Immediately upon walking in i was no greeted and when i said hello the girl did not respond! I ordered two adult quesadillas a kid quesadilla meal lg cheese and by the time i noticed this girl wasn’t wearing a hair cap nor the required hat it was too late to refuse the food ! this girl had hair hanging in her face over our food! Girl has long nails i know for a fact that is against policy ! Not only that but the salas bar had no covering on top just sitting there out in the open . me my husband and child all had messed up stomach the entire day today! i paid over $40 for this terrible food lost a customer because of bad service and food made us sick ! I was charged for steak and was given beef on my husband’s quesadilla none of the food looked like how it should have. So disappointed dont waste ur money or time here !
Atmosphere: 1
Food: 1
Service: 1
Rose Wilborn
The chips were old, beef no flavor, no salsa, didn’t have all my ingredients. Just horrible. Really want my money back! Will go to auburn
Atmosphere: 2
Food: 1
Service: 1
Segis Camacho
Great!!
Atmosphere: 5
Food: 5
Service: 5
Daniel Dombrowski
The food was delicious, the service was quick, and the employees were very helpful!
Atmosphere: 5
Food: 5
Service: 5
Bashara Holland
The food is always fresh and cut into bite size pieces for easy consumption. Nice selection of vegetables and toppings.
Atmosphere: 4
Food: 5
Service: 4
Doug Milne
Diana at Barbaritos on Whitesville Road in Columbus, GA provided an outstanding experience when I ordered catering for a group of 35 people. From the very beginning, she was incredibly helpful and attentive. She took the time to walk me through the options, made sure every detail was covered, and clearly cared about making sure everything went smoothly for our event. It’s rare to find someone who is both that organized and genuinely focused on helping the customer.
If you’re planning an event or need catering in Columbus, I highly recommend working with Diana! She went above and beyond to make sure everything was taken care of!
Atmosphere: 5
Food: 5
Service: 5
Altavia Glee
My husband and I go into Barberitos often and yesterday evening was by far the worst experience. The young lady making our food was extremely standoffish. She was also very heavy handed with the ingredients- we had to ask several times for her to take limit the amount off being dumped onto our burrito and quesadilla. We still enjoy the food but the service was not good.
As someone who used to work in the food industry I understand how important it is to provide the best service when handling other people’s food. I hope this review results in some sort of customer service training. It is needed.
Atmosphere: 1
Food: 4
Service: 1
Crystal Gilyard
It's a hit-or-miss last time I went the burrito had a mildew smell not sure why. Before that the food was good. Then it went back to the smelly mildew again. Going to take a break from there.
Atmosphere: 5
Food: 3
Service: 5
Reagan Whaley
Friendly and accommodating staff! Cheaper than Moe’s and just as fresh! 🌯🥙 I love the decor 🐸
Atmosphere: 5
Food: 5
Service: 5
Kota Thomas
The staff are practical and always nice to me, but they’re always out of tofu it makes me want to crash out sometimes LMAO
Stopped here on 10/14/25 at 11:05. Sign says hours are 11:00-8:00. The door was locked when an employee came to the door at 11:14 and tells me that they would not be open for a while as they didn't have anything ready. To be opening at 11:00 am maybe they should get there earlier so they can be prepared at 11:00 to start serving customers.
cherrell nieves
I like the food. The only thing is they talk over your food while they're making it, which discourages me from coming there.
Atmosphere: 2
Food: 2
Service: 2
Tracy Rae
Experience from 9/19/2025 approx 5:45 pm. Walked in with no line or people behind us. Man approached me with no acknowledgment until I acknowledged him. Told him I would like a bowl. He slapped down a bowl and immediately dumped rice in it which I politely said I didn’t want. I couldn’t see my choices because everything was covered and tops could not be seen due to condensation. As I tried to “pick” he would look blank out the window, grab my selection then immediately look back out the window as if agitated with me being there. I asked for grilled chicken and he slapped a less than full scoop so I asked for extra and that scoop was less than the first so I basically got one full scoop with 2 of his scoops. I asked for grilled onions and mushrooms and he threw a handful of raw mushrooms on top of my bowl and AGAIN, immediately raised his head with same blank look right out the windows. No smile…Nothing. My son and husband had a somewhat better experience behind me with the female on duty but nothing “Wow”. This is our second trip to this location after discovering another one beside the busy location downtown. I’d rather deal with the inconvenience of traffic and parking of the downtown location than the rudeness of this no wait location. It has no wait for a reason and I believe it’s due to the employees attitudes.
Atmosphere: 4
Food: 3
Service: 1
Jacob Derouen
One amazing worker, one was the rudest I’ve ever seen. My girlfriend and I ate for lunch today here and there was a younger black girl who actually made both of our meals and she was amazing. Then there was this middle aged white lady who asked my girlfriend “what size” she didn’t know and asked “what size of what” so the barberitos lady rolled her eyes and just put in a 12” quesadilla, which was not right. So I get down there and ask her if she charged us for that after I pay, she said “well she didn’t even know what size she got” then I said “oh she just got a kids meal one” the barberitos lady just looked at me like I was stupid and said “okay”. The whole time she had the worst attitude ever and it was clear she was even rude to her coworker who was great. The food is amazing but that lady is the worst, never returning until news of her firing.
Atmosphere: 4
Food: 5
Service: 1
Not- wac
I spend 25 for two scoops of meat and two scoops of cheese, like what business is doing so bad they have to count their shredded cheese. Not only that but while I’m seeing that I get only one scoop unless I wanna pay extra the crackhead manager then treats herself to a “free quesadilla” infront of me talking about she loves getting free stuff from their mistakes. So y’all can give people no food but managers just sitting there getting and eating infront of customers will not giving them nothing is so crazy. I used to be a long time customer but not anymore chipotle can have my money from now on.
