First time going and I must say it was delicious. I will definitely be going back
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Olivia's Old South, Grape Salad
Robert Schumaker
I got the chicken salad with jalapenos sandwich and fresh chili strips soup that was delicious! The atmosphere is fun and we'll be back. I'm glad to see there's one in Phenix City now, too!
Quick service and the food was good. We appreciated being able to grab a bite and get back on the road timely as this was only a stop on our
Food: 5
Service: 5
Kimberly B.
Thank you to Brittany for her professional attitude in exchanging my salad that I purchased and brought back on 12/30/23 for lack of freshness. She was able to make a decision and take care of this $27 purchase that was not good. I appreciate her helping me. Thank you Store #12 Kimberly B.
Amber F.
Always delicious! I love the melts and all the flavors I've tried so far. I follow on FB to keep up.
Kenrick Williams
Just had lunch at Chicken Salad Chick and I must say I was impressed by the excellent customer service from the staff member Zya who made sure I was well taken care of. More employees should follow the high standard that she has set for me today. The commitment to providing a delightful experience was evident. The food was delicious, and the overall atmosphere added to the enjoyment of the meal. A highly recommended spot for a satisfying eating experience.
Atmosphere: 5
Food: 5
Service: 5
SW
I wanted to love this place as I have been seeing that one is coming close to my house, but it was just ok.It's a little pricey, so we opted for the take-home containers in lieu of getting multiple sandwiches.Like most places now, they have a tip option on the screen before you pay, and I'm like, for what?? I read through the options and chose the ones we wanted, picked them out from the cooler myself, and bought them to the counter to pay. Who would I tip, myself?They gave us wheat crackers with our purchase, and those were the tastiest part of the purchase. We had Olivia's Old South & Cranberry Kelli.
Atmosphere: 3
Food: 3
Service: 3
Some Guy
The entire family loves this place. Haven't had a bad
One of our favorite places for lunch, regardless of where in the USA we are.
Atmosphere: 5
Food: 5
Service: 5
Trina B.
The chicken salad was tasty would not recommend this place if your hungry I ordered the croissant sandwich there was not enough chicken salad to fill the croissandwich. I had all bread very dissapointed paid $10.29 for a croissant. no salad!!
Jennifer Brinson
Beware if you use this company. I went through the drive through to purchase lunch. The total price was $51.50. They charged me this amount 5 times. I called the next morning and the manager asked me to come to the store at 10am when they opened to prove I was charged 5 times and then they would give me a refund. So I drive to the store and arrive at 10am. After proving that the charges were on my bank account. POSTED not PENDING. They advised it was my banks’ fault not theirs and that I needed to go to the bank to resolve it. I advised I was not leaving until I received a refund. They then advised me to call my bank in front of them to show me it was the banks fault. The bank confirmed that Chicken Salad Chick charged me 5 times. It took me 45 mins to get a refund from this company. DO NOT USE CREDIT CARDS WITH THIS COMPANY.
Service: 1
Jennifer Willoughby Blackwell
Beware if you use this company. I went through the drive through to purchase lunch. The total price was $51.50. They charged me this amount 5 times. I called the next morning and the manager asked me to come to the store at 10am when they opened to prove I was charged 5 times and then they would give me a refund. So I drive to the store and arrive at 10am. After proving that the charges were on my bank account. POSTED not PENDING. They advised it was my banks’ fault not theirs and that I needed to go to the bank to resolve it. I advised I was not leaving until I received a refund. They then advised me to call my bank in front of them to show me it was the banks fault. The bank confirmed that Chicken Salad Chick charged me 5 times. It took me 45 mins to get a refund from this company. DO NOT USE CREDIT CARDS WITH THIS COMPANY.
Theresa Rill
The chicken salad is always fresh with a lot of different options of flavors. The staff are friendly and the service is fast. If you love a good chicken salad, this is definitely the place to go.
