Charleys Cheesesteaks

Fries and Chicken wings are under cooked. Took the fries back, and toss the under cooked chicken wings. Request staff be trained on cooking food until properly done. Male staff member disputed after showing the under cooked wing.

Atmosphere: 2

Food: 1

Service: 2

Ordered a kids meal for my daughter and the chicken bites were raw on the inside! Also they dump the fries on top of your Sandwich so you have to pick them all off to get to it, or eat the fries first. They did fix the nuggets and added extra but if I had not tried pulling them apart to make smaller pieces for my toddler she would’ve ended up eating raw chicken. Aside from the chicken being raw the rest tasted okay, it’s a small serving for the price I probably won’t be returning.

Atmosphere: 2

Food: 1

Service: 1

Michael gave me a pretty awesome sauce sandwich, it tasted so awesome sauce too🫀🫀

Atmosphere: 5

Food: 5

Service: 5

Michael was amazing for us got us our food real fast and it was delicious.

The customer service and food was really good

Occasionally has decent food for price but very long wait times but the staff was nice enough. I waited 35 minutes for food and they gave me the wrong thing. I went back and received a hastily made version of what I wanted. Not awful but not great overall.

Ordered a Chicken Philly. Received a thrown together Steak Philly. Do not recommend .

Food: 1

Always been good in the past this last time they completely butchered my order and it just wasn’t good. I tried to call the phone number to complain and it was disconnected.

I don’t know what it was ! Unclean grill or spoiled foods . Whatever it was my stomach was totally upset . I wasn’t able to leave the mall due to upset stomach. Do something! Date July 29 time 11ish am ?

Atmosphere: 4

Food: 2

Service: 2

I got the opposite of what I ordered.. they don’t pay attention to detail and don’t care about their customers! Gross.

Atmosphere: 1

Food: 1

Service: 1

Philly well seasoned & freshThe service was very quick and they are all so nice/

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon 3 Cheesesteak Boxed Meal, Ultimate Fries, Veggie Delight, Chicken California Cheesesteak Boxed Meal, Original Fries, Old School Cheesesteak, Chicken Buffalo Cheesesteak Boxed Meal

It was

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Regular Philly Cheesesteak

Ordered an ultimate fry waited almost 20 minutes until I spoke up. The guy sending out orders. Maybe the manager was very sarcastic when I asked for my food after waiting. Small portion and he threw it together. Then question after I asked for ketchup. Really!!!

Atmosphere: 2

Food: 1

Service: 1

I asked for no tomatoes due to an allergy and they were on there so the food was ruined for my husband. I tried to eat it but there was no taste to the meat and it was way under portioned and didn't taste at all good. I dont know about the new management. The meat on one was burnt and just not what Im used to getting here.

Atmosphere: 5

Food: 2

Service: 5

Recommended dishes: Steak Cheesesteak Boxed Meal

Door dash order for 90$. Was missing order of fries and drinks and tasted like the entire ocean of salt was poured on the sandwich. Will not ever eat this place again. Literally got in the car and went and picked up firehouse subs. Highly advise eating something/anything else.

Atmosphere: 1

Food: 1

Service: 1