Immediately upon walking in i was no greeted and when i said hello the girl did not respond! I ordered two adult quesadillas a kid quesadilla meal lg cheese and by the time i noticed this girl wasn’t wearing a hair cap nor the required hat it was too late to refuse the food ! this girl had hair hanging in her face over our food! Girl has long nails i know for a fact that is against policy ! Not only that but the salas bar had no covering on top just sitting there out in the open . me my husband and child all had messed up stomach the entire day today! i paid over $40 for this terrible food lost a customer because of bad service and food made us sick ! I was charged for steak and was given beef on my husband’s quesadilla none of the food looked like how it should have. So disappointed dont waste ur money or time here !
Atmosphere: 1
Food: 1
Service: 1
The chips were old, beef no flavor, no salsa, didn’t have all my ingredients. Just horrible. Really want my money back! Will go to auburn
Atmosphere: 2
Food: 1
Service: 1
Great!!
Atmosphere: 5
Food: 5
Service: 5
The food was delicious, the service was quick, and the employees were very helpful!
Atmosphere: 5
Food: 5
Service: 5
The food is always fresh and cut into bite size pieces for easy consumption. Nice selection of vegetables and toppings.
Atmosphere: 4
Food: 5
Service: 4
Diana at Barbaritos on Whitesville Road in Columbus, GA provided an outstanding experience when I ordered catering for a group of 35 people. From the very beginning, she was incredibly helpful and attentive. She took the time to walk me through the options, made sure every detail was covered, and clearly cared about making sure everything went smoothly for our event. It’s rare to find someone who is both that organized and genuinely focused on helping the customer.
If you’re planning an event or need catering in Columbus, I highly recommend working with Diana! She went above and beyond to make sure everything was taken care of!
Atmosphere: 5
Food: 5
Service: 5
My husband and I go into Barberitos often and yesterday evening was by far the worst experience. The young lady making our food was extremely standoffish. She was also very heavy handed with the ingredients- we had to ask several times for her to take limit the amount off being dumped onto our burrito and quesadilla. We still enjoy the food but the service was not good.
As someone who used to work in the food industry I understand how important it is to provide the best service when handling other people’s food. I hope this review results in some sort of customer service training. It is needed.
Atmosphere: 1
Food: 4
Service: 1
It's a hit-or-miss last time I went the burrito had a mildew smell not sure why. Before that the food was good. Then it went back to the smelly mildew again. Going to take a break from there.
Atmosphere: 5
Food: 3
Service: 5
Friendly and accommodating staff! Cheaper than Moe’s and just as fresh! 🌯🥙 I love the decor 🐸
Atmosphere: 5
Food: 5
Service: 5
The staff are practical and always nice to me, but they’re always out of tofu it makes me want to crash out sometimes LMAO
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Nachos with Queso on Top
Restaurantji Recommends
Stopped here on 10/14/25 at 11:05. Sign says hours are 11:00-8:00. The door was locked when an employee came to the door at 11:14 and tells me that they would not be open for a while as they didn't have anything ready. To be opening at 11:00 am maybe they should get there earlier so they can be prepared at 11:00 to start serving customers.
I like the food. The only thing is they talk over your food while they're making it, which discourages me from coming there.
Atmosphere: 2
Food: 2
Service: 2
Experience from 9/19/2025 approx 5:45 pm. Walked in with no line or people behind us. Man approached me with no acknowledgment until I acknowledged him. Told him I would like a bowl. He slapped down a bowl and immediately dumped rice in it which I politely said I didn’t want. I couldn’t see my choices because everything was covered and tops could not be seen due to condensation. As I tried to “pick” he would look blank out the window, grab my selection then immediately look back out the window as if agitated with me being there. I asked for grilled chicken and he slapped a less than full scoop so I asked for extra and that scoop was less than the first so I basically got one full scoop with 2 of his scoops. I asked for grilled onions and mushrooms and he threw a handful of raw mushrooms on top of my bowl and AGAIN, immediately raised his head with same blank look right out the windows. No smile…Nothing. My son and husband had a somewhat better experience behind me with the female on duty but nothing “Wow”. This is our second trip to this location after discovering another one beside the busy location downtown. I’d rather deal with the inconvenience of traffic and parking of the downtown location than the rudeness of this no wait location. It has no wait for a reason and I believe it’s due to the employees attitudes.
Atmosphere: 4
Food: 3
Service: 1
One amazing worker, one was the rudest I’ve ever seen. My girlfriend and I ate for lunch today here and there was a younger black girl who actually made both of our meals and she was amazing. Then there was this middle aged white lady who asked my girlfriend “what size” she didn’t know and asked “what size of what” so the barberitos lady rolled her eyes and just put in a 12” quesadilla, which was not right. So I get down there and ask her if she charged us for that after I pay, she said “well she didn’t even know what size she got” then I said “oh she just got a kids meal one” the barberitos lady just looked at me like I was stupid and said “okay”. The whole time she had the worst attitude ever and it was clear she was even rude to her coworker who was great. The food is amazing but that lady is the worst, never returning until news of her firing.
Atmosphere: 4
Food: 5
Service: 1
I spend 25 for two scoops of meat and two scoops of cheese, like what business is doing so bad they have to count their shredded cheese. Not only that but while I’m seeing that I get only one scoop unless I wanna pay extra the crackhead manager then treats herself to a “free quesadilla” infront of me talking about she loves getting free stuff from their mistakes. So y’all can give people no food but managers just sitting there getting and eating infront of customers will not giving them nothing is so crazy. I used to be a long time customer but not anymore chipotle can have my money from now on.
Atmosphere: 1
Food: 3
Service: 1
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