Only giving 3 stars for the 2-3 men that are usually there around 7am, who hustle and never make me wait more than 3 minutes. They’re were two women this morning who looked at me like I just ruined their whole day the second I walked in. No greeting. Then proceeded to take 5 drive thru orders within 10 minutes and ignored the lady at the register in front of me. They moved slower than my dead grandmother, not a care in the world. Pay your employees what they deserve, give those men a raise and those women a pay cut.
Atmosphere: 1
Service: 1
Debra Singleton
Truly, this was one of the most disgusting Dunkin stores that I’ve ever visited. Actually, it was one of the worst take out meals that I’ve experienced in a long time. There were three employees at a customer table fooling around near where I needed to get the sugar. The napkin dispenser was empty. I figured they were finished with their shift. Nope. I was really surprised to see that one of the employees was actively on her shift and was taking drive up orders from the table in the customer area. I placed an order for a cheese egg sandwich on an English muffin plus a hot latte. The three employees at the customer table then started to talk very loudly about how the egg part of the sandwich was made differently and now the sandwiches were disgusting. I said hello ladies could you please stop talking about the disgusting egg sandwich because I just ordered one. Well, that sandwich tasted disgusting but it was also a sloppy mess in a wrapper. And the hot latte that I ordered wasn’t much better. It was just a lot of really old, stale, burnt tasting, strong coffee in a cup. I had to throw it out. My stomach is still upset thinking about that egg sandwich and how disgusting it tasted. The employees should be really embarrassed about the food and the service. They were far more interested in having a fun time.
Atmosphere: 1
Food: 1
Service: 1
Jade Wilson
Please hire new employees. There can be absolutely no one in line or in the store and it still takes them forever. They also lie about what is and isn’t on the menu so they don’t have to make it.
Atmosphere: 1
Food: 2
Service: 1
Austin Falls
The hashbrowns were wet and the bagels were stale. The staff forgot 2 of my items. But the coffee was good and the storefront was clean. Bathrooms were out of paper towels
Atmosphere: 3
Food: 1
Service: 2
MARKOLFA
I visited the Dunkin’ donuts on Macon rd in Colombus, GA on Saturday, Feb 1, at about 9:35pm. I walked in and there was no line, so I walked to the cashier’s and nobody came. There were workers taking orders and preparing food, several looked at me, but nobody acknowledged me. So I waited about 3 minutes and then went to then bathroom. I came back and again, no line, went directly you to cashier’s again, and nobody acknowledged me even though several workers just looked at me but kept doing their thing. I finally decided to leave.
I think this is a very unprofessional way to treat customers, and I think DD management on Macon Rd in Columbus should educate their workers on, professionalism and social awareness so they don’t come across as uneducated and dismissive.
Atmosphere: 1
Food: 1
Service: 1
Chyna Bradley
I went through the drive thru & waiting 6 mins before someone spoke to me & when I did say “ hello “to see if they were open a guy got on the mic & was like “ hold on a minute you don’t even have to do all that “ I was shockeddd never ever at this store has this happened then when I go to the window I switch from Apple Pay to cash because they didn’t tell me the total at the window & the girl with red fake dreads rolled her eye & didn’t say have a nice day !! NEVER HAVE I EVER EXPERIENCED THIS AT THIS LOCATION
Atmosphere: 1
Food: 3
Service: 1
James Smith
Great coffee to
Atmosphere: 5
Food: 5
Service: 5
Mark Micken
Wanted to get coffee, but no one came to take my order
Music King
Vegetarian options: Very peaceful place to go with your family kids they have outlets for you to plug in your devices phone laptop they provide Wi-Fi if you want to be able to go over your work or wherever it is you do on your device quiet place to work the employees are very polite and respectful
Parking: I didn't really see anything to do for handicapped but from my couple visits there's normally spots open to park
Kid-friendliness: It is definitely kid friendliness I had my daughter with me and things went smooth
Wheelchair accessibility: Just like any other place when it comes to the ramp for those in wheelchairs
Atmosphere: 5
Food: 5
Service: 5
Faith Renee
The employees that were working there on 12/12/24 were so polite and friendly. Wonderful customer service and coffee!
Service is always great I order hot coffee cream and sugar. It's never consistent. Some day, I wonder Where's the coffee. Anyway, the service is courteous, and the wait is next to long.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Almond Croissant
Jian Chang
This is the only restaurant open in Columbus on Christmas Day, and I absolutely love it!
Atmosphere: 5
Food: 5
Service: 5
Ibrahim Gomez
There are parasitic and rude workers, but here they are the champions.
Atmosphere: 1
Food: 1
Service: 1
Yo ugly Child
At this point, just shut it down. Food was not bad but the girl that served me in the morning was so disrespectful. I did not tell you to work at Dunkin, that’s your choice. I just wanted a cup of coffee but instead got a cup of attitude. I’m not sure of her name, but she had black and red hair.
Atmosphere: 2
Food: 4
Service: 1
Asjha Floyd
I will not come here again. This will be my first and last time. The morning crew has an attitude, only one person was welcoming... sort of, and they are slow to helping you while you're waiting in line.
