Wow! The sign to order was broken. After minutes of waiting (we were the only ones in the lobby) a lady emerged from behind a wall and asked my daughter what she wanted. The lady disappeared again after my daughter said "double cheeseburger" and didn't come back out for at least 3 minutes. We ended up leaving without any more communication.
Atmosphere: 1
Service: 1
Neubie Ethridge
Every time i come to this location it’s even worse than it was the time before . The customer service is constantly poor. Very ghetto. Very not demure . On top of that , i sat in the drive thru for 25 minutes with only 2 cars in front of me when i arrived .
Jose Rodriguez
Great food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper Meal
Matthew Crawford
My mother literally died today so you now have my full attention.
I am writing to express my extreme dissatisfaction with the consistently poor service and operational issues I have experienced at your [ Old National aka old nasty] location.
My repeated attempts to patronize this establishment have been met with a frustrating and unacceptable level of incompetence.
Specifically, I have encountered the following recurring problems:
* Consistent Menu Item Unavailability: On numerous occasions, I have attempted to order items listed on your menu, both in-store and through the mobile app, only to be informed that these items are unavailable.
This is particularly egregious when the app allows me to place an order, only to be told upon arrival that the items are not in stock. This practice is misleading and a waste of my time.
* Refusal to Accept Credit/Debit Cards: It is unacceptable that this location repeatedly refuses to accept credit or debit cards, insisting on cash-only transactions. In today's economy, this is not only inconvenient but also raises concerns about the legitimacy of the business practices.
* Inability to Provide Receipts: The inability to provide a receipt for purchases is another recurring issue that I have experienced. This lack of documentation is unacceptable and prevents me from properly tracking my expenses.
* Misleading App Ordering: The app should not allow orders for items that are not in stock. This creates a terrible customer experience.
I have been a loyal customer of Burger King in the past, but the consistent and repeated failures of this particular location have forced me to reconsider my patronage.
I am tired of the constant inconvenience and frustration.
I request that you investigate these issues immediately and take appropriate action to rectify them, but I shall and will not expect a response detailing the steps you will take to ensure these problems are resolved and that future customers do not experience the same level of dissatisfaction.
Atmosphere: 1
Food: 1
Service: 1
Shalondra
Great experience. Friendly staff. Excellent food. I recommend 10/10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper Meal
Erika Jones
I went to this store, and the service was amazing. The food was hot and fresh, and the employees were very polite.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper Meal
AtmKey ATM ENT
Everything about this visit was great manager was very polite food was hot and fresh this was way better than the previous visits
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper Meal
Marquita Cunningham
Staff was friendly and food fresh!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Nuggets
Latoya McAdoo
Good place to have lunch. Food was hot and staff was much friendlier.
Service is terrible, employees are rude and they never have anything ready. Will literally have you standing for 20 mins before they even acknowledge you. Do not go here!!!!
I would love to have cheese in my mozzarella fries
Atmosphere: 5
Food: 3
Service: 5
Kobe Thomas
My experience was great I like the change a very different and good atmosphere food was great
Atmosphere: 5
Food: 5
Service: 5
Sasha thomas
Sausage, egg and cheese Croissan'wich and hashbrowns are my morning go to. Most of the staff working the widow are friendly and nice. Others need to brush up on the soft skills. Smiling and saying thank you come again isn't a lot to ask.
Wow! The sign to order was broken. After minutes of waiting (we were the only ones in the lobby) a lady emerged from behind a wall and asked my daughter what she wanted. The lady disappeared again after my daughter said "double cheeseburger" and didn't come back out for at least 3 minutes. We ended up leaving without any more communication.
Atmosphere: 1
Service: 1
Every time i come to this location it’s even worse than it was the time before . The customer service is constantly poor. Very ghetto. Very not demure . On top of that , i sat in the drive thru for 25 minutes with only 2 cars in front of me when i arrived .
Great food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper Meal
My mother literally died today so you now have my full attention.
I am writing to express my extreme dissatisfaction with the consistently poor service and operational issues I have experienced at your [ Old National aka old nasty] location.
My repeated attempts to patronize this establishment have been met with a frustrating and unacceptable level of incompetence.
Specifically, I have encountered the following recurring problems:
* Consistent Menu Item Unavailability: On numerous occasions, I have attempted to order items listed on your menu, both in-store and through the mobile app, only to be informed that these items are unavailable.
This is particularly egregious when the app allows me to place an order, only to be told upon arrival that the items are not in stock. This practice is misleading and a waste of my time.
* Refusal to Accept Credit/Debit Cards: It is unacceptable that this location repeatedly refuses to accept credit or debit cards, insisting on cash-only transactions. In today's economy, this is not only inconvenient but also raises concerns about the legitimacy of the business practices.
* Inability to Provide Receipts: The inability to provide a receipt for purchases is another recurring issue that I have experienced. This lack of documentation is unacceptable and prevents me from properly tracking my expenses.
* Misleading App Ordering: The app should not allow orders for items that are not in stock. This creates a terrible customer experience.
I have been a loyal customer of Burger King in the past, but the consistent and repeated failures of this particular location have forced me to reconsider my patronage.
I am tired of the constant inconvenience and frustration.
I request that you investigate these issues immediately and take appropriate action to rectify them, but I shall and will not expect a response detailing the steps you will take to ensure these problems are resolved and that future customers do not experience the same level of dissatisfaction.
Atmosphere: 1
Food: 1
Service: 1
Great experience. Friendly staff. Excellent food. I recommend 10/10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper Meal
I went to this store, and the service was amazing. The food was hot and fresh, and the employees were very polite.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper Meal
Everything about this visit was great manager was very polite food was hot and fresh this was way better than the previous visits
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper Meal
Staff was friendly and food fresh!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Nuggets
Good place to have lunch. Food was hot and staff was much friendlier.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fries, Fiery Royal Crispy Wrap, Onion Rings, Whopper Meal
Service is terrible, employees are rude and they never have anything ready. Will literally have you standing for 20 mins before they even acknowledge you. Do not go here!!!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I would love to have cheese in my mozzarella fries
Atmosphere: 5
Food: 3
Service: 5
My experience was great I like the change a very different and good atmosphere food was great
Atmosphere: 5
Food: 5
Service: 5
Sausage, egg and cheese Croissan'wich and hashbrowns are my morning go to. Most of the staff working the widow are friendly and nice. Others need to brush up on the soft skills. Smiling and saying thank you come again isn't a lot to ask.
Kid-friendliness: No playground
Wheelchair accessibility: Accessible
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Hash Browns, Chicken Nuggets, Flame Grilled Beef, Whopper Patty, Onion Rings, Whopper Meal, French Fries
Horrible food,staff and management. They literally run out of burgers. They're rude and staff openly complained to me about management.
Atmosphere: 1
Food: 1
Service: 1
Impossible Whopper's are okay
Atmosphere: 4
Food: 4
Service: 4
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