Harold's Chicken & Ice Bar Old National

Pretty good food!

Great service

We ordered online and I still had to wait 1.5hrs. My nieces came from Minnesota and wanted to try but were dissatisfied to say the least. The waitresses got smart and just told us to wait in the tiny space. Unsatisfactory won’t be visiting again.

I really want some Harold’s and let me tell you this place delivered!! Dear Chef! I thought I was back in the Chi!! Awesome job

the lady where you place to go orders her name POOH was very rude and not customer service friendly. she barely wanted to take my order and got upset when I asked for FRESH fries. It took her about 10 min to finally come and take my order she was sitting in the back on her phone with one headphone in her ear. You can tell she doesn’t like her job or maybe it was just her time of the month.

Love this place the chicken is to die for

My experiences at Harold’s Chicken and Ice Bar are usually pleasant and enjoyable. However, this particular time wasn’t the best as I was hoping it would be. I came around 1 in the afternoon during the Happy Hour special. I was able to seat myself and my company with no problem so there was hardly any wait time. We were greeted and our orders were taken accordingly. It was once our orders were taken, that it would soon turn into an unpleasant situation. It appeared that only one server was working at the time my company and I arrived. Our food and drinks were arriving relatively slow to where we had locate our server for our orders as well as our drinks. While Im relatively patient, For it to have taken excessively long with receiving our orders truly is unfortunate.

.What truly sets this place apart is the sense of community. It’s the kind of bar where you walk in alone and leave with new friends. The laughter, the camaraderie, and the unspoken rule that everyone belongs make it feel like something out of a TV show—except it’s real, and it’s right here. If you’re looking for a spot that feels like home ( Friendly staff, good food and awesome drinks 🍹 ) this is the place.

Come here on the regular food is always fresh and the vibe is unmatched…Fatima is by far the best server ever she attends to her customers and her customer service is top notch very down to earth and she moves with a since of urgency! Definitely will request her every time I come💜

Atmosphere: 5

Food: 5

Service: 5

Great Good Great

Atmosphere: 5

Food: 5

Service: 5

Great

Parking: Great

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Wings, Coleslaw

The place was nice, my server was nice but the service wasn’t terrible , I waited 40 mins for a Cesar salad . Also I will never use my card coming too this place again, I might not even come back due to the fact that the cashier tipped herself with my card . I even wrote what the total would be and the total didn’t include a tip .

Service: 1

Good food and music.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wings, Catfish

I may have ordered the wrong thing, but I would say the brocoli and mashed potatoes were not what I expected. I did, however, finish my grill chicken breast, for it was tender and seasoned perfectly. Customer service was great. My waiter was pretty attentive. I would stick with bar food next time, maybe wings or burger.

Atmosphere: 5

Food: 3

Service: 5

Great atmosphere

Atmosphere: 5

Food: 5

Service: 5