Only giving 3 stars for the 2-3 men that are usually there around 7am, who hustle and never make me wait more than 3 minutes. They’re were two women this morning who looked at me like I just ruined their whole day the second I walked in. No greeting. Then proceeded to take 5 drive thru orders within 10 minutes and ignored the lady at the register in front of me. They moved slower than my dead grandmother, not a care in the world. Pay your employees what they deserve, give those men a raise and those women a pay cut.
Atmosphere: 1
Service: 1
Truly, this was one of the most disgusting Dunkin stores that I’ve ever visited. Actually, it was one of the worst take out meals that I’ve experienced in a long time.
There were three employees at a customer table fooling around near where I needed to get the sugar. The napkin dispenser was empty. I figured they were finished with their shift. Nope. I was really surprised to see that one of the employees was actively on her shift and was taking drive up orders from the table in the customer area.
I placed an order for a cheese egg sandwich on an English muffin plus a hot latte. The three employees at the customer table then started to talk very loudly about how the egg part of the sandwich was made differently and now the sandwiches were disgusting. I said hello ladies could you please stop talking about the disgusting egg sandwich because I just ordered one.
Well, that sandwich tasted disgusting but it was also a sloppy mess in a wrapper. And the hot latte that I ordered wasn’t much better. It was just a lot of really old, stale, burnt tasting, strong coffee in a cup. I had to throw it out. My stomach is still upset thinking about that egg sandwich and how disgusting it tasted. The employees should be really embarrassed about the food and the service. They were far more interested in having a fun time.
Atmosphere: 1
Food: 1
Service: 1
Please hire new employees. There can be absolutely no one in line or in the store and it still takes them forever. They also lie about what is and isn’t on the menu so they don’t have to make it.
Atmosphere: 1
Food: 2
Service: 1
The hashbrowns were wet and the bagels were stale. The staff forgot 2 of my items. But the coffee was good and the storefront was clean. Bathrooms were out of paper towels
Atmosphere: 3
Food: 1
Service: 2
I visited the Dunkin’ donuts on Macon rd in Colombus, GA on Saturday, Feb 1, at about 9:35pm. I walked in and there was no line, so I walked to the cashier’s and nobody came. There were workers taking orders and preparing food, several looked at me, but nobody acknowledged me. So I waited about 3 minutes and then went to then bathroom. I came back and again, no line, went directly you to cashier’s again, and nobody acknowledged me even though several workers just looked at me but kept doing their thing. I finally decided to leave.
I think this is a very unprofessional way to treat customers, and I think DD management on Macon Rd in Columbus should educate their workers on, professionalism and social awareness so they don’t come across as uneducated and dismissive.
Atmosphere: 1
Food: 1
Service: 1
I went through the drive thru & waiting 6 mins before someone spoke to me & when I did say “ hello “to see if they were open a guy got on the mic & was like “ hold on a minute you don’t even have to do all that “ I was shockeddd never ever at this store has this happened then when I go to the window I switch from Apple Pay to cash because they didn’t tell me the total at the window & the girl with red fake dreads rolled her eye & didn’t say have a nice day !! NEVER HAVE I EVER EXPERIENCED THIS AT THIS LOCATION
Atmosphere: 1
Food: 3
Service: 1
Great coffee to
Atmosphere: 5
Food: 5
Service: 5
Wanted to get coffee, but no one came to take my order
Vegetarian options: Very peaceful place to go with your family kids they have outlets for you to plug in your devices phone laptop they provide Wi-Fi if you want to be able to go over your work or wherever it is you do on your device quiet place to work the employees are very polite and respectful
Parking: I didn't really see anything to do for handicapped but from my couple visits there's normally spots open to park
Kid-friendliness: It is definitely kid friendliness I had my daughter with me and things went smooth
Wheelchair accessibility: Just like any other place when it comes to the ramp for those in wheelchairs
Atmosphere: 5
Food: 5
Service: 5
The employees that were working there on 12/12/24 were so polite and friendly. Wonderful customer service and coffee!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Service is always great I order hot coffee cream and sugar. It's never consistent. Some day, I wonder Where's the coffee. Anyway, the service is courteous, and the wait is next to long.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Almond Croissant
This is the only restaurant open in Columbus on Christmas Day, and I absolutely love it!
Atmosphere: 5
Food: 5
Service: 5
There are parasitic and rude workers, but here they are the champions.
Atmosphere: 1
Food: 1
Service: 1
At this point, just shut it down. Food was not bad but the girl that served me in the morning was so disrespectful. I did not tell you to work at Dunkin, that’s your choice. I just wanted a cup of coffee but instead got a cup of attitude. I’m not sure of her name, but she had black and red hair.
Atmosphere: 2
Food: 4
Service: 1
I will not come here again. This will be my first and last time. The morning crew has an attitude, only one person was welcoming... sort of, and they are slow to helping you while you're waiting in line.
Atmosphere: 3
Food: 3
Service: 1
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