Very rude when asked about sugar content considering people need to account for their sugar content
A. S.
This used to be our go-to, with consistently excellent service and excellent coffee. In the last few months they've hired some new staff (particularly the young white male(s?)) and it's gone drastically down hill. Twice when my partner brought my coffee drink home it was inedible and got poured down the drain. And the lack of warmth/customer service, when I've gone myself is a STARK CONTRAST to how it use to be. So disappointing :(
EDIT after company’s reply: This review IS about your drive thru. I have been a regular customer since moving to the area 3 years ago. This is not a “random 2 star review”. Firstly, I have never once, in countless visits, been encouraged to taste my coffee before pulling away so that’s interesting that you say that… Secondly, is someone who is picking up coffee for me (as was the case in my two incidents where the coffee was in one instance SO bitter it was inedible, and in the other instance so much almond milk and syrup that I couldn’t taste the espresso at all) supposed to taste MY drink before pulling away? I hope that’s not what you’re suggesting is necessary for quality control of your products! And for context about (who I thought was a white male, and I’m sorry if I’ve misidentified them) the less than satisfactory customer service and overly sweetened overly milked drink I received from this particular worker was most recently last Tuesday 3/25 if that helps you identify the worker in order to better train them.
Atmosphere: 2
Food: 2
Service: 2
D. B.
They have good beverages but the employees act like they don't know how to fill your cup all the way to the top l.
Adrian Hart
Possibly the best cappuccino I’ve had, kolaches are also amazing!!! Get the spicy??
Atmosphere: 5
Food: 5
Service: 5
Dave Hoffman
Very friendly service and the coffee was excellent.
Atmosphere: 5
Food: 5
Service: 5
Shivam Patel
Smooth and perfect espresso shot. Great iced latte. Friendly staff. Super quick stop.
Food: 5
Service: 5
Recommended dishes: Iced Latte
Mike Powell
All beverages at this location are the best there is. I gave 4 stars due to a bit pricy.
Atmosphere: 5
Food: 5
Service: 5
Sylvia McAllister
I ordered a vanilla cappuccino that was way more foam than liquid; the cup was air light. I took one “sip” and there was no liquid. I’ve had many cappuccinos at other coffee shops and nothing compared to this. This was only my second visit at Drip-Thru Coffee. I got the server’s attention while still at the window and told her I tasted nothing but foam and couldn’t drink it. She said it was supposed to be airy and suggested a latte. I handed her the cappuccino for disposal. She made the latte and charged me another $5.82. I paid it and left very unhappy…nearly $12 to have my morning coffee. I’m not the kind of person who typically complains but felt the need to call the manager when I returned to the office. After explaining myself, she advised the owner would return my call. This happened on Monday around 10 am. I have yet to receive that call. I’m just chalking this up as a bad experience. The latte was ok but I will not return.
Ms McQueen
Great coffee but pricey. I was surprised when I got the exact order at Dunkin Donuts and Dunkin was cheaper.
Atmosphere: 5
Food: 5
Service: 5
Wendy Tennery
They're all so adorable at Drip-thru! Fast service with a smile and great coffee!
I love everything about Drip Thru! From the coffee, to the small bites and smoothies, to the staff, to the service! Always a 10/10!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte, Doughnut
Jimmie Harrison
Stop today and got hot chocolate and it was the worst I've ever had it tasted like chocolate water maybe the coffee is better but I won't go back
Lazel Harris
Service was fast and friendly. The barista fixed the coffee just how you ask! ☕
Parking: This is a drive thru only but they have outdoor seating areas! Very nice!
Kid-friendliness: Located near Woodward Academy.
Food: 5
Shay
I've been going here to get caramel frappes for about a year and a half and never had a bad experience. Every frappe I ordered was flavorful, delicious and served with a great attitude.
Very rude when asked about sugar content considering people need to account for their sugar content
This used to be our go-to, with consistently excellent service and excellent coffee. In the last few months they've hired some new staff (particularly the young white male(s?)) and it's gone drastically down hill. Twice when my partner brought my coffee drink home it was inedible and got poured down the drain. And the lack of warmth/customer service, when I've gone myself is a STARK CONTRAST to how it use to be. So disappointing :(
EDIT after company’s reply: This review IS about your drive thru. I have been a regular customer since moving to the area 3 years ago. This is not a “random 2 star review”. Firstly, I have never once, in countless visits, been encouraged to taste my coffee before pulling away so that’s interesting that you say that… Secondly, is someone who is picking up coffee for me (as was the case in my two incidents where the coffee was in one instance SO bitter it was inedible, and in the other instance so much almond milk and syrup that I couldn’t taste the espresso at all) supposed to taste MY drink before pulling away? I hope that’s not what you’re suggesting is necessary for quality control of your products! And for context about (who I thought was a white male, and I’m sorry if I’ve misidentified them) the less than satisfactory customer service and overly sweetened overly milked drink I received from this particular worker was most recently last Tuesday 3/25 if that helps you identify the worker in order to better train them.
Atmosphere: 2
Food: 2
Service: 2
They have good beverages but the employees act like they don't know how to fill your cup all the way to the top l.
Possibly the best cappuccino I’ve had, kolaches are also amazing!!! Get the spicy??
Atmosphere: 5
Food: 5
Service: 5
Very friendly service and the coffee was excellent.
Atmosphere: 5
Food: 5
Service: 5
Smooth and perfect espresso shot. Great iced latte. Friendly staff. Super quick stop.
Food: 5
Service: 5
Recommended dishes: Iced Latte
All beverages at this location are the best there is. I gave 4 stars due to a bit pricy.
Atmosphere: 5
Food: 5
Service: 5
I ordered a vanilla cappuccino that was way more foam than liquid; the cup was air light. I took one “sip” and there was no liquid. I’ve had many cappuccinos at other coffee shops and nothing compared to this. This was only my second visit at Drip-Thru Coffee. I got the server’s attention while still at the window and told her I tasted nothing but foam and couldn’t drink it. She said it was supposed to be airy and suggested a latte. I handed her the cappuccino for disposal. She made the latte and charged me another $5.82. I paid it and left very unhappy…nearly $12 to have my morning coffee. I’m not the kind of person who typically complains but felt the need to call the manager when I returned to the office. After explaining myself, she advised the owner would return my call. This happened on Monday around 10 am. I have yet to receive that call. I’m just chalking this up as a bad experience. The latte was ok but I will not return.
Great coffee but pricey. I was surprised when I got the exact order at Dunkin Donuts and Dunkin was cheaper.
Atmosphere: 5
Food: 5
Service: 5
They're all so adorable at Drip-thru! Fast service with a smile and great coffee!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I love everything about Drip Thru! From the coffee, to the small bites and smoothies, to the staff, to the service! Always a 10/10!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte, Doughnut
Stop today and got hot chocolate and it was the worst I've ever had it tasted like chocolate water maybe the coffee is better but I won't go back
Service was fast and friendly. The barista fixed the coffee just how you ask! ☕
Parking: This is a drive thru only but they have outdoor seating areas! Very nice!
Kid-friendliness: Located near Woodward Academy.
Food: 5
I've been going here to get caramel frappes for about a year and a half and never had a bad experience. Every frappe I ordered was flavorful, delicious and served with a great attitude.
Please keep up the great work Drip Thru!!
Atmosphere: 5
Food: 5
Service: 5
Absolutely amazing!
Atmosphere: 5
Food: 5
Service: 5
Loading...