Visited 11/12/2024 at noon. I was told they weren't open. The mall opens at 11, so I was confused...The lady was really rude.
Efrain Cervantes
This Cinnabon in the Peachtree mall in Columbus GA, is the best that is around here period.
Atmosphere: 5
Food: 5
Service: 5
Ace White
Cinnabons aren't as what I remember, but they're still delicious. The bakery smells amazing, too.
Parking: This location is at a mall, so the parking lot is plenty big. However, during the busier hours and holidays, parking can get a bit silly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Roll, Caramel Pecanbon, Side of Cream Cheese Frosting
Bianka Rene
It's inside the mall line away from the food court. Cinnamon rolls tasted like all other Cinnabons I've been to before.
Parking: It's inside the mall so that's where you'd park, the mall parking lot.
Wheelchair accessibility: Yes
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Cinnamon Roll
Chris Shari Alligood
Walked by and smelled the amazing scent of cinnamon rolls. Went and grabbed an item I was at the mall for and came back to order. I wanted a pack of the 16 mini bites and there was a full tray (more than 16) and a partial tray (12). One of the girls started to say you’ll have to wait for me to make a full tray. I asked about the front tray as it was full. She stated those still have to cool more and then more frosting added (there was already a ton of frosting & it looked as if they were already cooled since the frosting definitely wasn’t melting). I just politely replied no thank you and walked away. The thought process / answer just made me feel as if they really could care less about selling cinnamon rolls. Their cases were completely full and no other customers around. The only thing I can do is thank them for talking me out of buying the cinnamon rolls.
Atmosphere: 1
Food: 1
Service: 1
Alejandra Zapata
Ordered these from Door dash, they were $30 and never have I ever regret buying Cinnabon until today. Sure if you like your Cinnabon being drown in icing then I guess this is the place to get them at. But not only that, the quality of these are DISGUSTING. I don’t know how long these have been sitting somewhere in there, but there is nothing fresh about what I just got. They taste expired and extremely dry, which it would make completely sense why they try to just drown them in icing.
Tamara Allen
They are always closed! There is a lady in the back but when you ask her if they are open, at 12:30, she says no. Then who are you making the food for if you are never open?? The mall needs to fine them for not being open when they are supposed to be. Ridiculous!
Erik Moore
I visited the Peachtree Mall location on 8/25 to use my birthday reward and was told that this location doesn't participate in the rewards program despite using it last year at the same location. Corporate has been contacted.
The most unprofessional and worst customer service I have experienced in a while to be honest .
Alexis Steward
The worst customer service always. I have been a customer for a many years.I have seen many employees come and go. In my observation I have seen the owner to be rude to his staff and the staff rude to the customers. It has to stop. Corporate should know how they are treated customers. I would like to speak to corporate.
Jasmine Riley
Rude. Very very rude. Would not let us buy 4 HOT buns, had to buy 4 cold oneseven though there was 3 of us standing there. And the lady made a HUGE deal about it. I should have just walked away and kept my money. I will NOT be back to this location!
Visited 11/12/2024 at noon. I was told they weren't open. The mall opens at 11, so I was confused...The lady was really rude.
This Cinnabon in the Peachtree mall in Columbus GA, is the best that is around here period.
Atmosphere: 5
Food: 5
Service: 5
Cinnabons aren't as what I remember, but they're still delicious. The bakery smells amazing, too.
Parking: This location is at a mall, so the parking lot is plenty big. However, during the busier hours and holidays, parking can get a bit silly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Roll, Caramel Pecanbon, Side of Cream Cheese Frosting
It's inside the mall line away from the food court. Cinnamon rolls tasted like all other Cinnabons I've been to before.
Parking: It's inside the mall so that's where you'd park, the mall parking lot.
Wheelchair accessibility: Yes
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Cinnamon Roll
Walked by and smelled the amazing scent of cinnamon rolls. Went and grabbed an item I was at the mall for and came back to order. I wanted a pack of the 16 mini bites and there was a full tray (more than 16) and a partial tray (12). One of the girls started to say you’ll have to wait for me to make a full tray. I asked about the front tray as it was full. She stated those still have to cool more and then more frosting added (there was already a ton of frosting & it looked as if they were already cooled since the frosting definitely wasn’t melting). I just politely replied no thank you and walked away. The thought process / answer just made me feel as if they really could care less about selling cinnamon rolls. Their cases were completely full and no other customers around. The only thing I can do is thank them for talking me out of buying the cinnamon rolls.
Atmosphere: 1
Food: 1
Service: 1
Ordered these from Door dash, they were $30 and never have I ever regret buying Cinnabon until today. Sure if you like your Cinnabon being drown in icing then I guess this is the place to get them at. But not only that, the quality of these are DISGUSTING. I don’t know how long these have been sitting somewhere in there, but there is nothing fresh about what I just got. They taste expired and extremely dry, which it would make completely sense why they try to just drown them in icing.
They are always closed! There is a lady in the back but when you ask her if they are open, at 12:30, she says no. Then who are you making the food for if you are never open?? The mall needs to fine them for not being open when they are supposed to be. Ridiculous!
I visited the Peachtree Mall location on 8/25 to use my birthday reward and was told that this location doesn't participate in the rewards program despite using it last year at the same location. Corporate has been contacted.
Crowded and understaffed
Expensive, but delicious.
Restaurantji Recommends
Love love
No one ever came to the counter
The most unprofessional and worst customer service I have experienced in a while to be honest .
The worst customer service always. I have been a customer for a many years.I have seen many employees come and go. In my observation I have seen the owner to be rude to his staff and the staff rude to the customers. It has to stop. Corporate should know how they are treated customers. I would like to speak to corporate.
Rude. Very very rude. Would not let us buy 4 HOT buns, had to buy 4 cold oneseven though there was 3 of us standing there. And the lady made a HUGE deal about it. I should have just walked away and kept my money. I will NOT be back to this location!
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