First time going and I must say it was delicious. I will definitely be going back
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Olivia's Old South, Grape Salad
I got the chicken salad with jalapenos sandwich and fresh chili strips soup that was delicious! The atmosphere is fun and we'll be back. I'm glad to see there's one in Phenix City now, too!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soup, Chicken Salad, Frosted Cookie
Quick service and the food was good. We appreciated being able to grab a bite and get back on the road timely as this was only a stop on our
Food: 5
Service: 5
Thank you to Brittany for her professional attitude in exchanging my salad that I purchased and brought back on 12/30/23 for lack of freshness. She was able to make a decision and take care of this $27 purchase that was not good. I appreciate her helping me. Thank you Store #12 Kimberly B.
Always delicious! I love the melts and all the flavors I've tried so far. I follow on FB to keep up.
Just had lunch at Chicken Salad Chick and I must say I was impressed by the excellent customer service from the staff member Zya who made sure I was well taken care of. More employees should follow the high standard that she has set for me today. The commitment to providing a delightful experience was evident. The food was delicious, and the overall atmosphere added to the enjoyment of the meal. A highly recommended spot for a satisfying eating experience.
Atmosphere: 5
Food: 5
Service: 5
I wanted to love this place as I have been seeing that one is coming close to my house, but it was just ok.It's a little pricey, so we opted for the take-home containers in lieu of getting multiple sandwiches.Like most places now, they have a tip option on the screen before you pay, and I'm like, for what?? I read through the options and chose the ones we wanted, picked them out from the cooler myself, and bought them to the counter to pay. Who would I tip, myself?They gave us wheat crackers with our purchase, and those were the tastiest part of the purchase. We had Olivia's Old South & Cranberry Kelli.
Atmosphere: 3
Food: 3
Service: 3
The entire family loves this place. Haven't had a bad
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Loaded Potato Soup, Grape Salad
While the menu is limited, what they serve is amazing. I don't eat chicken salad but both my sisters love it. I like their pimento & cheese!
The Mac and cheese is literally amazing and the staff is so nice.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
One of our favorite places for lunch, regardless of where in the USA we are.
Atmosphere: 5
Food: 5
Service: 5
The chicken salad was tasty would not recommend this place if your hungry I ordered the croissant sandwich there was not enough chicken salad to fill the croissandwich. I had all bread very dissapointed paid $10.29 for a croissant. no salad!!
Beware if you use this company. I went through the drive through to purchase lunch. The total price was $51.50. They charged me this amount 5 times. I called the next morning and the manager asked me to come to the store at 10am when they opened to prove I was charged 5 times and then they would give me a refund. So I drive to the store and arrive at 10am. After proving that the charges were on my bank account. POSTED not PENDING. They advised it was my banks’ fault not theirs and that I needed to go to the bank to resolve it. I advised I was not leaving until I received a refund. They then advised me to call my bank in front of them to show me it was the banks fault. The bank confirmed that Chicken Salad Chick charged me 5 times. It took me 45 mins to get a refund from this company. DO NOT USE CREDIT CARDS WITH THIS COMPANY.
Service: 1
Beware if you use this company. I went through the drive through to purchase lunch. The total price was $51.50. They charged me this amount 5 times. I called the next morning and the manager asked me to come to the store at 10am when they opened to prove I was charged 5 times and then they would give me a refund. So I drive to the store and arrive at 10am. After proving that the charges were on my bank account. POSTED not PENDING. They advised it was my banks’ fault not theirs and that I needed to go to the bank to resolve it. I advised I was not leaving until I received a refund. They then advised me to call my bank in front of them to show me it was the banks fault. The bank confirmed that Chicken Salad Chick charged me 5 times. It took me 45 mins to get a refund from this company. DO NOT USE CREDIT CARDS WITH THIS COMPANY.
The chicken salad is always fresh with a lot of different options of flavors. The staff are friendly and the service is fast. If you love a good chicken salad, this is definitely the place to go.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Broccoli Salad, Dixie Chick, Classic Carol, Chicken Salad