund… I am now waiting to hear back from corporate… I will order from Domino’s from now on because I have never had any issues with them, even though they don’t deliver all the way to our home we are more than willing to drive the short distance to meet the driver… I have deleted the Papa John’s app from my phone so that I am reminded not to order from them…
Service: 1
Tom Clay
Google Maps says it's dine in, but it's definitely not. Good pizza but not the best in town.
Atmosphere: 2
Food: 3
Service: 4
Laura Quarles
Friendly staff
Atmosphere: 5
Food: 5
Service: 5
CW Correll
Clean fast and fresh. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Donna Jones
The pineapple and ham pizza was the worst I've had corm Pappa johns. The crust, pineapple and the ham was tasteless . I am so disappointed at Pappa johns. They have always been good. But this one was crap. I should be comped another pizza.😥😢😠
Atmosphere: 5
Food: 1
Service: 5
k. f.
Pretty good as far as Papa John's goes. It's not perfect but it's pretty darn good. I wouldn't mind them working on their delivery being a little faster but I know they're doing what they can given that good drivers are hard to find.
Atmosphere: 4
Food: 4
Service: 4
derwin phillips
I'm always honest it is in my genes.everything that I personally experienced was great,I don't eat cheese except on pizza but I forgot to tell them easy on the cheese which was my fault,I will stay focused from now on when ordering but they asked for a review and that's mine,so don't let that keep you away,I never Blame my short comings on no one but myself,so there is your review.especially you people that love cheese.
Atmosphere: 5
Food: 5
Service: 5
Michael Reeves
Papa John's is great but you get what you pay for it it's a little bit more pricey than say Little Caesars but their Pizza is also not trash.
Wheelchair accessibility: It is wheelchair accessible.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Lovers Pizza
Jacqueline Watkins
We got a fantastic fresh pizza for great value here. Staff super friendly and efficient.
Great food, great service. Food was fresh and prepared fast. Conveniently located to other stores and eateries. Will make this one of our stops during our vacations in the North GA mountains.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza with Banana Peppers
Momma Dar Hoff
I’m local and decided to order some Papa’s for dinner. Had out of town guest and we were not pleased with the food at all. I had one piece of pizza and couldn’t eat anymore. People were nice but food was very blah tasting asked for light sauce and it had more than I cared to have on it. Pizza was definitely under cooked cheese wasn’t fully melted. Just not happy with the quality of the food. Quite disappointed.
Atmosphere: 3
Food: 1
Service: 2
Kimberly Coursey
Love the food and friendly service
Atmosphere: 5
Food: 5
Service: 5
Justin Brewster
Sad I paid money for this honestly, the service wasn’t any better I got criticized by the staff for ordering off DoorDash (I had a coupon).
Atmosphere: 1
Food: 1
Service: 1
JASON BENICK
I’m local and just want to warn you that this place is not where you want to order a pizza from. Delivery was at 2 hours when I decided to cancel and still have not received my refund. I forgot about it until a family member had a similar experience.
If I could give a zero, I would…Worst customer service…I ordered through the app and was notified through the tracker that it would be 45-50 minutes to receive my order…so when it was close to time for the pizza to arrive, I checked the tracker again…this time it said that it would be another hour because Papa John’s had turned the order over to Door Dash for delivery… I called the store to find out what was going on with the order and was told that my order was ready and they were just waitingon the driver… I was then put on eternal hold… I called back six other times and remained on hold anywhere from 4 to 11 minutes each time with no one ever coming on to answer the phone… All they would do was pick up the phone and put it back on hold… Had they answered the phone, I could’ve told them just to cancel my order, issue me a refund, and save the Door Dash driver a wasted delivery… Instead, I had to contact corporate and make a complaint…the DoorDash driver also arrived an hour later with the order that had been sitting under the heat lamp for an hour…I had to tell him to take the order back and tell them to issue me a refund… I am now waiting to hear back from corporate… I will order from Domino’s from now on because I have never had any issues with them, even though they don’t deliver all the way to our home we are more than willing to drive the short distance to meet the driver… I have deleted the Papa John’s app from my phone so that I am reminded not to order from them…
Service: 1
Google Maps says it's dine in, but it's definitely not.
Good pizza but not the best in town.
Atmosphere: 2
Food: 3
Service: 4
Friendly staff
Atmosphere: 5
Food: 5
Service: 5
Clean fast and fresh. Thank you.
Atmosphere: 5
Food: 5
Service: 5
The pineapple and ham pizza was the worst I've had corm Pappa johns. The crust, pineapple and the ham was tasteless . I am so disappointed at Pappa johns. They have always been good. But this one was crap. I should be comped another pizza.😥😢😠
Atmosphere: 5
Food: 1
Service: 5
Pretty good as far as Papa John's goes. It's not perfect but it's pretty darn good. I wouldn't mind them working on their delivery being a little faster but I know they're doing what they can given that good drivers are hard to find.
Atmosphere: 4
Food: 4
Service: 4
I'm always honest it is in my genes.everything that I personally experienced was great,I don't eat cheese except on pizza but I forgot to tell them easy on the cheese which was my fault,I will stay focused from now on when ordering but they asked for a review and that's mine,so don't let that keep you away,I never
Blame my short comings on no one but myself,so there is your review.especially you people that love cheese.
Atmosphere: 5
Food: 5
Service: 5
Papa John's is great but you get what you pay for it it's a little bit more pricey than say Little Caesars but their Pizza is also not trash.
Wheelchair accessibility: It is wheelchair accessible.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Lovers Pizza
We got a fantastic fresh pizza for great value here. Staff super friendly and efficient.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Knots, Meat Lovers Pizza, Sausage Pizza
Very good service ? ?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great food, great service. Food was fresh and prepared fast. Conveniently located to other stores and eateries. Will make this one of our stops during our vacations in the North GA mountains.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza with Banana Peppers
I’m local and decided to order some Papa’s for dinner. Had out of town guest and we were not pleased with the food at all. I had one piece of pizza and couldn’t eat anymore. People were nice but food was very blah tasting asked for light sauce and it had more than I cared to have on it. Pizza was definitely under cooked cheese wasn’t fully melted. Just not happy with the quality of the food. Quite disappointed.
Atmosphere: 3
Food: 1
Service: 2
Love the food and friendly service
Atmosphere: 5
Food: 5
Service: 5
Sad I paid money for this honestly, the service wasn’t any better I got criticized by the staff for ordering off DoorDash (I had a coupon).
Atmosphere: 1
Food: 1
Service: 1
I’m local and just want to warn you that this place is not where you want to order a pizza from. Delivery was at 2 hours when I decided to cancel and still have not received my refund. I forgot about it until a family member had a similar experience.
Atmosphere: 1
Food: 1
Service: 1
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