I visited the Dunkin’ donuts on Macon rd in Colombus, GA on Saturday, Feb 1, at about 9:35pm. I walked in and there was no line, so I walked to the cashier’s and nobody came. There were workers taking orders and preparing food, several looked at me, but nobody acknowledged me. So I waited about 3 minutes and then went to then bathroom. I came back and again, no line, went directly you to cashier’s again, and nobody acknowledged me even though several workers just looked at me but kept doing their thing. I finally decided to leave.
I think this is a very unprofessional way to treat customers, and I think DD management on Macon Rd in Columbus should educate their workers on, professionalism and social awareness so they don’t come across as uneducated and dismissive.
Atmosphere: 1
Food: 1
Service: 1
Chyna Bradley
I went through the drive thru & waiting 6 mins before someone spoke to me & when I did say “ hello “to see if they were open a guy got on the mic & was like “ hold on a minute you don’t even have to do all that “ I was shockeddd never ever at this store has this happened then when I go to the window I switch from Apple Pay to cash because they didn’t tell me the total at the window & the girl with red fake dreads rolled her eye & didn’t say have a nice day !! NEVER HAVE I EVER EXPERIENCED THIS AT THIS LOCATION
Atmosphere: 1
Food: 3
Service: 1
James Smith
Great coffee to
Atmosphere: 5
Food: 5
Service: 5
Mark Micken
Wanted to get coffee, but no one came to take my order
Music King
Vegetarian options: Very peaceful place to go with your family kids they have outlets for you to plug in your devices phone laptop they provide Wi-Fi if you want to be able to go over your work or wherever it is you do on your device quiet place to work the employees are very polite and respectful
Parking: I didn't really see anything to do for handicapped but from my couple visits there's normally spots open to park
Kid-friendliness: It is definitely kid friendliness I had my daughter with me and things went smooth
Wheelchair accessibility: Just like any other place when it comes to the ramp for those in wheelchairs
Atmosphere: 5
Food: 5
Service: 5
Faith Renee
The employees that were working there on 12/12/24 were so polite and friendly. Wonderful customer service and coffee!
Atmosphere: 5
Food: 5
Service: 5
Treasure
Service is always great I order hot coffee cream and sugar. It's never consistent. Some day, I wonder Where's the coffee. Anyway, the service is courteous, and the wait is next to long.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Almond Croissant
Jian Chang
This is the only restaurant open in Columbus on Christmas Day, and I absolutely love it!
Atmosphere: 5
Food: 5
Service: 5
Ibrahim Gomez
There are parasitic and rude workers, but here they are the champions.
Atmosphere: 1
Food: 1
Service: 1
Yo ugly Child
At this point, just shut it down. Food was not bad but the girl that served me in the morning was so disrespectful. I did not tell you to work at Dunkin, that’s your choice. I just wanted a cup of coffee but instead got a cup of attitude. I’m not sure of her name, but she had black and red hair.
I will not come here again. This will be my first and last time. The morning crew has an attitude, only one person was welcoming... sort of, and they are slow to helping you while you're waiting in line.
Atmosphere: 3
Food: 3
Service: 1
Jessica Lockhart
The staff is always great , I love this dunkin ❤️
Atmosphere: 5
Food: 5
Service: 5
Rebeltwist
The service is great but my Pumpkin spice latte didn’t seem to have any coffee in it?
Service: 5
Helen Krl
Thought I’d give it a go this morning and I regret it. Coffee was horrid, hashbrowns were undercooked and soggy, and I received 2 donuts instead of a bagel sandwich. Get it together FFS.
I visited the Dunkin’ donuts on Macon rd in Colombus, GA on Saturday, Feb 1, at about 9:35pm. I walked in and there was no line, so I walked to the cashier’s and nobody came. There were workers taking orders and preparing food, several looked at me, but nobody acknowledged me. So I waited about 3 minutes and then went to then bathroom. I came back and again, no line, went directly you to cashier’s again, and nobody acknowledged me even though several workers just looked at me but kept doing their thing. I finally decided to leave.
I think this is a very unprofessional way to treat customers, and I think DD management on Macon Rd in Columbus should educate their workers on, professionalism and social awareness so they don’t come across as uneducated and dismissive.
Atmosphere: 1
Food: 1
Service: 1
I went through the drive thru & waiting 6 mins before someone spoke to me & when I did say “ hello “to see if they were open a guy got on the mic & was like “ hold on a minute you don’t even have to do all that “ I was shockeddd never ever at this store has this happened then when I go to the window I switch from Apple Pay to cash because they didn’t tell me the total at the window & the girl with red fake dreads rolled her eye & didn’t say have a nice day !! NEVER HAVE I EVER EXPERIENCED THIS AT THIS LOCATION
Atmosphere: 1
Food: 3
Service: 1
Great coffee to
Atmosphere: 5
Food: 5
Service: 5
Wanted to get coffee, but no one came to take my order
Vegetarian options: Very peaceful place to go with your family kids they have outlets for you to plug in your devices phone laptop they provide Wi-Fi if you want to be able to go over your work or wherever it is you do on your device quiet place to work the employees are very polite and respectful
Parking: I didn't really see anything to do for handicapped but from my couple visits there's normally spots open to park
Kid-friendliness: It is definitely kid friendliness I had my daughter with me and things went smooth
Wheelchair accessibility: Just like any other place when it comes to the ramp for those in wheelchairs
Atmosphere: 5
Food: 5
Service: 5
The employees that were working there on 12/12/24 were so polite and friendly. Wonderful customer service and coffee!
Atmosphere: 5
Food: 5
Service: 5
Service is always great I order hot coffee cream and sugar. It's never consistent. Some day, I wonder Where's the coffee. Anyway, the service is courteous, and the wait is next to long.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Almond Croissant
This is the only restaurant open in Columbus on Christmas Day, and I absolutely love it!
Atmosphere: 5
Food: 5
Service: 5
There are parasitic and rude workers, but here they are the champions.
Atmosphere: 1
Food: 1
Service: 1
At this point, just shut it down. Food was not bad but the girl that served me in the morning was so disrespectful. I did not tell you to work at Dunkin, that’s your choice. I just wanted a cup of coffee but instead got a cup of attitude. I’m not sure of her name, but she had black and red hair.
Atmosphere: 2
Food: 4
Service: 1
Restaurantji Recommends
I will not come here again. This will be my first and last time. The morning crew has an attitude, only one person was welcoming... sort of, and they are slow to helping you while you're waiting in line.
Atmosphere: 3
Food: 3
Service: 1
The staff is always great , I love this dunkin ❤️
Atmosphere: 5
Food: 5
Service: 5
The service is great but my Pumpkin spice latte didn’t seem to have any coffee in it?
Service: 5
Thought I’d give it a go this morning and I regret it. Coffee was horrid, hashbrowns were undercooked and soggy, and I received 2 donuts instead of a bagel sandwich.
Get it together FFS.
Atmosphere: 2
Food: 1
Service: 2
Some good sweet stuff to eat for sure
Atmosphere: 4
Food: 5
Service: 4
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