Food was a little cold. Great drive thru customer service
Food: 3
Service: 4
Breona Palmer
The whole night shift is horrible!!!! Poor customer service didn’t greet me before taken My order and had me sitting at the window for about 10minutes and then came and asked what was my order . When the young lady handed my order and kind of throw it towards me with an attitude.
Atmosphere: 1
Food: 1
Service: 1
Kaylyn Smith
One whopper patty on my bacon King after I specifically said make sure it's the one with two whopper patties. It's crazy that employees can't count to two. I guess that's a pretty big number for some people. I also said no ketchup and of course there's ketchup on it. I really don't understand why it's so hard to make a sandwich right. This used to be a good location, but our food's been wrong every time lately. I'm done with this location.
Atmosphere: 3
Food: 1
Service: 1
K Sanon
Christy from Missouri was super nice and was a great cashier. Provided us with excellent service. I'm only giving it a 4 out 5 cause they got my order wrong and it had to be redone.
Atmosphere: 5
Food: 4
Service: 5
Luis Pellot
All good
Atmosphere: 5
Food: 5
Service: 5
Dianne Gary
Went through the drive thru for breakfast only for the person taking my order to barely allow me to place my order for her impatience. She would not allow me to finish a sentence while simultaneously snipping questions at me. Potatoes were cold, they had been sitting well past their hold time and I Did Not Receive My Orange Juice. When I spoke with the manager about the person who took my order her response was I dont know who took your order as if there are 5 people on the mic. Each time I've gone through the drive thru the service has been poor but I've never complained. Today was the last time ill spend my money there.
Ms. Smith
I came twice on 11/04/2025 for breakfast & dinner. Great customer service & fast service.
Atmosphere: 4
Food: 4
Service: 5
anderacpharmd
Fantastic place to grab some breakfast while the kids are at religious education. Staff is on top of things, the mobile order makes it so much easier to order now. Plenty of seating and food options. Seating area is clean and there is a playground outside for younger kiddos. Plenty of large screen tv’s tuned to sports and news and weather.
Atmosphere: 5
Food: 5
Service: 5
Shay Baby (BossLadyK)
I came in 10-29-25 on my lunch drive thru was busy so I went inside ok the inside was moving quickly. I ordered chicken fries and when I tell you these fries look like they had been sitting there all day. I didn't have time to go back. But I will not be returning here. Was so upset I couldn't even enjoy my lunch.
Atmosphere: 3
Food: 1
Service: 3
Katie Jones
Save your time and money visit Chick Fil A! Worse customer service and management in Columbus,GA.
The staff at this location are incredible. I have visited the drive thru if this location twice and both times multiple staff members entertained my boyfriend's silly conversation and went above and beyond to make us happy and fulfill our requests. They are truly ROCK STARS! ⭐️
Food was a little cold. Great drive thru customer service
Food: 3
Service: 4
The whole night shift is horrible!!!! Poor customer service didn’t greet me before taken My order and had me sitting at the window for about 10minutes and then came and asked what was my order . When the young lady handed my order and kind of throw it towards me with an attitude.
Atmosphere: 1
Food: 1
Service: 1
One whopper patty on my bacon King after I specifically said make sure it's the one with two whopper patties. It's crazy that employees can't count to two. I guess that's a pretty big number for some people. I also said no ketchup and of course there's ketchup on it. I really don't understand why it's so hard to make a sandwich right. This used to be a good location, but our food's been wrong every time lately. I'm done with this location.
Atmosphere: 3
Food: 1
Service: 1
Christy from Missouri was super nice and was a great cashier. Provided us with excellent service. I'm only giving it a 4 out 5 cause they got my order wrong and it had to be redone.
Atmosphere: 5
Food: 4
Service: 5
All good
Atmosphere: 5
Food: 5
Service: 5
Went through the drive thru for breakfast only for the person taking my order to barely allow me to place my order for her impatience. She would not allow me to finish a sentence while simultaneously snipping questions at me. Potatoes were cold, they had been sitting well past their hold time and I Did Not Receive My Orange Juice. When I spoke with the manager about the person who took my order her response was I dont know who took your order as if there are 5 people on the mic. Each time I've gone through the drive thru the service has been poor but I've never complained. Today was the last time ill spend my money there.
I came twice on 11/04/2025 for breakfast & dinner. Great customer service & fast service.
Atmosphere: 4
Food: 4
Service: 5
Fantastic place to grab some breakfast while the kids are at religious education. Staff is on top of things, the mobile order makes it so much easier to order now. Plenty of seating and food options. Seating area is clean and there is a playground outside for younger kiddos. Plenty of large screen tv’s tuned to sports and news and weather.
Atmosphere: 5
Food: 5
Service: 5
I came in 10-29-25 on my lunch drive thru was busy so I went inside ok the inside was moving quickly. I ordered chicken fries and when I tell you these fries look like they had been sitting there all day. I didn't have time to go back. But I will not be returning here. Was so upset I couldn't even enjoy my lunch.
Atmosphere: 3
Food: 1
Service: 3
Save your time and money visit Chick Fil A! Worse customer service and management in Columbus,GA.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The staff at this location are incredible. I have visited the drive thru if this location twice and both times multiple staff members entertained my boyfriend's silly conversation and went above and beyond to make us happy and fulfill our requests. They are truly ROCK STARS! ⭐️
Food: 5
Service: 5
Average
Atmosphere: 4
Food: 4
Service: 4
Great place to dine. I will always go back
Atmosphere: 5
Food: 5
Service: 5
People friendly
It was fantastic
Atmosphere: 5
Food: 5
Service: 5
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