McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
113 N Second St, Cochran
(478) 934-4848
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we were just at this McDonald's. we waited 30 min for our food that was ice cold. they gave us the food then when I asked for our drinks the manager said she didn't make our order so she had no clue. I said they are sitting right there she said don't come in here talking to me like that. my grandson is autistic and was melting down at having waited 30 min for cold food that was inedible she had the gall to say to me he can't be doing that in here. I said he is autistic and had...read full review
Went through drive through today with two of my co-workers, we are healthcare workers. Was told we could only do 2 separate orders when we had 3 even though the dining room is closed and going inside to order was not an option. Very disappointed in the staff for not caring about this and I was not about to go back in the very long drive through line for our third order. Show some compassion and. A little understanding during this pandemic.
Ratings
Menu
Hours
| Monday | 5:30AM - 12AM |
| Tuesday | 5:30AM - 12AM |
| Wednesday | 5:30AM - 12AM |
| Thursday | 5:30AM - 12AM |
| Friday | 5:30AM - 12AM |
| Saturday | 5:30AM - 12AM |
| Sunday | 6AM - 12AM |
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McDonald's is a restaurant that has experienced poor customer service, food quality, and frequent low health department scores. Despite this, some long-term employees are kind and know how to interact positively with customers. However, newer hires lack communication skills and fail to provide basic customer interactions, such as saying "Welcome," "Please," or "Thank you for your order." Food quality is also a concern, with orders often being incomplete. The restaurant has shown some effort to compensate for delays, such as offering cookies and apple pie to customers who have waited.