Captain D's
1212 Manchester Expy, Columbus
(706) 327-5104
Recent Reviews
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Rude employees. The giant fish sandwich picture shows it has lettuce on it. When i ordered it the person said it does not come with lettuce on it. When i get my food of course it has lettuce on it. Also, I was the only person in line and no one in their parking lot but she still had to make me hold to order for 5 minutes. I will never go to this location again. Please get people that actually want to work.
Atmosphere: 1
Food: 3
Service: 1
This has to be the worst establishment I ever been to very unprofessional even the manager that was on duty on 2/2/25 I got to follow up with my complaints not gonna let this ride
Atmosphere: 2
Food: 1
Service: 1
The food and service is always great, weather you're eating inside, or going through the drive thru. I've been going to this particular location since 1990, and it's always been great.
Great food too expensive for so little tho but great customer service w a smile 😃
Atmosphere: 3
Food: 4
Service: 5
Don't bother going here. Food was cold when we finally got it and not cooked well at all. The place needs to be torn down and try to fix it right. Was waiting for ceiling tiles to fall while we were attempting to eat what they had given us. Don't use the bathroom, it was just a shame for it to be like that.
2 months later: Was contacted by Captain D's and was to receive some sort of compensation for the poor food and service, but it has yet to be sent to me. Just another scam to get us off their asses. Poor customer service.
Atmosphere: 1
Food: 1
Service: 1
I Must Say The Crab Duo was cooked to Perfection and The Exceptional Customer Service will Definitely have me Returning to This Location.
Thank You To Everyone at This Restaurant For Your Excellent Service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mac & Cheese
That batter dipped fish was good.
Food: 5
Service: 5
I went in there to eat on the 24th of September 2024 there was an elderly couple that came in behind me the manager and her female employee they were both very rude to the couple raising their voices obviously the people were hard of hearing people come into these places to eat they're not there for your attitude I'll never eat Captain D's again the two women working the front counter should be fired
Atmosphere: 1
Food: 3
Service: 1
Good food. Friendly customer service. Will be back ?
Atmosphere: 5
Food: 5
Service: 5
I've had horrible service in this location before that made me stop going there, yet again i decided to give another trial and this time, was even more disappointed. A particular staff was very rude and the food was burnt. The rice was just like uncooked grain, very hard and can not be chewed. Had to get rid of the whole food.This is the line for me. Farewell!!
Food: 1
Service: 1
Restaurantji Recommends
Food was good and hot. Clean restaurant.
Atmosphere: 3
Food: 4
Service: 3
Food is always good
Atmosphere: 5
Food: 5
Service: 5
Food was good and hot. Service was Great! ?
Atmosphere: 5
Food: 5
Service: 5
Service was horrible. Order was messed up and manager caught a attitude when I said that's not what I asked for. She tried to make keep the order instead of giving me what I asked for. Told me well I got to void it then it'll take 23 days. I said okay I still want what I asked for she then caught a attitude. The employees laughing and thinking it's funny. I won't be back. The grilled shrimp I had was over cooked. But my money went back on my card immediately not 23 days. So I felt like that was said so they didn't have to fix my order. And was sitting on phone leaning on counter.
Atmosphere: 1
Food: 3
Service: 1
I hate that they don't drop the food until the caller comes in to pick it up. Threw my whole freakin evening off. And they ran out of Mac and cheese, 😤
Atmosphere: 2
Food: 2
Service: 2
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